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Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Ann Arbor, MI

4.4
979 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Ann Arbor. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Ann Arbor is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 3900 Jackson Rd.., we make it very easy to get to our facility. Accessing our location from US-23 or I-94 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Jeep is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Jeep vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with ev
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3900 Jackson Rd

Ann Arbor, MI

48103

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Showing 979 reviews

June 28, 2018

Comfortable & Determined Armand was amazing. He worked hard and diligently to get the Jeep I wanted and the best fit for me financially. I would recommend him highly. More

by ZDub22388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Wresche, Adam Hill, Armand Terrell
Jul 13, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the feedback! We are so glad to hear that Armand was able to assist you in picking out the perfect Jeep. We hope to serve you again for all of your vehicle-related needs!

June 28, 2018

Easy, fast Mike was super helpful, not at all pushy. We told him what we were looking for and he helped us find it without trying to talk us into anything we did More

by AMartinuzzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the feedback! We’re glad you had a great experience with Mike! Looking forward to your next visit!

June 26, 2018

I was only at the dealership to look This is my go to dealership for maintenance (big shout out to the service crew for always giving me awesome service). I was only browsing (famous last More

by erinadgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Alfonsi, Doug Chitren, Mike Lane, Jodi Karpo
Jun 29, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Congratulations on the new vehicle. We are glad to hear that you had an outstanding experience with Doug shopping for your new vehicle. We look forward to serving you again in the future!

June 25, 2018

Worth the drive I came in to find an older new stock JK Wrangler in a manual transmission, and Suburban had a bunch. Armand was friendly and took care of me really qu More

by JE13904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armand Terrell, Louie Richards
Jun 29, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Congratulations on the new JK Wrangler. We are glad to hear that you had an outstanding experience with Louie and Armand shopping for your new vehicle. We hope to serve you again in the future!

June 25, 2018

Exceptional Service This individual was fantastic from the moment I walked into the door and when I left. He was good with both ensuring me that he was focus on my best i More

by H192945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Gomez
Jun 29, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

June 25, 2018

Late Night Buy I came to the dealership simply to take a look at a new addition they had in their stock and at the end of the night I left with a car I've desired fo More

by bigyellow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren, Louie Richards
Jun 29, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Louie and Doug! We hope to have the pleasure of serving you again in the future!

June 23, 2018

Awesome Employees This was my second purchase from Darius and it was another pleasant experience. He really works with you to get you what you want. His manager was aw More

by Julesdecker75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren, Carrie Watts, Darius Edwards
Jun 25, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Julie, we appreciate your loyalty to Suburban and Darius! We hope you enjoy your new vehicle!

June 23, 2018

Our new Jeep We came here in search of a new vehicle that fit within our budget and suited our family. Doug helped us pick out the perfect vehicle, he stayed withi More

by Russellbillr97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren
Jun 25, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the incredible feedback! We are so glad to hear that Doug was able to assist you in picking out the perfect Jeep. We hope to serve you again for all of your vehicle-related needs!

June 22, 2018

Simply the best dealership around, in every way. I can't think of a single way in which this dealership needs to improve. One week ago, I purchased a 2018 Challenger R/T and I worked with Armand. He More

by nsmishler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Alfonsi, Patrick Chantelois, Armand Terrell, Louie Richards
Jun 25, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Congratulations on the new 2018 Dodge Challenger RT. We are glad to hear that you had an outstanding experience with Armand and Patrick shopping for your new vehicle. We hope to serve you again in the future.

June 22, 2018

Suburban of Ann Arbor is the place to go! I had a great experience with Armand and the entire dealership in general!! He was able to get me the vehicle I wanted at the monthly payment I was co More

by Jeepsforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tornow, Armand Terrell, Louie Richards
Jun 25, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Congratulations on the new Jeep. We are glad to hear that you had an outstanding experience with Armand shopping for your new vehicle. We hope to serve you again in the future!

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