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Suburban Cadillac of Plymouth

Plymouth, MI

4.5
418 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations. SUBURBAN CADILLAC OF PLYMOUTH: FORGING PLYMOUTH MI, DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI COMMUNITY CONNECTIONS When you come to our Plymouth MI dealership, you will discover that we offer more than just new and used inventory, service, and financing for Cadillac models. Suburban Cadillac of Plymouth is committed to exceptional customer service and creating lifelong connections with drivers in the Plymouth MI area. We serve Detroit, Livonia, Farmington Hills MI, and Canton MI, and beyond by meeting your automotive needs and viewing each customer as part of our extended community. WHY CHOOSE SUBURBAN CADILLAC OF PLYMOUTH, SERVING DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI? Detroit, Dearborn, and Novi MI drivers return to Suburban Cadillac of Plymouth time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Suburban Cadillac of Plymouth team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Suburban Cadillac of Plymouth finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Suburban Cadillac of Plymouth team is ready to help! CLOSE TO HOME IN ONE CONVENIENT LOCATION Make the trip from your home in Detroit MI to our Plymouth MI dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Cadillac vehicles, and our topnotch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
Contact Dealership

40475 Ann Arbor Rd

Plymouth, MI

48170

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Showing 418 reviews

April 01, 2023

We’ve been working with suburban Cadillac of Plymouth for nearly 10 years now. Would never go anywhere else! More

by Brittney Martucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Suburban Cadillac of Plymouth responded

Brittney, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2023

Mr.Andrew green helped me get into my Cadillac and I cannot express the quality of service I receive when I come here. From Andrew to the back end workers like scott in finance, all around great experie More

by alfred.shala1@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2023 -

Suburban Cadillac of Plymouth responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Cadillac of Plymouth! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2023

This is my 3rd car from them and each experience has been perfect! From Andy Green my Salesman to Jason the manger and finally Kim in finance they all went way above and beyond!! In fact they all stayed an e More

by ajlanava
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Pope and Jeff Zajac
Mar 07, 2023 -

Suburban Cadillac of Plymouth responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Cadillac of Plymouth! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2023

If I pay for a tire rotation, and oil change, rotate my tires. Please don't tell a customer your rear tires are no good, so we didn't bother the tires. Kid compensate, just rotate tires.. money is tight More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Suburban Cadillac of Plymouth responded

Rob, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (734) 453-7500 when you have a chance. Thank you, and we look forward to hearing from you.

December 26, 2022

Andy Green is amazing! This has been the best car buying experience ever. We met over the phone and I told him what I wanted, he found it within the hour, ran numbers withi More

by Lisa G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Suburban Cadillac of Plymouth responded

Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Cadillac of Plymouth! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2022

Seamless process to trade in my lease early and find a new vehicle. Extremely transparent and friendly staff More

by New lease
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2022 -

Suburban Cadillac of Plymouth responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 12, 2022

Great customer service & follow through by the team! Andy was a pleasure to work with! More

by Zappalaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
Nov 15, 2022 -

Suburban Cadillac of Plymouth responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2022

BEST DEALERSHIP EVER. We’ve purchased three Cadillacs from this dealership. Andy is the man! They really go out of their way to take care of you, and show the customer More

by kehartwe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diann
Nov 12, 2022 -

Suburban Cadillac of Plymouth responded

Kehartwe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Cadillac of Plymouth.

Nov 14, 2022 -

Suburban Cadillac of Plymouth responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 06, 2022

Overall exceptional service! Have purchased 4 vehicles from Andy, he is AWESOME! Now my adult children have purchased their first Cadillacs from Andy! Lifetime customer! More

by Jr-noble
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Abugow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Pluff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schommer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Suburban Cadillac of Plymouth responded

We hope to be of service to you again in the future. Best wishes, Suburban Cadillac of Plymouth

November 04, 2022

This is my second car that I have purchased from Andy green and he has been outstanding, he has went above and beyond to find me the exact car I want. He has been very patient with me and understanding a More

by Liz B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Suburban Cadillac of Plymouth responded

We're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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