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Suburban Cadillac of Plymouth
Plymouth, MI
418 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
SUBURBAN CADILLAC OF PLYMOUTH: FORGING PLYMOUTH MI, DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI COMMUNITY CONNECTIONS
When you come to our Plymouth MI dealership, you will discover that we offer more than just new and used inventory, service, and financing for Cadillac models. Suburban Cadillac of Plymouth is committed to exceptional customer service and creating lifelong connections with drivers in the Plymouth MI area. We serve Detroit, Livonia, Farmington Hills MI, and Canton MI, and beyond by meeting your automotive needs and viewing each customer as part of our extended community.
WHY CHOOSE SUBURBAN CADILLAC OF PLYMOUTH, SERVING DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI?
Detroit, Dearborn, and Novi MI drivers return to Suburban Cadillac of Plymouth time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Suburban Cadillac of Plymouth team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Suburban Cadillac of Plymouth finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Suburban Cadillac of Plymouth team is ready to help!
CLOSE TO HOME IN ONE CONVENIENT LOCATION
Make the trip from your home in Detroit MI to our Plymouth MI dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Cadillac vehicles, and our topnotch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 10:00 AM - 1:00 PM
Sunday Closed
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Showing 418 reviews
August 24, 2018
White- Glove Dealership The team at Suburban strives to ensure every aspect of my interaction with them is positive. My sales consultant John Griffin has been professional an The team at Suburban strives to ensure every aspect of my interaction with them is positive. My sales consultant John Griffin has been professional and attentive at every turn. I know he'll continue to follow up with me in the months to come. More
by Paul
Helpful August 07, 2018
First Class Experience! From the time we entered the front door until we departed with our new car our sales man anticipated our needs and guided us all the way. From the time we entered the front door until we departed with our new car our sales man anticipated our needs and guided us all the way. More
by John H. Allmand Jr.
August 03, 2018
Salesperon Darius thompson The professionalism of this salesperson and help in my purchase. I would recommend him and the dealership. Also I would recommend Darius to my frie The professionalism of this salesperson and help in my purchase. I would recommend him and the dealership. Also I would recommend Darius to my friends and family. More
by shar1234
August 02, 2018
Purchase of new car Convenient location and great service provided by Barbara Basinski. Sale process was smooth and Barb explained everything very clearly. She was not pu Convenient location and great service provided by Barbara Basinski. Sale process was smooth and Barb explained everything very clearly. She was not pushy and let me take my time More
by Vijay
June 21, 2018
Great Dealership Great dealership!! Great service!! Andrew is the nicest and best salesperson!! We have purchased 3 vehicles from him and he has helped tremendously Great dealership!! Great service!! Andrew is the nicest and best salesperson!! We have purchased 3 vehicles from him and he has helped tremendously in making the transactions run smoothly and has gone out of his way to make us feel comfortable!! More
by dr2pin
June 21, 2018
5 star to our salesman todd..very happy.. My salesman Todd craig helped me purhase the right car..treated me like family..i recommend this dealership to anyone..finance guy jason was awsome as My salesman Todd craig helped me purhase the right car..treated me like family..i recommend this dealership to anyone..finance guy jason was awsome as well..great experience.. More
by Cadillac man
June 18, 2018
The Great Trio!!! Ms. Barb Basinski will work hard to get you what you want, answers all your questions, has patience and get you into a great deal! Also, Mr. Jason We Ms. Barb Basinski will work hard to get you what you want, answers all your questions, has patience and get you into a great deal! Also, Mr. Jason Weir is a Top-of-the-line, quickly problem solving Manager!! These two people I would consider to be top-notch at what they do!! More
by Cadillac Girl
Employees Worked With
Other Employees :
Mr. Angus McDonald, works in the Service Department, is very courteous, hassel-free and professional!! Make you feel that you are in goods hands!! He has great customer service.
June 18, 2018
Unexpected great news The dealership representative, Andy, met us for the first time this visit. He was courteous and most helpful. He spent a good deal of time with us and The dealership representative, Andy, met us for the first time this visit. He was courteous and most helpful. He spent a good deal of time with us and found for us a car in stock and then found a multitude of ways to make it most affordable. We weren’t planning on leasing a new car when we came to the dealership, but the experience was so positive that we decided on a new car. A great experience. More
by Jimr
Employees Worked With
June 15, 2018
NICE EASY GOING, HELPFUL THE PEOPLE AT THIS DEALERSHIP ARE FRIENDLY AND EASY TO DEAL WITH. THEY KNOW THEIR PRODUCT. SERVICE IS GOOD AND FAST. BEING ABLE TO MAKE AN APPOINTMENT THE PEOPLE AT THIS DEALERSHIP ARE FRIENDLY AND EASY TO DEAL WITH. THEY KNOW THEIR PRODUCT. SERVICE IS GOOD AND FAST. BEING ABLE TO MAKE AN APPOINTMENT IS A PLUS. More
by MIKER
Employees Worked With
June 15, 2018
Fastest & easiest purchase I have ever made! I stopped by during my lunch to look at & test drive a used vehicle I saw on the dealership website. I filled out the paperwork for a loan & went back I stopped by during my lunch to look at & test drive a used vehicle I saw on the dealership website. I filled out the paperwork for a loan & went back to work. After work I returned to the dealership, signed the contract, got the keys & drove my new vehicle home. Todd Craig & every staff member I interfaced with were very courteous, helpful, and listened to exactly what I wanted. Most pleasurable car purchase experience I have ever had! More
by Travis White
