Subaru of Puyallup

We started our day looking at a Chevy. Once we walked over to the Subaru side to look at the Outback, we had a wonderful experience. The Chevy person introduced us to Brian. Brian began by explaining t over to the Subaru side to look at the Outback, we had a wonderful experience. The Chevy person introduced us to Brian. Brian began by explaining the car to us: its safety features, the way the engine differs from most cars, etc. Shortly after, we were ready to go for a test drive. It was a busy day and Brian was working with other customers. He got in the car with us for a drive around the block to make sure we were comfortable with everything, before we dropped him off and went on our test drive. Needless to say, the Outback sold itself. When we got back, Brian was still working with the other customers, but he checked in with us periodically to make sure we were okay and to answer any questions. Once we decided on a specific vehicle to purchase, the buying process took about three hours (again, it was a busy day for them). However, Brian was very accommodating, offering us soda, and even got us some Subway for dinner; we hadn't eaten all day, so this was very appreciated! It was finally our turn to sign paperwork, and Mark was very friendly and made sure to explain all of our options to us. He also related his experiences with credit unions to us, which was helpful. Once we were done with that, Brian went over some highlights in the owner's manual with us, flagging specific pages that we should pay attention to. Brian stayed after hours with us, until we transferred everything over from our trade in. I was extremely pleased with all of the staff at Subaru of Puyallup! This was my first experience purchasing a new vehicle. We will definitely return when we need another one! Thank you to everyone there, particularly to Brian and Mark. More

Mark was a great help getting me into my jeep liberty sport. I absolutely love my new car. I am definately going back to him when we have to buy our next car! I told Mark my price range and what I needed sport. I absolutely love my new car. I am definately going back to him when we have to buy our next car! I told Mark my price range and what I needed and he took the time to show me everything that he had on property. He definately helped me find the perfect car. More

It was raining when my wife and I stopped by at Subaru of Puyallup. Don bravely went outside and welcomed us with an umbrella. Don was very friendly and made us feel comfortable. He helped us find the exact Puyallup. Don bravely went outside and welcomed us with an umbrella. Don was very friendly and made us feel comfortable. He helped us find the exact car we wanted at the right price and didn't pressure us to look for a different car. He gave us good advice and helped us reach our budget. After finally coming to an agreement with the price we took our new(used)car home that very day. His customer service didn't stop there. The next day Don called and checked up on us and the car. When we also brought our car in for service, he was there making sure we were being taken care of. Just some of many ways Don expressed superior customer service. If your looking for a car, I suggest you stop by Subaru of Puyallup and see Don Sposato. More

Mark Clark was professional, yet friendly. He was very easy to work with. If he was high pressure, we would have left. We would recommend him to our family and friends. The outback we bought is "unique" easy to work with. If he was high pressure, we would have left. We would recommend him to our family and friends. The outback we bought is "unique" so there were things that no one knew, but we were able to get in touch with the prior owner, which has been very helpful. Everyone we dealt with at the dealership was helpful and courteous. Buying a car from out of state cost us a little more, which we were not aware of ahead of time. More

My husband and I had a great experience at Subaru of Puyallup. We looked at the inventory of several Subaru dealers prior to our visit, and with a plan in mind made our first stop in Puyallup (with Aubu Puyallup. We looked at the inventory of several Subaru dealers prior to our visit, and with a plan in mind made our first stop in Puyallup (with Auburn, Renton, and Bellevue to follow). Needless to say it was our first and only dealership. Mark was friendly, casual, and above all easy-going. We did not feel any pressure to buy which made it an even more enjoyable experience. This is our first Subaru, though definitely not our last. We love our Legacy and have already decided that should we need to ever trade in our Saturn Vue, we will be headed back to Subaru of Puyallup. More

Mr. Robert Schroll Sales Leasing Consultant Harnish Mr. Robert Schroll Sales Leasing Consultant Harnish Auto Family Re: Purchase of Subaru Outback 3.6r Limited To all concerned: My wife and I Mr. Robert Schroll Sales Leasing Consultant Harnish Auto Family Re: Purchase of Subaru Outback 3.6r Limited To all concerned: My wife and I wish to take this opportunity to thank you and everyone at Harnish Auto Family for your professionalism and kindness to us while we were there and made our new automobile purchase. Over the years we have purchased many automobiles for personal use, and also the fact that I was in the car rental business most of my life I have been involved in many vehicle purchases. My wife was exceptionally happy with your non forceful approach to pushing us into anything we may or may not want, even if we decided we did not want to purchase a vehicle seemed to be ok. Overall, we want to tell you it was the most pleasant vehicle purchase that her and I have made together for a vehicle. Robert was a wonderful sales agent to work with and he can be assured of all 10's from my wife and I when the Subaru survey comes through to us. We are very happy with the deal that we all made together and understand that you are also in business to make money. We also are very happy with our new vehicle and am sure we will be very satisfied with it in the future. It is a beautiful car and is everything that we like. We look forward to our continued relationship in the future and with your service department. As you know from my (Trade in) vehicle, I am a firm believer in taking care of my vehicles, so you can be assured that your service department and I will be working together very closely in the future. And who knows, there maybe future purchases. For sure you will be recommended by my wife and I to all our friends and family. One more time I wish to thank Robert for all his help and consideration while working with us during our purchase. He should definitely be commended by Harnish Auto Family and is a very professional employee. Thank you Robert and thank you Harnish Auto Family. Sandra and Loren Hagge Auburn, Washington More