Subaru of Wichita
Wichita, KS
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1,073 Reviews of Subaru of Wichita
My experience with Travis I was very indecisive throughout my car buying process. Travis was extremely helpful throughout this entire experience. I will always recommend him to I was very indecisive throughout my car buying process. Travis was extremely helpful throughout this entire experience. I will always recommend him to any who ask and also plan on returning to this dealership, preferably with Travis, for all my future car buying. More
Great Experience at a Fantastic Dealership I was not originally in the market for a new car but decided to stop by Subaru of Wichita anyway and I was completely blown away by the customer servi I was not originally in the market for a new car but decided to stop by Subaru of Wichita anyway and I was completely blown away by the customer service and knowledge. After checking out the Subaru line I was very excited to begin the new car purchase process. I wanted to ensure that I was getting the best deal possible. So, I checked out a few other dealerships. As soon as I pulled on the lot at other dealerships it was a game of how much do you want to spend versus the actual price of the car. Immediately set a negative experience with those dealerships. After checking out similar cars and gathering appraisals for my trade I went straight back to Subaru. From the moment I pulled on the lot until I left the lot I never felt any pressure to purchase a vehicle. I test drove the car multiple times as well as asked a hundred questions during the process. I could not be more pleased with the level of service and knowledge I received. Subaru worked with me on my trade in and gave me more for my car than it was worth to help offset the negative equity that I had in my car. No other dealership even came close to the trade in value I received. Whether you are looking for a $40,000 vehicle or a $4,000 vehicle you should ABSOLUTELY check out Subaru of Wichita. More
Relaxed atmosphere and friendly, but not problem-free. Did a great job helping me find something exactly in my budget and needs. Staff is friendly and informative. They lowered the price below what I expec Did a great job helping me find something exactly in my budget and needs. Staff is friendly and informative. They lowered the price below what I expected without me even having to ask. Free food and drinks. Couldn't ask for much more. However. What I ended up getting was a used car, and it needed a few repairs. Three to be exact. Two they took care of the same day, but the third they're being really shady about. Promised to call me when they got the part in, but it's been a month and still no call. Called and emailed them about it since, and just keep getting "we'll have someone call you back". The repair is listed in the contract, so I have no doubt they'll do it eventually, but still knocking off a star for the gross disinterest I've been receiving since I signed the contract. More
We Came in Expecting the Typical Car Lot Behavior My husband went to Subaru of Wichita today expecting the "normal" experience. Normal for us (we DO NOT have good credit AT ALL), has been: Hi....check My husband went to Subaru of Wichita today expecting the "normal" experience. Normal for us (we DO NOT have good credit AT ALL), has been: Hi....check your credit score....Oh...well, here are your options. Then,we get to look at very high mileage vehicles that we know if we buy, we might get about a year of no repairs needed. After that, repair after repair while still making monthly payments. Instead I was spoken to and treated like a first-class citizen, and given great options. Including a 2015 vehicle! All the while, these people held the door open, smiled, offered me lunch..most of all...my credit score was not an issue. We ended up purchasing a 2015 Kia, oh and they even helped us save money on our car AND renters insurance! My husband is a medically retired Wichita Police Officer, and was thanked more than once for his service. Amazing customer service, and you could tell this was the norm for them. I will recommend everyone I know to shop there first. More
Beyond Excellent!!! Research Research Research If you want a premium experience you forget about those overpriced Luxury brands. Maybe some folks go for the snarky, cocky, winner-take-all, take-no If you want a premium experience you forget about those overpriced Luxury brands. Maybe some folks go for the snarky, cocky, winner-take-all, take-no-prisoners approach. Not me, or the people here at Subaru of Wichita. Think VALUE people. Checked out the main publications. Drove almost every mid size sedan make and learned tons and talked to at least one sales person at each dealership. Met a lot of great folks, but it amazed me how much turn over there is at car dealerships. Two salespeople were gone when I returned a few days later. They are often disorganized or too high pressure and it results in a very bad experience. Conversely Subaru of Wichita was a breath of new car air. Travis greeted me like an old friend, treated me with respect and tolerance and Adrian was incredibly wise, level-headed and knowledgable. You MUST talk to these two if you are buying a car. Start here, but more importantly end here! Buy here! I challenge anyone in Wichita to do more research and get better value than I did. They let me do a side by side comparison of another vehicle and let me test drive both on a dirt road so I could really feel the AWD and holy cow is it bad xxx!!! Purchased the Legacy limited and rocked that Harman Kardon stereo system down the road. The safety features including EyeSight were staggering and sets Subaru ahead of their competition. Sukarno was helpful too, and Mike Williams is great if you are looking for a used car. What are you saying? Yeah, I might be on a new car high, can't hear you very well because of the awesome music coming out of the speakers of my new Subaru Legacy 2.5i Limited with Harman Kardon stereo system. Did I mention it had that :) More
Great Dealership, Absolutly no pressure. I purchase another vehicle from a different local dealership a few month ago and just felt wore out by the time we were done with everything. The sale I purchase another vehicle from a different local dealership a few month ago and just felt wore out by the time we were done with everything. The salesman basically disappeared after the deal was made and left us to deal with the finance people. At Subaru of Wichita, we were always greeted and treated like we were important for reasons other than just buying a vehicle, Throughout the entire process of agreeing on price, dealing with finance, warrantees, etc with different individuals, Travis ,our salesman kept checking in us and was always around to answer questions. He was very thourogh in explaining all the vehicles features. I was so relaxed by the time we were done I felt guilty. It should be harder to buy a vehicle. More
Frequent Customer I've now purchased four vehicles from Subaru of Wichita. Each time has been a good experience, but this was the best so far. I was able to get a deal I've now purchased four vehicles from Subaru of Wichita. Each time has been a good experience, but this was the best so far. I was able to get a deal that made me happy without much hassle. I told them what I wanted (within reason) for price and they made it happen without the sleazy antics you might encounter elsewhere. Being inexperienced with manual transmissions, I really appreciate John taking the extra time to give me some tips and going above and beyond to make sure I was comfortable before I drove off the lot. More
Really good experience. Always hated to go & look for cars! Never a good experience but this really was. AJ is great to work with & no pressure from him. Super guy & knows Always hated to go & look for cars! Never a good experience but this really was. AJ is great to work with & no pressure from him. Super guy & knows his stuff. More
Best car buying experience of my life. My experience at Subaru of Wichita was by far the best car buying experience of my life. Travis Nebergall and John Goldsmith provided nothing but an e My experience at Subaru of Wichita was by far the best car buying experience of my life. Travis Nebergall and John Goldsmith provided nothing but an excellent buying experience. Not only extremely knowledgeable about Subaru, they both made sure my experience was timely, and painless. These salesmen are true professionals and had my best interest in mind. I will recommend this dealership to anyone interested in a Subaru and look forward to seeing Travis and John on my next service visit. I'm very loyal to Subaru and now after this experience will be a Subaru owner for life. More
Good experience Travis was very helpful and patient during the entire car buying process. We like our new Subaru even more than we thought we would. Thank you! Travis was very helpful and patient during the entire car buying process. We like our new Subaru even more than we thought we would. Thank you! More