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Subaru of Utica
Utica, NY
868 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 868 reviews
February 09, 2025
My experience at Subaru of Utica was great. The staff and my sales representative Jay were professional and friendly. I highly recommend Jay and all the staff at Subaru of Utica. The staff and my sales representative Jay were professional and friendly. I highly recommend Jay and all the staff at Subaru of Utica. More
by KDEME2
Verified Customer
February 08, 2025
I have purchased 3 Legacy's over the past 15 years and have loved them all. When I had any issues (only a couple) they were there to service my car immediately. I had the same salesman for the last two a have loved them all. When I had any issues (only a couple) they were there to service my car immediately. I had the same salesman for the last two and Michael Green did an excellent job assisting me. Salesman was great, Service has been great. My only concern was the person (Nick) that finalized my paperwork. He went very fast and had a mistake on the final cost. It took me 3 times to have him slow down to see and correct the mistake. I hope he was just having a bad day. More
by otherm
February 08, 2025
First time Subaru owner and first time dealing with Subaru of Utica. Great for both Subaru of Utica. Great for both More
by dmac846
February 07, 2025
Paul and Nick explained everything in detail. Paul was very thorough explaining features of the Outback and was enjoyable to work with. Paul was very thorough explaining features of the Outback and was enjoyable to work with. More
by TRJR0
February 07, 2025
The staff are friendly and helpful. I felt confident that I made the best purchase for me. All questions I had were answered. I would definitely recommend Subaru of utica to all of my f I felt confident that I made the best purchase for me. All questions I had were answered. I would definitely recommend Subaru of utica to all of my friends and family. More
by REBECCAJAMISON820
Employees Worked With
Jason Jackson
February 05, 2025
Tyler and Vinny has both done and awesome job with making sure my 22 outback is all up to date with the maintenance. Thank use so much. sure my 22 outback is all up to date with the maintenance. Thank use so much. More
by ENVOY9111969
February 04, 2025
I went for a recall on my car. My car always ran great. Now I have a rattle on rear ended off my car. Strange? My car always ran great. Now I have a rattle on rear ended off my car. Strange? More
by BTRACEY1965
Employees Worked With
February 02, 2025
Mike Green was personable, knowledgeable, efficient and professional. All in all, a very pleasant purchase experience. professional. All in all, a very pleasant purchase experience. More
by WHITT0185
Employees Worked With
February 01, 2025
Best experience I have ever had down to Subaru of Utica. Dominic and Mohamed were very professional and easy to deal with, explained everything well and made it a very enjoyable transaction. Dominic and Mohamed were very professional and easy to deal with, explained everything well and made it a very enjoyable transaction. More
by dtuttle2
Employees Worked With
Dominic Altamura and Mohamed Elmarasy
