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Subaru of Utica
Utica, NY
871 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 871 reviews
October 17, 2024
Very attentive to my personal needs and took the time to listen and work out a deal that suited me. Just picked up my 4th car from them. Very pleased listen and work out a deal that suited me. Just picked up my 4th car from them. Very pleased More
by CARENSUMMERS72
Verified CustomerEmployees Worked With
October 17, 2024
My husband and I had a wonderful experience. We needed a vehicle quickly. Paul Snyder was amazing. We already new that we wanted the Cross trek. Paul was efficient and very patient. He answered We needed a vehicle quickly. Paul Snyder was amazing. We already new that we wanted the Cross trek. Paul was efficient and very patient. He answered all of our questions and explained the many features of the vehicle. I've back a few times with questions and everyone was amazing! More
by K.SMITH363464
Employees Worked With
Other Employees :
Paul Snyder. Haven't had any experience with service or parts yet.
October 15, 2024
You are people with a patience to explain the whole process well, Great service and very friendly. process well, Great service and very friendly. More
by Eneyda Morales
October 15, 2024
I have been nothing but thoroughly pleased with this dealership! From my purchase to service - it has been wonderful dealership! From my purchase to service - it has been wonderful More
by JWATSONJR
Employees Worked With
October 15, 2024
This was a very pleasant experience. Everyone was friendly and helpful. Mike took his time to explain how everything works in my new car. He went above and beyond. Everyone was friendly and helpful. Mike took his time to explain how everything works in my new car. He went above and beyond. More
by JOCAMPRN
Employees Worked With
October 15, 2024
VERY rapid response to internet inquiry, VERY attentive & personable sales team. Met ALL my driving & safety requirements with a quality vehicle and very easy buying process. personable sales team. Met ALL my driving & safety requirements with a quality vehicle and very easy buying process. More
by CHRISSYGYRL3
Employees Worked With
Jason Jackson- sales, Muhammad- finance
October 14, 2024
Mike Green was outstanding. All other personal were excellent. I would recommend your dealership to everyone who wants a Subaru. All other personal were excellent. I would recommend your dealership to everyone who wants a Subaru. More
by BARBGOGGIN287
Employees Worked With
Other Employees :
Bailee Haddad
October 13, 2024
I would say I did not expect it to take almost 2 hours for me to pick up my car. I believe there was a delay for me while the salesman had to take care of someone else. It was a rush for me to sit in the for me to pick up my car. I believe there was a delay for me while the salesman had to take care of someone else. It was a rush for me to sit in the car and learn about all the features. I didn’t have time to inspect the interior. When opened the back the next day it was filthy as was some areas of the interior. It was never detailed and I find that unacceptable. I had to take it back and wait for it to be cleaned. Then I had to show the person who cleaned areas he missed. In my opinion the car should have been inspected by the salesman prior to my picking it up since detailing isn’t done well based on my experience. I do want to give high praise to Gina who greets customers. She was very kind and understanding of my situation. She is an asset to your dealership. More
by ADIRONDAX3
Employees Worked With
Gina
