Subaru of Wichita

Our experience at Subaru of Wichita was the best buying experience we have ever had ANYWHERE. We worked primarily with Austin Friend who met us at the front door and immediately made us feel welcome. Every experience we have ever had ANYWHERE. We worked primarily with Austin Friend who met us at the front door and immediately made us feel welcome. Everyone there was so friendly and accommodating! The free drink and snack bar, the comfy waiting area, the impeccable customer service and appreciation. Austin was SO much fun to work with! He was a riot. We truly felt like we were making a friend and getting a car as a bonus. He was there through the entire process keeping the vibes relaxed and making it a genuinely fun and enjoyable experience while at the same time answering all of our questions. There was no pressure or mind games, no smoke and mirrors. Austin has since followed up with us to assure we are satisfied with our new Subaru and that we were satisfied with our experience. I would highly recommend to any friend that they contact Austin Friend if they have any interest in a new or used car. He's spent time getting to know my husband and myself and acting as a friend more than a salesman. Our experience at SoW was fantastic and we will spread the word! More

This is the best experience we have ever had of buying a car in Wichita, KS! We were met at the front door by Travis Nebergall and instantly felt very welcome and comfortable. Travis, Spencer and Adrian l car in Wichita, KS! We were met at the front door by Travis Nebergall and instantly felt very welcome and comfortable. Travis, Spencer and Adrian listened to what we wanted, worked with us on our timeline and there was never any high pressure. They were more concerned with us having a good experience with Subaru of Wichita. Travis is the very first salesperson that has ever thoroughly gone over the owners manual and all pertaining car information with us. He also stayed past closing to set up the Blue tooth connection in the car. If you are looking to buy a new or used car in the Wichita area, you owe it to yourself to check out Subaru of Wichita. More

No hassle, easy to work with, great customer service. Highly recommend you go to this dealer for your new or used car needs. Best car buying experience I've had in years. Quick processing, no long all da Highly recommend you go to this dealer for your new or used car needs. Best car buying experience I've had in years. Quick processing, no long all day wait, fair prices. More

I've never purchased a new car before and was a little intimidated. The sales staff at Subaru of Wichita was extremely friendly and easy to work with. I would highly recommend them to anyone look little intimidated. The sales staff at Subaru of Wichita was extremely friendly and easy to work with. I would highly recommend them to anyone looking for a new or even used car? More

Scott went out of his way to get the exact car I wanted at no extra cost to me. The price was right where I needed it to be. This dealership is top notch, I drove 3 hours away because the car was worth at no extra cost to me. The price was right where I needed it to be. This dealership is top notch, I drove 3 hours away because the car was worth it. My dog even enjoyed her photo shoot, and the new ride home. More

We've never owned a Subaru, but were interested and needed a new car for my wife. When we entered the dealership, Mark Winegar met us at the door with a smile. He was very polite and accommodating. needed a new car for my wife. When we entered the dealership, Mark Winegar met us at the door with a smile. He was very polite and accommodating. Mark showed us three different models (Legacy, Outback and Forrester). We also met Mark's team leader, Adrian Hicks, who was likewise friendly and professional. We test drove the Legacy and Outback that day, enjoying both. Afterward, Mark, Adrian and Spencer Zimmer talked with us, answered questions and gave us some literature to take home. All three gentlemen were extremely pleasant and professional. After looking a some other makes and models the next few days, my wife decided she preferred the 2014 Subaru Outback. I called Mark on his cell phone, since he had left the dealership for the day. He was very kind on the telephone and we setup an appointment for an extended test drive the next morning. After the second test drive, we decided to purchase the car. Subaru of Wichita's "no haggle" pricing and the professionalism of the sales staff made this the most pleasant car buying we've ever had. Well done! More

We originally showed up to look at a car that was on their website, but it was out for detailing. This was the third time this had happened to us (two other dealerships had the same "problem") so we wer their website, but it was out for detailing. This was the third time this had happened to us (two other dealerships had the same "problem") so we were quite disappointed. David met us in the lot and listened to our list of "must haves", and realized he had just received a trade-in five hours before that met everything we were looking for (even color). It hadn't been cleaned or detailed (and in fact was still parked where the previous owner had left it)...but he encouraged us to take it for a drive even though it was closing time. After 30 minutes we knew it was the right car, so we headed back and started talking price. Since it wasn't yet in inventory and since I had made a rather unusual offer (something along the lines of "don't worry about reconditioning it so we can keep the price down"), Spencer got involved to make sure the numbers worked. Both David and Spencer were honest and up-front about the numbers, courteous and helpful, with no pressure to close the deal unless we were certain the car would fit our needs. We agreed on a fair price based on a known problem with the car being left unrepaired (I would fix it later)...we walked out happy and they sold a tradein on the same day. We drive cars for a long time (typically 10+ years) so we really hate doing the "car shopping" thing. This experience was pleasantly different, and this is the first dealership I've ever been to in 30 years that I will go back to when I'm looking for the next car. More