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Subaru of Utica
Utica, NY
876 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 876 reviews
June 05, 2024
Managers Chris Cardillo and Dan Perkins truly provide the backbone of this Dealership Operations. Both have been instrumental in my continued purchases of Subi’s over the years. Further, the current work ov backbone of this Dealership Operations. Both have been instrumental in my continued purchases of Subi’s over the years. Further, the current work over the past months by Auto Tech Lee have absolutely taken care of the problems. Hats Off and an Outstanding Well Done to these individuals for their dedication and superb performances! More
by JZZAMNN
Verified Customer
June 05, 2024
Staff were very kind,explained all the features of our new vehicle. Even text messaged me after the sale to see how things were going. new vehicle. Even text messaged me after the sale to see how things were going. More
by SANDRACAMBRIDGE38
June 02, 2024
I saw a Subaru commercial on TV the other day and it mentioned certified pre- owned and when i asked about certified pre-owned because i was initially looking to buy a leased 2-year-old vehicle i was to mentioned certified pre- owned and when i asked about certified pre-owned because i was initially looking to buy a leased 2-year-old vehicle i was told Subaru does not do certified pre-owned any mor because it was costing Subaru too much. I feel that it should have not taken as long as it did in wrapping up the purchase of the vehicle. I believe i was there over 3 hours. I bought the car supposedly right after it came off the truck from Indiana but when i picked it up it had 180 miles on it. I was told it had to be driven over to the ford dealership for the undercoat/protection packet so i expected some mileage but how far was the ford dealership ? Syracuse ? Subaru advertises on TV that for every vehicle they sell they donate $ to a charity but when i asked about this i was told that this would not be done for the purchase i just made. More
by SAKECRACKER
Employees Worked With
Remington Sumner
June 02, 2024
Very easy to get in and out of the service dept. thank you Subaru of Utica. thank you Subaru of Utica. More
by ONEAPRIL1974
Employees Worked With
June 02, 2024
It’s always a good experience when I get my car serviced. Vincent Gonzalezis most helpful and professional Vincent Gonzalezis most helpful and professional More
by MARYBFROGGY
June 01, 2024
No hassle, easy people to work with to find you the right vehicle. Great experience! vehicle. Great experience! More
by THEBUSTINFAMILY
May 30, 2024
Very helpful not pushey,honest friendly. Clean, I highly recommend this dealer for the best car on the road. Clean, I highly recommend this dealer for the best car on the road. More
by HARRY0284
May 30, 2024
Friendly, fast and wonderful customer service. Service always done at a high standard. Always pleased with service staff. Service always done at a high standard. Always pleased with service staff. More
by JENDEPROS
May 30, 2024
Efficient, friendly, knowledgable, attentive sales and service. Stephen Degrace and Mike Green were a pleasure to work with in sales. service. Stephen Degrace and Mike Green were a pleasure to work with in sales. More
by SKRALY
