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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
884 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 884 reviews

April 05, 2025

Sales, finance, service center are all top notch. Best buying experience that I have had for a new car More

by Jesse B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Altamura
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Apr 07, 2025 -

Subaru of Utica responded

Jesse, we're delighted to hear that you had such a positive experience with our team at Subaru of Utica! Thank you for the fantastic feedback and enjoy your new car!

April 05, 2025

We worked with a new salesman, Mike. Both he and Brandon the sales manager were great to work with More

by BARB.SCHULER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Subaru of Utica responded

Thank you for the positive review! We will be sure to pass it along to Mike and Brandon.

April 03, 2025

Everyone is very helpful and friendly. Our salesman Mike G. Was wonderful, this is the second vehicle I have purchased from him. More

by JOLENEAMACHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Subaru of Utica responded

Thank you for choosing Subaru of Utica again! We're delighted to hear that Mike G. provided such wonderful service and made your experience a positive one. Enjoy your new vehicle, and we look forward to seeing you next time!

April 01, 2025

Very comfortable car shopping, helpful, welcoming, friendly. Our first Subaru, always had Honda. Many family members have Subaru. Looking forward to ours. More

by JANDM101682
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Malagese, Bailey (finance), Val (tech)
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Apr 02, 2025 -

Subaru of Utica responded

We're delighted to hear that your first Subaru experience with us at Subaru of Utica was comfortable and welcoming! It's great to have you join the Subaru family, and we hope you enjoy every mile in your new car. Thank you for choosing us!

March 31, 2025

Everyone we encounter was super nice, professionals and helpful. Paul Snyder was our salesmen and he is super! All staff knowledgeable and great to deal with. More

by DMONEIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder
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Apr 02, 2025 -

Subaru of Utica responded

Thank you for the fantastic feedback! We're delighted to hear that Paul and our team at Subaru of Utica provided such a positive experience. We appreciate your support and look forward to serving you again in the future!

March 30, 2025

I have never had a more pleasant experience and a more knowledgeable salesman like I had here at Subaru of Utica. Young Mike was a great salesman and I would recommend him to anyone wanting a Subaru. Ever More

by THERRIAULTVT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Subaru of Utica responded

Thank you for sharing your positive experience at Subaru of Utica! We're delighted to hear that Mike and the rest of our team made your car-buying process smooth and enjoyable. Enjoy every moment with your new Subaru Forester, and we appreciate the recommendation!

March 28, 2025

For some reason when I tried to give a review previously, it did not go through. We were very pleased with the service More

by BARBARAMONIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will worked with some of them and I worked with others and I am very sorry that I don’t remember their names but everyone we worked with is helpful and pleasant and treated us with respect.
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Mar 31, 2025 -

Subaru of Utica responded

Barbara, thank you for your persistence and kind words! We're delighted to hear that you were pleased with the service at Subaru of Utica. If there's anything else we can do for you, just let us know!

March 28, 2025

A great process! Carbone Subaru of Utica is awesome! Jackson was so helpful! We love our Subaru outback More

by SKIGREENE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson
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Mar 31, 2025 -

Subaru of Utica responded

Thank you for sharing your experience with us! We're delighted to hear that Jackson and the Subaru of Utica team made the process enjoyable. Enjoy every moment in your new Subaru Outback!

March 28, 2025

All sales people were very helpful. There were great to deal with and very professional. More

by ABUELL1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Jackson
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Mar 31, 2025 -

Subaru of Utica responded

We are glad to hear it! Should you need anything else, please let us know.

March 26, 2025

Service desk is always friendly and very helpful. They explain all the work. Never had a problem with who ever helps you ... team is very good. More

by RALORRAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Subaru of Utica responded

Thank you for sharing your positive experience with the team at Subaru of Utica! We're delighted to hear that our service desk has consistently provided friendly and helpful assistance. We appreciate your support and look forward to serving you again in the future!

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