Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Suburban Chevrolet Cadillac of Ann Arbor

Ann Arbor, MI

Overview
Reviews
Vehicles
4.6
966 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle. Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. 4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day! Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice. Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell. Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered. Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind. CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in. TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth. A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business. Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
Contact Dealership
View Awards

3515 Jackson Rd

Ann Arbor, MI

48103

Directions

By Type

Showing 966 reviews

August 16, 2026

The service team is top notch. They really take the time to make sure your understand your options and don't try to force something on you. More

by MKENNELL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Buck
Report | Print
July 31, 2026

I have all my car maintenance done here at Suburban Chevrolet, Nick Buck was my most recent “intake” person when I drove in for service, and he was exceptionally responsive to keeping me informed on t More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Buck
Report | Print
July 17, 2026

Great service. I waited at the dealership. Nice waiting area and fast service. Everything was explained well. More

by Gmrson1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desk person was great
Report | Print
July 11, 2026

Mike Burns was my salesman. There was absolutely no pressure. Art who is the Finance Manager handled all my paperwork. He did not try to sell me tire protection or any of tha More

by Susan Kaiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Burns and Art the Finance Manager
Report | Print
July 01, 2026

This is my second experience with Suburban Collision. Hitting a deer was not the way I planned to start my day, but manager Evan and his team were super in communication, and repair work. I highly re More

by joegrechlms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
June 29, 2026

IT has a lot of vehicles to choose and the staff was nice and helpful More

by johnbutler4888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael,Burns
Report | Print
June 25, 2026

I had an early appointment, 8:30am and although it took longer than expected I was pleased with the service and my representative, Nick and also the facility. Would recommend. More

by babs4vr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
May 11, 2026

I had a very pleasant experience with the whole crew. They treated me very well. More

by Vera Reid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Young,Anthony Okdie, and Nick Buck
Report | Print
May 11, 2026

Terry Olson is the most professional and informative sales person we have ever worked with. More

by GMK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Olson
Report | Print
May 09, 2026

Very pleasant experience! Josh made the numbers work! Jocelyn was great to work with! Bobby was very helpful and Anthony had us out the door quickly! More

by Janetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jocelyn Jones, Josh, Bobby and Anthony
Report | Print
1
2
...
97