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Suburban Cadillac of Troy
Troy, MI
225 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Cadillac Buick.
Professional, certified sales staff - Cadillac Buick has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Cadillac Buick dealer in the area - Suburban Cadillac Buick is the Cadillac Buick sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - Suburban Cadillac Buick, a member of The Suburban Collection, Michigan's largest dealer group has been family owned since 1948.
Thousands of Used Cars - Being part of The Suburban Collection gives us access to over 2,000 used vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Cadillac Buick vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 225 reviews
September 15, 2022
Excellent service ! ! This location has great associates working here and I appreciate all of their exceptional service from my salesman Rodger to my service man Thomas. ! This location has great associates working here and I appreciate all of their exceptional service from my salesman Rodger to my service man Thomas. More
by BWS66
Employees Worked With
August 23, 2022
The dealership was clean and customer friendly. I liked that the vehicles were available to test drive in multiple styles and finishes. Everyone was very helpful in the process of leasing and I w I liked that the vehicles were available to test drive in multiple styles and finishes. Everyone was very helpful in the process of leasing and I will definitely return here for my next vehicle purchase or lease. Thank you to Amy for spending the time helping me get into the xt5! More
by Alana
Employees Worked With
August 22, 2022
Everyone has been courteous, friendly and efficient. Prices are fair and competitive. Thank you all. Prices are fair and competitive. Thank you all. More
by nsbiz
Employees Worked With
July 30, 2022
My visits to Suburban Cadillac of Troy has always been wonderful. From the time I arrive, to my awesome advisor, the accommodating waiting area; right down to the time I check out, I'm pleasantly greete wonderful. From the time I arrive, to my awesome advisor, the accommodating waiting area; right down to the time I check out, I'm pleasantly greeted by everyone I encounter; and the service is always been up to Suburban Cadillac standards. It's a great dealership to buy and service your vehicle. More
by mlj555
Employees Worked With
Maintenance service dept
June 07, 2022
Very professional and lots of cars to choose from. My salesman was awesome and friendly and delivered what he said he would. My salesman was awesome and friendly and delivered what he said he would. More
by bullbear43
Employees Worked With
May 09, 2022
Very professional, efficient and helpful. Would definitely recommend Bob Robb and this dealership. Bob went out of his way to familiarize me with my new car. Would definitely recommend Bob Robb and this dealership. Bob went out of his way to familiarize me with my new car. More
by Marilyn Perazza
April 09, 2022
Suburban Cadillac of Troy sales and service team are a pleasure to deal with and the team is all about customer service pleasure to deal with and the team is all about customer service More
by roseann.brasile
