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Subaru of Utica
Utica, NY
610 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 610 reviews
June 15, 2024
My visit here was a first. There was an issue with the length of time taken for the service provided and it was compensated for, which was completely unexpected. I was actually There was an issue with the length of time taken for the service provided and it was compensated for, which was completely unexpected. I was actually in shock at checkout. The waiting area was clean. Staff were all friendly. More
by TROOPWIFE
Verified CustomerEmployees Worked With
Other Employees :
I don’t recognize anyone here. It was 2 women. One younger and one middle aged
Helpful June 15, 2024
They did not get back to me about the DCM box for 3weeks when they said it would be in in 3 working days. My first two calls were not returned when they said it would be in in 3 working days. My first two calls were not returned More
by NCHUFF
June 15, 2024
I had a very good experience at the dealership. I was greeted and helped immediately. My car was taken in for service. Joanne explained what needed to be done. There is always lots of customers th I was greeted and helped immediately. My car was taken in for service. Joanne explained what needed to be done. There is always lots of customers there. The waiting room and amenities are very clean and comfortable. My compliments to the staff. More
by GSWIECKI
June 14, 2024
Very nice experiance purchasing our new Outback. Brad Glerup was an excellent sales associate. Everyone we dealt with was great. Brad Glerup was an excellent sales associate. Everyone we dealt with was great. More
by MVWCJFG
Employees Worked With
June 14, 2024
One of the reasons why we continue to deal with Subaru is the quality of the service and staff. the quality of the service and staff. More
by FWILCOX
Employees Worked With
Other Employees :
Mike Green
June 11, 2024
The staff at the service department were very helpful with battery problem I was having. They were able to fit in to their schedule and since it was a holiday weekend I was grateful to say the least. with battery problem I was having. They were able to fit in to their schedule and since it was a holiday weekend I was grateful to say the least. More
by KETMGB_2
Employees Worked With
June 11, 2024
I always enjoy working with Tyler! Everyone always does a fantastic job with my WRX. Love the customer service. Everyone always does a fantastic job with my WRX. Love the customer service. More
by SPHALEY
Employees Worked With
June 11, 2024
Mike Greene was by far the best salesperson I have worked with! He worked with us on getting the deal we were looking for! with! He worked with us on getting the deal we were looking for! More
by ASWGHW89
Employees Worked With
June 11, 2024
Vince always takes great care of me and my Subeee. All of my experiences there have been positive All of my experiences there have been positive More
by CHRISTAGAGNON5
