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Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Ann Arbor, MI

4.6
991 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Ann Arbor. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Ann Arbor is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 3900 Jackson Rd.., we make it very easy to get to our facility. Accessing our location from US-23 or I-94 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Jeep is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Jeep vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with ev
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3900 Jackson Rd

Ann Arbor, MI

48103

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Showing 991 reviews

December 08, 2017

Above and beyond! Doug made sure we were taken care of the minute we walked in the door! He went above and beyond from beginning to end. From our trade in to the sale More

by Kjhiggs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren, Adam Hill
Dec 11, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future!

December 08, 2017

Great Experience! I had the best first time buyer experience at Surburban Jeep in Ann Arbor. I was taken care of by Adam in the finance department and Doug in sales. Th More

by lycmungo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren, Adam Hill
Dec 11, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Congratulations on the new BMW. We are glad to hear that you had an outstanding experience with Adam and Doug shopping for your new vehicle. We hope to serve you again in the future!

December 07, 2017

in search of a vehicle to fit my needs Michael Gardner was my sales rep. He was helpful, nice and determined to help me find a vehicle that I wanted. I was looking for a 4x4, the first vehi More

by Darrell
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Darrell, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future!

December 07, 2017

2018 jeep cherokee trailhawk The Ann Arbor Suburban jeep dealership, Laura Huard, and other employees were extremely helpul. They helped us purchase a new safe and reliable vehicl More

by Cherokee KL family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Huard
Dec 11, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Congratulations on the new 2018 Jeep Cherokee Trailhawk. We are glad to hear that you had an outstanding experience with Laura shopping for your new vehicle. We hope to serve you again in the future!

December 07, 2017

Great Place To Buy A Car! If you're looking for either a new or used car I recommend going to see Doug! He was amazing and helped us get in and out in just a fews hours!!! More

by samantharayee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wolf, Doug Chitren, Adam Hill
Dec 11, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the positive review! We hope to see you again soon!

December 06, 2017

By chance I was surprised to see they had late night appointments (7pm, after work was no issue for them). I brought it in one day after making an appointment, More

by Jeeeeeep17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Edwards
Dec 11, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the positive review. We are glad to hear your service experience with us was nothing short of excellent. We hope to serve you again in the future!

December 01, 2017

Very satisfying vehicle purchase experience Salesman Darius Edwards was patient, courteous, upbeat and delightful. Very knowledgeable about the vehicle I purchased. And, he worked to get me a go More

by BethA2
Recommend Dealer
Yes
Employees Worked With
Darius Edwards
Dec 11, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the positive review!

November 30, 2017

Absolutely Wonderful From the minute Courtney introduced herself, she was able to make the whole process of purchasing a used car fast, easy, and friendly. Provided great More

by LBrunette91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Curlee
Jan 07, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

November 27, 2017

Top Notch Customer Service! This was our first experience with Suburban. When my husband and I arrived at the dealership we were directed to Dell. His friendly warm demeanor al More

by Susan Frierson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Delfonzo Cargle
November 25, 2017

Very good. Was in and out. Very friendly and funny. Made the wait worth it. Got what i needed and very happy with the experience. Seller made us feel very comfor More

by Lopez03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren
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