Subaru of Spokane

Eric was a great help in my first car buying experience. He made it easy , less stressful than I was making it and all around great service. I wiuld definitely recommend this dealership ans salesmen. I wi He made it easy , less stressful than I was making it and all around great service. I wiuld definitely recommend this dealership ans salesmen. I will buy all my cars from there from now on! More

My experience in leasing a new Legacy from this dealer was absolutely superior. More than anything, the staff listens. I never had to say anything twice, and they understood my needs from the start. They was absolutely superior. More than anything, the staff listens. I never had to say anything twice, and they understood my needs from the start. They beat my target lease payment on the first request, and other dealers in the area didn't even try. Right down to delivery details like noticing my preferred settings on the vehicle I was trading and pre-setting them on my new vehicle before I even sat in the drivers seat. WOW! I should have chosen Subaru of Spokane for my last two purchases! I'll be back. More

We selected the Subaru Forester as our new car because we have heard/read numerous reports that state the Forester is a safe, affordable and dependable vehicle to own. Mike Doak was the Subaru salesperson we have heard/read numerous reports that state the Forester is a safe, affordable and dependable vehicle to own. Mike Doak was the Subaru salesperson we dealt with. We enjoyed working with Mike because he was pleasant and did not resort to the "high pressure" sales pitch often employed by other car salespersons. He took the time to answer all of our questions, address our concerns and quickly found the vehicle we requested. All together, we're happy with the new car and the Subaru dealership, but wish the Federal Government did not require TPMS. More

I had a great experience at this dealership. Mike was very helpful, nice and never pushy. He made my experience a very enjoyable one. I would recommend working with mike to anyone who is shopping for a c very helpful, nice and never pushy. He made my experience a very enjoyable one. I would recommend working with mike to anyone who is shopping for a car. More

My overall experience in buying my first car from Subaru of Spokane was positive. The only complaint that I have is that I was given a guarantee that if anything were to happen to my car mechanical or anyt of Spokane was positive. The only complaint that I have is that I was given a guarantee that if anything were to happen to my car mechanical or anything else, I was to bring back the car immediately and have them fix it for no cost to me. Well my luck, after owning it for 4 days, someone shot my passenger door with a bb gun. It chipped the paint and left a dent in it. I brought it back and ended up talking to several people who eventually led me to their shop. They told me it was going to cost me $600 to fix a tiny hole in my door. All I wanted and all I asked for was to put a patch on it to keep it from rusting. I told them the guarantee I was promised but no one would follow through or even call the dealership about it. I am disappointed that I was not given the guarantee I was promised, but my overall car buying experience was nothing but positive and I will be coming back to the dealership to buy my next car. More

I LOVE my new Subaru Forester (2.5i Touring). Working with Aaron Hauer to make a choice and to actually purchase this vehicle was a breeze. I have never had any experience with a car dealership as good with Aaron Hauer to make a choice and to actually purchase this vehicle was a breeze. I have never had any experience with a car dealership as good and actually enjoyable. Aaron answered all my questions, took care to order just the options and accessories I wanted, kept me updated on the delivery process, and made the purchase the easiest ever. He knows how to work all the bells and whistles, too, so he was a good teacher and got me started learning about my new car. I got a great price on my new Forester and a good price for my trade-in. Great job, Aaron -- and Subaru of Spokane! Thank you! More

Craig and Sonny were awesome! I had previously gone to a different dealership to purchase a 2014 Forester and they wouldn't help me at all. My sister called Craig to help me out as she had bought her Fores different dealership to purchase a 2014 Forester and they wouldn't help me at all. My sister called Craig to help me out as she had bought her Forester from him. Craig had the paperwork done and ready when I showed up. I had to verify some information and sign paperwork. They made everything very easy and no hassle. I loved working with this team. I will definitely be going back when I'm ready for a new car and will refer others. Thanks guys for giving me a great car buying experience! More

Salesman Steve Blue appeared busy when we arrived at the show room entirely unannounced, but stopped what he was doing and quickly focused his attention on us to provide the answers to our questions. We imm show room entirely unannounced, but stopped what he was doing and quickly focused his attention on us to provide the answers to our questions. We immediately became his priority and he was very pleasant and professional in dealing with us. We bought our vehicle through the Costco Auto purchase program, and Steve made the decision & purchasing process quite simple. He went above and beyond by staying late to finalize the purchase on the day our vehicle arrived, and even came back the following day on his day off to finish up the process. He was very knowledgeable about the vehicle and took the time to ensure that we understood the vehicle and all of it's controls ect.Tyler in finance was pleasant and professional as well and working them both made the purchasing a breeze. We would buy from Steve and this dealership again, and have already made recommendations to a family member to meet with Steve. More

Rating our experience on the purchase of our 2014 Forester and working with Dustin: all 10's. He did not oversell us as he knew we are a returning customer (since our purchase of our 2000 and 2011 Forester and working with Dustin: all 10's. He did not oversell us as he knew we are a returning customer (since our purchase of our 2000 and 2011 Foresters), it was a natural fit for us. We have received great service from them for the past 13 years. Purchasing a new car is not an experience most people can look forward to but we are able to state it was a great one for us. Thanks to Subaru of Spokane. More

After having a terrible experience at Parker Subaru in Post Falls we decided to go across state lines and give subaru of Spokane a chance.Drew was very upfront an honest throughout the whole process.My on Post Falls we decided to go across state lines and give subaru of Spokane a chance.Drew was very upfront an honest throughout the whole process.My only complaint is after he was finished with his part of the paperwork it took nearly 2 and a half hours to go in and talk to the finance manager and nearly an hour to finish paperwork with them.I would only suggest maybe being better staffed in that department. More