We had been casually shopping for about six months to replace our 14-year-old, 145,000-mile trust old Lexus - still a fine vehicle but beginning to show her age. I had very specific requirements and found an intriguing Ford Edge Sport on cars.com at Suburban Chevrolet in Ann Arbor. When we finally had time to go look at it last week it turned out to be just what we were looking for. Mark and his accomplice, Erin took very good care of us - assessed our interest accurately, sent us out on a test drive, made us a trade -in offer and allowed us to take our time making a decision. Once we decided to make the trade they handled the logistics with respect, efficiency and congeniality. All in all, it was a excellent experience.