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Suburban Chevrolet - Service Center

Eden Prairie, MN

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1,170 Reviews

1,170 Reviews of Suburban Chevrolet - Service Center

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January 12, 2021

Setting up appointment online was quick and easy. I got a few email/ text reminders. Service was done on time and fast. Very satisfied with the experience. More

by Daryl the Dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carissa Miller
January 08, 2021

Everything went as well as it could have. Great service and communication. It was great to get updates throughout the day on the progress. Thank you! More

by Jason Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Chvala, Melissa Sauer, Tom DeMorest, Carissa Miller
January 06, 2021

Still a work in progress but super helpful in trying to figure out what is wrong with my truck. Engine light keeps coming on and everytime they've had a rental ready to go for me quickly. More

by warrinerdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
January 06, 2021

The service team did a great job working through all details! Helped meet timeline of when I needed my car completed but didn’t sacrifice safety. Thanks Austin, Craig and Ben! More

by LBR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2021

I tried to pay by check but the dealership would not accept my US passport as identification. My passport gets me through TSA, but apparently it is not good enough for Suburban for a $56 bill. More

by JHM_HOME
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
December 31, 2020

SUBURBAN CHEVROLET HAS ALWAYS DONE RIGHT BY ME! ALWAYS DO A SUPER JOB! THEY GET IT DONE, AND THEY TREAT YOU RIGHT! MY GO TO PLACE FOR SERVICE! I AM A LONG-TIME CUSTOMER! GRANT More

by GRANT G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer, Dan McClellan
December 30, 2020

Excellent service once again! You keep us safe on the roads and we thank you very much! We look forward to continued excellence! Most appreciative always. More

by MARILYNW12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
December 30, 2020

I have brought my truck here since I purchased it. I like the fact that Service folks do not push other service items. They let you know about what is needed and let you decide what you want to do. More

by NUERNBERG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2020

Good communication of the issues.All Service was Good communication of the issues. All Service was complete. All service was completed In a timely manner. All of the issues were handled with profes More

by PAULGUNDERSONV22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Melissa Sauer
December 29, 2020

I bought my 2014 Cruz from this dealer, as first and (probably) last owner. It has only been serviced by Suburban Chev and at 63,000 miles, so far, has needed minimal maintenance. I trust them 100% not More

by AnnFors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Carissa Miller