Suburban Chevrolet Cadillac of Ann Arbor

On June 21, 2012, we were on our way to Great Lakes(GL), IL to see my son in the Navy, when the air conditioner went out in my dad's 2009 Traverse. We were going to wait until we got to GL to find a dealers IL to see my son in the Navy, when the air conditioner went out in my dad's 2009 Traverse. We were going to wait until we got to GL to find a dealership, but the temperature was 90 plus degrees, hot, and rain ahead, so we decided to find a dealership sooner than later. Suburban Chevrolet Cadillac was the closest dealership located on my cell phone and I must say it was the BEST dealership too because Dave Yanko was HELPFUL and AWESOME. As soon as we pulled into the garage I explained to Mr. Yanko what happened/where we were heading, and he said, "Wait, let me see what I can do." Mr. Yanko began to help me and put me at ease immediately. I appreciated his willingness to do all he could to help us make it back on the road to resume our trip. He asked a mechanic to look at the car, this was almost at the end of the work day and the mechanics were working on other cars, but he was able to make it happen for us. While waiting in the waiting room, Mr. Yanko came in and gave me an update on the car's status, the mechanic is adding freon and if there is no leak in the hose, you can be on your way, but keep an eye on it to make sure the problem is solved. If the problem reoccurs, take it to a dealership in Great Lakes and give them the paperwork that lists everything we did and they can look for another problem. Dave went above and beyond the call of duty. As we left the dealership, we (my sister/cousins) felt Dave Yanko was really our angel that day. I told my parents and others (Facebook family) about Mr. Yanko kindness that day. We also felt we would not have gotten that level of service at another dealership that day, so we appreciate Mr. Yanko's commitment to customers, the mechanic's workmanship to customers, and Suburban Dealership's professionalism to customers. I will definitely recommend Suburban Chevrolet Cadillac to others as well as Mr. Dave Yanko services to others too. Thanks for turning a bad situation into a good ending. We appreciate Mr. Dave Yanko!!! More

Leased a Chevy Cruze. They were friendly, efficient and got the deal done in a few hours. They give me upfront what the lease price was to be and there on additional hidden costs. Honest and liked working got the deal done in a few hours. They give me upfront what the lease price was to be and there on additional hidden costs. Honest and liked working with them. More

I have worked with Dave Yanko on numerous occasions and I have never had a bad experience with how he has handled our service requests. He is genuinely caring and makes sure your needs are met completely. have never had a bad experience with how he has handled our service requests. He is genuinely caring and makes sure your needs are met completely. He goes beyond your expectations of taking excellent care of me as a customer. More

This is a very efficient dealership. We accomplished everything in a very reasonable amount of time. The show was crowded but very clean. Great Job! everything in a very reasonable amount of time. The show was crowded but very clean. Great Job! More

Really liked the person I dealt with at the dealership. They went out of their way to save me trips to the dealership, which was about 50 miles from my house. Great experience. They went out of their way to save me trips to the dealership, which was about 50 miles from my house. Great experience. More

Andy is attentive and accomodating. He found a great fit for me. I recommended him to a friend and he delivered her vehicle to her doorstep, an hour+ away! for me. I recommended him to a friend and he delivered her vehicle to her doorstep, an hour+ away! More

Curtis was very helpful and attentive to our needs. Although we did not buy a car during our visit, since we were just passing through town, we would highly recommend Curtis, and would likely buy from Although we did not buy a car during our visit, since we were just passing through town, we would highly recommend Curtis, and would likely buy from him in the future. More

Bob Allen is excellent. the best service person i have ever dealt with anywhere. professional, accommodating, knowlegeable and patient. He made a bad situation very good. ever dealt with anywhere. professional, accommodating, knowlegeable and patient. He made a bad situation very good. More

Veronica was a fantastic sales person! She was so helpful, kind, patient, industrious, and had great communication skills! The sale was seemless! She will go to bat for you! We were her first sale helpful, kind, patient, industrious, and had great communication skills! The sale was seemless! She will go to bat for you! We were her first sale ever! Thanks Veronica! Jeff More

Mr. Mark Brown was a pleasure to work with. He is very knowledgeable, friendly, efficient, and patient. I will recommend him to others. He usually handles the used cars, but I am glad that he was availa knowledgeable, friendly, efficient, and patient. I will recommend him to others. He usually handles the used cars, but I am glad that he was available for my new car purchase. When I arrived, I was not sure whether I was going to make a new or used purchase. Mark provided plenty of information for both types of cars. More