Subaru of Wichita

Bad vehicle to an amazing vehicle We made our first purchase August 2013 bought a 99 Ford expedition. Needed work, but we purchased since my husband could work on it and I wanted an SU We made our first purchase August 2013 bought a 99 Ford expedition. Needed work, but we purchased since my husband could work on it and I wanted an SUV. Long story short we had problems from the get go and I was persistent on keeping. My husband is a trucker and a month before our two years with the vehicle he had enough of fixing it. Called Subaru because we had negative equity on it. Was told to come in and they got us in a 2013 Subaru crosstrek for what we paid and gas we were saving on the expedition. Haven't had a problem with the vehicle and had it a month today. We have factory warranty that you just can't beat and my husband will only have to do basic maintenance brakes, tires, oil and he is very content with that! We are very impressed they were able to help us considering how much time we let laps before finally getting tired all thanks to Travis and the finance team ? WE LOVE OUR SUBARU More

Subaru of Wichita goes above and beyond! I thought I'd never find the right car after mine was totaled by someone running a red light. I had driven several cars at other dealerships, but noth I thought I'd never find the right car after mine was totaled by someone running a red light. I had driven several cars at other dealerships, but nothing that met my requirements was in my price range. I previously drove a Hyundai Santa Fe that I bought from Sam Steele two years ago and it was a wonderful dealership experience. Sam was incredibly helpful and we found the perfect car for me. When I bought my SUV from Sam, I met Jesse Powers, who had just started working at Subaru of Wichita and was shadowing. This time around Jesse was helping me out. He went above and beyond my family's and my expectations. We drove a lot of SUVs and a couple sedans, but couldn't seem to find "the one". I was a very difficult to please customer, as I really just wanted my old beloved SUV to be magically un-totaled. He was always available and helpful, even talking about my options when I called, not realizing it was his day off. Any time I came across something I wanted to look at, I'd send him the stock number and he would talk to me about the car. He sent me safety videos on all the SUVs I asked about- having just been in a wreck, safety was my top priority. I got a message Tuesday afternoon asking if I had found a new car yet, and I told Jesse I had not. He then took several pictures of a car that had been traded in by a family that had just left, and it met ALL of my requirements and was in my price range! He and his shadow brought the SUV to me at my job so I could check it out despite my schedule and lack of transportation. I drove the SUV to show my family and we all agreed we found a winner. Jesse had it sent to be inspected and detailed ASAP and let me know I'd have it by Friday, but here it is late Thursday afternoon and I've had the car for almost 24 hours! Obviously having someone hit and total your car is never a good experience, but Jesse was incredibly patient, kind, helpful and informative. I probably would still be searching for the right SUV for another two weeks and would have had to cancel the road trip I've had planned all summer if it weren't for him. Thanks SO much, Jesse! I love my CR-V and I love being able to back in and parallel park without worry because of my backup camera! More

Most comfortable atmosphere for making a vehicle purchase! We met nothing but friendliness and helpfulness with each and every employee we encountered at Subaru of Wichita. Unlike other dealerships that have We met nothing but friendliness and helpfulness with each and every employee we encountered at Subaru of Wichita. Unlike other dealerships that have pushy sales people who follow you around the lot and try to make decisions for you, the employees at Subaru were there to help but also understood that we needed some space to discuss and make decisions that best suited our family. They were knowledgeable and thorough in assisting us; we had no trouble getting answers to our questions when we needed them. Great business with great people! More

Car maintenance We took our Subaru to the service shop. It took some time to receive communication back from them on our vehicle but our situation was unique as our c We took our Subaru to the service shop. It took some time to receive communication back from them on our vehicle but our situation was unique as our car turned out to be quite tricky. More

"Great Place to Purchase a Vehicle" We had a short time period to purchase a vehicle and we were immediately greeted by Travis Nebergall. His professionalism, friendliness and vehicle k We had a short time period to purchase a vehicle and we were immediately greeted by Travis Nebergall. His professionalism, friendliness and vehicle knowledge made our trip to the dealership a hassle free experience. We would definitely recommend them to our friends and neighbors. More

Best Car Buying Experience Amazing group of people. I left the dealership knowing far more about my new Outback than I have about any previous vehicle I've owned. There was no Amazing group of people. I left the dealership knowing far more about my new Outback than I have about any previous vehicle I've owned. There was no pressure and they answered every question I came up with. Will definitely recommend them to the rest of the family. More

Love our Legacy! My husband & I were very pleased with every employee we encountered at Subaru of Wichita. They were well informed, friendly, & helpful! Jesse was able My husband & I were very pleased with every employee we encountered at Subaru of Wichita. They were well informed, friendly, & helpful! Jesse was able to find our car at another dealership and the whole process of purchasing a new car went smoothly. Thanks!! ! More

Excellent Place to Purchase a Car! I absolutely dread visiting car dealerships and having to purchase cars in general. I loved my experience at Subaru of Wichita! Travis made it quick a I absolutely dread visiting car dealerships and having to purchase cars in general. I loved my experience at Subaru of Wichita! Travis made it quick and easy over the phone before I came from Tulsa to purchase a particular car I viewed on cargurus.com. I sent an inquiry and he emailed in return. He did not immediately ring my phone over and over like some salesmen have done in the past. I was able to send photos of my traded vehicle in advance to get a general idea of what to expect. I will definitely purchase through them in the future even living 2.5 hours away. The experience was worth the drive. More

Best dealership Experience Ever I can't thank Travis enough we were in a situation that was an unusual car buying situation and after dealing with other dealerships we were ready to I can't thank Travis enough we were in a situation that was an unusual car buying situation and after dealing with other dealerships we were ready to give up. After meeting Travis and all the help he was too us we will never buy another car from anywhere but here!!!! More

New Opinion in Car Buying The team at Subaru of Wichita hit a home run in our recent car purchase. Everything from the front door welcome to the handing over of the keys to our The team at Subaru of Wichita hit a home run in our recent car purchase. Everything from the front door welcome to the handing over of the keys to our new ride. Our family has purchased from a number dealerships in the greater Wichita area, Subaru of Wichita stands alone in a class of their own. More