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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
876 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 876 reviews

February 07, 2024

I stopped to inquire about parts for my car and received service I wasn’t expecting in a timely manner. More

by NIKKIHARPERFITNESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Subaru of Utica responded

We're happy to have helped and exceeded expectations, Nikki. Thank you very much for the kind feedback and trust in us with your automotive needs. Traven safe and reach out to us again whenever we can next assist at Subaru of Utica.

February 07, 2024

Unbelievable service. Sincere, efficient, caring, professional, knowledgeable. Made me feel so comfortable and that they are there for me. Highly recommend and will return More

by RSBIROLI67
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Cardello, Bailee Haddad
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Feb 08, 2024 -

Subaru of Utica responded

Feedback like this sincerely brightens the day for our Subaru of Utica team. It's important to us that guests feel comfortable in their decisions whenever trusting us with the opportunity to earn their business. And it was our pleasure to deliver caring, professional, knowledgeable, efficient and sincere guidance during your visit. It means a lot to us to have earned your recommendation as well, and we'll be sure to keep it through any support you need moving forward. Reach out to us for assistance at any time. Travel safe and enjoy the road.

February 06, 2024

The friendly and knowledgeable staff here go above and beyond to make you feel like family. And also make the process of buying a car as painless and easy as it possibly can. More

by FALLOUT2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kli La , Bailee Haddad
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Feb 06, 2024 -

Subaru of Utica responded

We're so glad to know that our team at Subaru of Utica made your car buying process easy and comfortable. We strive for all our customers to feel like family! Thanks for the positive feedback.

February 06, 2024

Very polite very efficient explained all the vehicles features and all the paperwork was explained also More

by ANTHONYDE_52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailee Haddad
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Feb 06, 2024 -

Subaru of Utica responded

Our goal is to provide excellent service to all our customers, Anthony. We're happy to learn our team thoroughly explained the process and left you feeling satisfied. Thanks for choosing Subaru of Utica for your automotive needs. We appreciate the positive feedback and look forward to seeing you again in the future!

February 06, 2024

They are caring and take care of the customer. Will continue to patronize them in the future. More

by heneaums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Subaru of Utica responded

It's fantastic to know that you've received great service from our team, at Subaru of Utica. We're grateful for your trust and will continue working hard to ensure the best care for your vehicles!

February 06, 2024

Everyone was pleasant and very helpful. The experience was a positive one. Will definitely be back More

by HAYDENPAMELA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Subaru of Utica responded

We aim to provide customers with a seamless and pleasant experience at Subaru of Utica. It's rewarding to see we've hit the mark and earned your five-star review. Thanks for taking the time to share your experience. Come back and see us!

February 06, 2024

Subaru of Utica was a great and professional experience from beginning to end. Everyone there was knowledgeable, friendly and helpful. Couldn't ask for a better car buying experience. More

by chrisd13492
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Altamura- 5 star, Bailee Haddad
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Feb 07, 2024 -

Subaru of Utica responded

Nothing beats hearing that our guests enjoyed thoroughly professional, knowledgeable and friendly help while working with our team. Thank you again, Chris, for your kind feedback and trust in us with your time and business at Subaru of Utica. We're here to help with anything else you may need, so reach out for support at any time. Adventure safe and have fun!

February 06, 2024

I had great experience in this dealership. The staffs were very kind and professional. Thank you! More

by Woo-Ram Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Subaru of Utica responded

Thanks for the five-star review of Subaru of Utica! We strive for professionalism in all interactions so it's great to see you enjoyed working with our service staff. We hope to provide you with stellar service again down the road!

February 06, 2024

Very courteous and friendly at service department I had no appointment but got my outback in and taken care of as promised Job well done!!😊 More

by THOPPER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Subaru of Utica responded

Friendly and professional interactions are our goal here at Subaru of Utica. Thank you for being a valued customer with us and we hope to work with you again for your future automotive needs. Safe travels in your Outback!

February 06, 2024

My whole experience was fruitful and service was exceptional,I would recommend you guys to everyone!!! More

by BILLSTAFFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Subaru of Utica responded

We're so glad to know you had a fruitful experience with us at Subaru of Utica! Thanks for recommending our service, we appreciate it.

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