Suburban Chevrolet

I purchased a new Silverado. Great experience!! I purchased my new Silverado from Suburban Chevrolet. It was the best experience I have ever had buying a new vehicle. They have the best salespeopl I purchased my new Silverado from Suburban Chevrolet. It was the best experience I have ever had buying a new vehicle. They have the best salespeople and management team I have ever worked with and their service and price was better than anyone's in the country. I did a lot of checking and I know I got the best deal I could ever get anywhere. I will be back for my next purchase. Thank you to everyone at the dealership. It's a real pleasure dealing with you guys. Tim Schryver More

Extra Mile Jack and Mark always do a very good job making sure I understand everything including setting up all the vehicle options and Iphone interfaces includi Jack and Mark always do a very good job making sure I understand everything including setting up all the vehicle options and Iphone interfaces including remote start. More

good service Brought my truck for an oil change and tire rotation, explained that i was on a time crunch. They got it done in 30 minutes! bring your vehicle here w Brought my truck for an oil change and tire rotation, explained that i was on a time crunch. They got it done in 30 minutes! bring your vehicle here with confidence. More

Professional Hardly was very diligent in finding perfect car. Also came in on his day off in order to accommodate my avalibilty. Was knowledgable and efficient in Hardly was very diligent in finding perfect car. Also came in on his day off in order to accommodate my avalibilty. Was knowledgable and efficient in closing transaction. More

Friendly Jeff was excellent. I saw the Kia Soul on line, made arrangements for a test drive and he it ready to go when I arrived. Jeff was excellent. I saw the Kia Soul on line, made arrangements for a test drive and he it ready to go when I arrived. More

Chevrolet Recall A typical recall, they called when parts were available. I made an appointment showed up an hour early and was out the door with a clean truck before A typical recall, they called when parts were available. I made an appointment showed up an hour early and was out the door with a clean truck before my appointment time. Great service!! More

Jeffry Brick was awesome! Jeffery did a great job. Friendly, honest, patiently walked us through options and did not press us to buy. We appreciated the work he did. Jeffery did a great job. Friendly, honest, patiently walked us through options and did not press us to buy. We appreciated the work he did. More

Service was a joke I have been going to this dealership for years. Your new "express service" is a joke. One hour and 30 minutes for an oil change and tire rotation was I have been going to this dealership for years. Your new "express service" is a joke. One hour and 30 minutes for an oil change and tire rotation was a complete joke. More

Diamond in the rough! Had a great time at Suburban Chevrolet! Bought a used 2010 Chevy Silverado pick-up truck that I saw on CarGurus after looking for several months. Al Had a great time at Suburban Chevrolet! Bought a used 2010 Chevy Silverado pick-up truck that I saw on CarGurus after looking for several months. Almost pulled the trigger three times prior, but I walked away from the other dealerships because of their poor customer service, lack of knowledge about their own vehicles and in one case, just an overall bad feeling in the pit of my stomach. Not the case here at Suburban Chev! Talked with Joe Wright late on a Saturday evening right before closing about the truck. He stayed after hours without complaint to answer my questions and discuss purchasing options. The used car sales manager, Chris Haeg also stayed late to support Joe with his potential sale. I returned Monday to finalize the paperwork and Mark (I think his name was Mark) was awesome. Fastest financing and document processing for a vehicle purchase I've ever seen! After finalizing the sale, Joe was right there waiting. Despite being busy with two other customers also buying vehicles, he still took the time to sit down with me in the new truck and show me all the features before I left. But....my excellent experience doesn't end there. While driving the truck home, I heard a noise in the front end and called Suburban Chev right away. This was late Monday night after hours and Chris still took the call. He said no problem, "Bring the truck back in the morning and we'll make it right." The next morning Melissa and Nick were awesome! Melissa was well informed of my situation and she was ready for me when I arrived. Nick was very professional and understanding during the test drive (even though I couldn't reproduce the problem) I thanked Melissa and Nick for their help and left the dealership for work. On the way, the issue returned but even more pronounced. I called Melissa back and she said - "No problem, just bring it back in the morning and we'll have a rental ready for you for the day - free of charge". It's rare to find folks so interested in serving the customer these days, but they sure know how to do it right at Suburban Chevrolet! More

Had a great experience Everyone was great to work with! In fact, Dave Nowacki found a mistake in the pricing of the truck I bought and called me right away the next morning Everyone was great to work with! In fact, Dave Nowacki found a mistake in the pricing of the truck I bought and called me right away the next morning. His honesty and integrity is greatly appreciated and wonderful to see a sales person so honest!!! I will definitely recommend him and your dealership and most likely will return when purchasing another vehicle. More