I have had many cars, but this is my first brand new car. I have always purchased used cars. The employee that worked with me from the beginning to the end was Steve. Throughout every step in the process he was attentive, positive, respectful, and extremely helpful. He was quick to respond and answer any question I had. Also the day i went to the dealership, he had everything prepared. I have always loved Subaru. I am glad, this whole experience was positive. Already looking forward to getting a 2nd Subaru.