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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
950 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 950 reviews
October 01, 2025
I believe it was Nick Buck who helped me. He started at your store in January but didn’t have business cards yet. It was awesome. He really helped me out as I needed my oil changed and did me He started at your store in January but didn’t have business cards yet. It was awesome. He really helped me out as I needed my oil changed and did me a huge favor. He was awesome to work with and I appreciated all that he helped me with!! More
by Deflepls
Employees Worked With
Nick
September 30, 2025
I’ve been coming to suburban Chevrolet for over 30 years and I feel a part of their family. Everyone is super kind, friendly and helpful. and I feel a part of their family. Everyone is super kind, friendly and helpful. More
by Kv
Employees Worked With
Mark young, nick Buck, and the guys in the body shop who helped me a quick repair this week
September 25, 2025
I’ve consistently had excellent experiences with the Suburban Cadillac service department. They are professional, attentive, and always eager to help. Any concerns I have about the maintenance of my veh Suburban Cadillac service department. They are professional, attentive, and always eager to help. Any concerns I have about the maintenance of my vehicle are addressed thoroughly and with care. A special thank you to Nick, my service representative, who consistently delivers outstanding customer service—he truly deserves recognition for his dedication and professionalism! More
by argutter
Employees Worked With
Nick
September 24, 2025
We recently made an out-of-state purchase through salesman Josh Hodges, and the experience exceeded our expectations. After finding the perfect car on your website (one we couldn’t locate anywhere in salesman Josh Hodges, and the experience exceeded our expectations. After finding the perfect car on your website (one we couldn’t locate anywhere in New Jersey) we decided to reach out, and we’re so glad we did. Josh was incredibly helpful, kind, and responsive throughout the entire process. His professionalism and genuine care were key factors in our decision to purchase from Suburban Chevrolet rather than a local dealership. Every question we had was answered promptly, and when information wasn’t immediately available, Josh and the team worked quickly to get us the answers we needed. The entire staff we interacted with was attentive and supportive, making the long-distance purchase feel seamless. We’ve already recommended Josh to our family and wouldn’t hesitate to do so again. He truly made all the difference. Thank you for a fantastic experience! More
by danielleleone
Employees Worked With
Josh Hodges
