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Subaru of Utica

Utica, NY

4.8
869 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 869 reviews

January 01, 2025

The salesman was great and informative about the vehicles. They have a great selection of vehicles. More

by CLOUDYSKIES20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder, Valon Deliu
Jan 02, 2025 -

Subaru of Utica responded

Thank you for the kind feedback! We’re so glad you had a great experience with our salesman and enjoyed exploring our selection. We appreciate your support and hope to see you again soon! 🚗✨

December 28, 2024

Professional, knowledgeable and congenial - Mike Green is the consummate person from whom to buy a Subaru - excellent job! More

by MOSE6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Subaru of Utica responded

It makes us smile to hear that Mike provided such a professional and congenial experience at Subaru of Utica! Thank you for sharing your positive feedback, and enjoy your new Subaru! We're here for you if you need anything else!

December 27, 2024

Very kind and listened to my concerns. Knowledgeable about the part that my car needs. More

by ONEBULBQUEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Subaru of Utica responded

Thank you for your review. We hope you'll stop by and see us again at Subaru of Utica soon. Happy New Year!

December 24, 2024

Roe was wonderful. Very attentive. Dad and I both would work with him again! However waiting 2 hours for your vehicle when it was to be ready at three and I left at More

by CKC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Ortizo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Dec 24, 2024 -

Subaru of Utica responded

Thank you for sharing your experience with us at Subaru of Utica. We're glad to hear Roe provided attentive service, but we apologize for the delay and any inconvenience caused during your visit. Your feedback is valuable, and we'll address these concerns to improve our services. Enjoy driving your new car! And of course, if you need anything down the road, you can always reach out to us!

December 23, 2024

Service was good. I have great confidence in Vincent and his guidance. The only issue in scheduling service for my Outback was the inability to schedule on line. Th More

by MAARBILP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Subaru of Utica responded

That's great to hear! We love knowing that Vincent, Joanne, and the team took excellent care of you. We look forward to welcoming you back to Subaru of Utica!

December 21, 2024

I love that this dealership actually does a video of your inspection and sends it to you while you wait. More

by ENVOY9111969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Subaru of Utica responded

Thank you for the five stars. We love being able to offer the video feature so you're kept informed along the way. We're glad you're satisfied with your visit to Subaru of Utica and looking forward to welcoming you back!

December 21, 2024

The service area is very clean and very nicely laid out. The process of dropping off my car was easy and very professional thank you. Joan at service was easy to work with checking in and especially at chec More

by BEDWARDS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Subaru of Utica responded

Thank you for sharing your experience with us! We're delighted to hear that our Subaru of Utica service area met your expectations and that Joan provided excellent assistance. We appreciate the feedback and look forward to serving you again in the future!

December 21, 2024

This was an outstanding experience. Michal Green was really thorough and always projected a positive attitude. He was very knowledgeable about all aspects of the vehicle I purchased. I More

by GHENDRIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Subaru of Utica responded

Wow, thank you for the glowing review about us. We certainly appreciate your feedback and wish to provide the same level of service for you next time, too! Michael and the Subaru of Utica team are here for you if you need anything else. Enjoy your new Subaru!

December 19, 2024

Very friendly and professional salespeople. Jay Jackson was very helpful in identifying what we wanted in a vehicle. He went above and beyond to make sure our Outback was ready for us at the t More

by JTVASSALLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Jackson, Valon Deliu
Dec 19, 2024 -

Subaru of Utica responded

Thank you for sharing your experience with us at Subaru of Utica! We're delighted to hear that Jay and Valon provided exceptional service in helping you find the perfect Outback. Enjoy your ✨THIRD✨ Subaru, and we look forward to assisting you again in the future!

December 15, 2024

Wonderful experience! I knew what I wanted and they delivered! Professional and great to work with. I will keep going back!! More

by CRENDA607
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Subaru of Utica responded

A big thanks for the wonderful review of Subaru of Utica! We look forward to welcoming you back.

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