Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Utica
Utica, NY
891 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 891 reviews
February 26, 2025
Tyler is always very helpful, informative and polite. He answered all my questions intelligently and professionally. He answered all my questions intelligently and professionally. More
by ROSSIWALCZAK
Verified CustomerEmployees Worked With
February 26, 2025
Tyler is very knowledgeable and always very helpful. He knew exactly what was going on with my car and arranged to have it serviced right away. He kept me informed of its progress and I left knowing my He knew exactly what was going on with my car and arranged to have it serviced right away. He kept me informed of its progress and I left knowing my car was safe. More
by DONANDREWS1
February 24, 2025
Had a great buying experience with Subaru of Utica. Justin Malagese was our sales person, was great in showing, explaining everything about the Crosstrek. Justin Malagese was our sales person, was great in showing, explaining everything about the Crosstrek. More
by skipst49
February 23, 2025
Excellent service, friendly and quick. Knowledgeable, car was ready on time and in good condition. Joanne in service was friendly and helpful. Knowledgeable, car was ready on time and in good condition. Joanne in service was friendly and helpful. More
by LUAPNOTERB1
Employees Worked With
February 22, 2025
I was really impressed with Tyler's professionalism, patience and problem solving ability. He is truly an asset to the service department and I hope he has a long career with Subaru of Utica. Thank you patience and problem solving ability. He is truly an asset to the service department and I hope he has a long career with Subaru of Utica. Thank you Tyler!! More
by MARYCHEEZY
Employees Worked With
February 22, 2025
I like Being able to depend on the dealership to answer my questions and explain what is happening with the car. Top notch service . my questions and explain what is happening with the car. Top notch service . More
by NKS1951
Employees Worked With
February 21, 2025
The staff were all very helpful getting me into my new car while simultaneously helping me through my lease buy out. car while simultaneously helping me through my lease buy out. More
by ANTHONYT3
Employees Worked With
February 20, 2025
Nice place to buy a car. Very helpful staff. Our salesman Stein was very pleasant. Very helpful staff. Our salesman Stein was very pleasant. More
by DOGBOB04
Employees Worked With
Other Employees :
Stein was very helpful and friendly.
February 18, 2025
Quick service with a nice waiting room. Enjoyed the popcorn machine. Online portal is being updated and seems to be more vague about what services you schedule an appointment for. Enjoyed the popcorn machine. Online portal is being updated and seems to be more vague about what services you schedule an appointment for. More
by S F
Employees Worked With
February 16, 2025
I am pleased with the service I received. Courteous, timely & thorough. Will be back by choice Courteous, timely & thorough. Will be back by choice More
by DEANERS97
