Subaru of Port Richey - Service Center

Great service department, especially Service writer Joe who takes care of every detail. The service waiting area is outstanding as well with many ammenities for you. who takes care of every detail. The service waiting area is outstanding as well with many ammenities for you. More

Service at the dealership itself is first class. .. However, it seems that the Sales department is only interested in "tunnel vision" sales tactics. The interest is in selling a vehicle without kno .. However, it seems that the Sales department is only interested in "tunnel vision" sales tactics. The interest is in selling a vehicle without knowing all the information or remembering what it means to ensure that everything due to the customer is remembered at the time of signing with the finance agent. Sales agent failed to include several items on dealer "Lokey Protection Package." Sales agent indicated that the charges for this "Package" was set by Subaru. I beg to disagree since the only name on the list was pointing at Subaru Of Port Richey, which means to me "Dealer" set these unreasonable fees and not manufacturer. These Protection Package items costs $6,850. In my personal opinion, I belief the sale would have gone through without installing those mandatory "Subaru" items. Sales representatives need to focus on what the customer is paying for and make sure the customer gets what is due at the conclusion of the sale. More

I bought my new car from Lokey Subaru because of the excellent customer care I received from my Service Advisor Merlyn, when repairing an older car. . excellent customer care I received from my Service Advisor Merlyn, when repairing an older car. . More

First time at this Subaru. Friendly, helpful, and accommodating. Will definitely have both my Subarus serviced here. Friendly, helpful, and accommodating. Will definitely have both my Subarus serviced here. More

Joe Koenn was my advisor and he explained everything, this is my 2nd time with Joe and I love him. I will choose him every time I bring my car in for service. this is my 2nd time with Joe and I love him. I will choose him every time I bring my car in for service. More

Came in to replace a blown out tire. Was able to get it replaced within an hour.The service adviser told me that my other tire would qualify to be replaced under my tire hazard insuranc Was able to get it replaced within an hour.The service adviser told me that my other tire would qualify to be replaced under my tire hazard insurance. The only negative is they didn't have the 2nd tire in stock so I have to come back from Wesley Chapel to get the other tire installed. More

Just move to the area and got some work done which was thankfully covered by my service agreement. The service was top notch and I will use them again. thankfully covered by my service agreement. The service was top notch and I will use them again. More

Staff was friendly and accommodating. Service was performed on time. They have good coffee in waiting room. Service was performed on time. They have good coffee in waiting room. More

Prompt and efficient service. knowledgeable staff who helped me with different options for the service I needed. They even washed my car when they were done! Customer wait area wa knowledgeable staff who helped me with different options for the service I needed. They even washed my car when they were done! Customer wait area was very accommodating, stocked with snacks and beverages. Bathrooms were immaculately clean. I highly recommend! More

Service was well done and right on time. All of the staff were very helpful to my needs. All of the staff were very helpful to my needs. More