Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Utica
Utica, NY
918 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 918 reviews
May 23, 2025
The dealership is very accommodating Very clean building Staff is very friendly and helpful I would recommend building Staff is very friendly and helpful I would recommend More
by KAYAGER
Verified Customer
May 23, 2025
I didn’t realize that I had scheduled my appointment for the wrong day and when I brought my car in, they told me that my appointment was actually in 2 weeks, which was the earliest time slot I had seen onl the wrong day and when I brought my car in, they told me that my appointment was actually in 2 weeks, which was the earliest time slot I had seen online. I said that it was urgent and if there was any earlier appointments and they took my car in that same day and had it done before the end of the day. Super appreciative of the friendly staff and the great customer service! Thank you again! More
by S.NEOU
May 23, 2025
Service was great, very clean and welcoming. Staff, especially Mike Green, knowledgeable about vehicle and professional. Staff, especially Mike Green, knowledgeable about vehicle and professional. More
by MARYLABRECHE
May 19, 2025
Everything went smoothly, good offer on my trade. Brad was the best salesperson I've worked with in a long time. Brad was the best salesperson I've worked with in a long time. More
by JENNIFERELDRED32
Employees Worked With
May 19, 2025
Salvatore was very friendly to work with in making sure what we needed was done! what we needed was done! More
by HOWECAZ
Employees Worked With
May 17, 2025
The service was good. Can’t believe you charge for rotating tires and charge $35 for the service. Can’t believe you charge for rotating tires and charge $35 for the service. More
by JBMHALL
May 11, 2025
Had an oil change and tire rotation appointment at 11:40. At 1:00 I noticed my car still in the bay. I asked if that was my vehicle and why it had not been taken back yet. The gentleman apologized and my car At 1:00 I noticed my car still in the bay. I asked if that was my vehicle and why it had not been taken back yet. The gentleman apologized and my car went in at that point. Took 20 bucks off, which was nice. I did not get the nice video like the first time I came in. I missed my appointment that I had at 2:30 due to the delay. I was a little disappointed for my second service with my new car. More
by CHELLABOB
Employees Worked With
I don’t know the names but the gentleman in the service dept was pleasant
May 10, 2025
Friendly staff, no pressure with the car purchasing experience and a fair price for my lease. The salesman Paul Snyder went out of his way. He provided me with his cell in case I had any questions or experience and a fair price for my lease. The salesman Paul Snyder went out of his way. He provided me with his cell in case I had any questions or needed anything after the sale! More
by MILIANI265
Employees Worked With
Paul Snyder
May 08, 2025
Wait time for checking in was minimal. Everyone was respectful and friendly. The waiting area was very comfortable. The wait time for my car’s service was reasonable! Everyone was respectful and friendly. The waiting area was very comfortable. The wait time for my car’s service was reasonable! More
by KATHY48
