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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
948 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 948 reviews
December 02, 2025
ALL of them he folks I came in contact were Friendly. I got there 30 minutes early and was still taken in. Unfortunately one of my courtesy oil changes had expired. That wasn't cool in my opinion. It w I got there 30 minutes early and was still taken in. Unfortunately one of my courtesy oil changes had expired. That wasn't cool in my opinion. It was calculated on months and not when I actually had service done. Next car I will negotiate that better perhaps. More
by elanawilliams80
Employees Worked With
JUSTIN, stopped to say hello to Melissa.
December 02, 2025
This dealership would not even give me my key fob to my truck.They told me that i'm no longer welcome there.And they lied and said that I was angry at their employee's, which I never did.And they can look truck.They told me that i'm no longer welcome there.And they lied and said that I was angry at their employee's, which I never did.And they can look at the videotape and tell that for sure. I purchased a truck.They told me it was a check engine light.When I got there to check engine light was not on on the truck.They had reset it when I drove the truck home.The light came back on, and they refused to repair it. More
by ronnie7898
Employees Worked With
Brian
November 28, 2025
They sell vehicles without inspecting them. And then the last minute they tried to repair the little things to sell you a broke down vehicle And then the last minute they tried to repair the little things to sell you a broke down vehicle More
by ronnie7898
Employees Worked With
THE NEW CAR MANGER
November 03, 2025
Called and spoke in the morning, made an appointment for noon, showed up and the car was no longer available after driving all the way there. Waste of time, gas, and common courtesy. noon, showed up and the car was no longer available after driving all the way there. Waste of time, gas, and common courtesy. More
by jmcconnaughey
Employees Worked With
Ian
October 19, 2025
Vehicle stranded in the area, they communicated thoroughly all the way to delivery of the vehicle once fixed, can’t say enough, thank you! thoroughly all the way to delivery of the vehicle once fixed, can’t say enough, thank you! More
by Jeff.hines6
Employees Worked With
Nick B. - Service
