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Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor
Ann Arbor, MI
991 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Ann Arbor.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Ann Arbor is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 3900 Jackson Rd.., we make it very easy to get to our facility. Accessing our location from US-23 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Jeep is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Jeep vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with ev
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:30 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 991 reviews
October 26, 2017
Leased 2018 Jeep Compass Awesome service.. have been to several dealerships within the past few months. Got me what I wanted for the price I was looking for!! Everyone was pro Awesome service.. have been to several dealerships within the past few months. Got me what I wanted for the price I was looking for!! Everyone was professional and friendly.. More
by Sherryl
Employees Worked With
Paul Alfonsi, Brandi Kleinknecht, Jodi Karpo
October 26, 2017
Excellent experience! Beautiful facility. Very courteous and friendly staff. Darius' product knowledge and the ease with which he could discuss the the features and benefit Beautiful facility. Very courteous and friendly staff. Darius' product knowledge and the ease with which he could discuss the the features and benefits of the Jeep models we considered is a very large part of what closed the deal for me. The whole experience was excellent including working with Luke. More
by DM
Employees Worked With
Darius Edwards, Luke Taylor
October 24, 2017
Happy Customer This dealership was the only dealership that had the exact vehicle we were looking for Ryan was the one who helped us out through the whole buying pro This dealership was the only dealership that had the exact vehicle we were looking for Ryan was the one who helped us out through the whole buying process and we both think he did a fantastic job. He even had the vehicle delivered to our house that's over 100 miles away thanks again Ryan we appreciate everything you did for us. More
by Don
Employees Worked With
October 24, 2017
Great Customer Service I worked with Doug and Adam who were great in getting me a car and financed. I will be a returning customer for sure. I would also recommend this deal I worked with Doug and Adam who were great in getting me a car and financed. I will be a returning customer for sure. I would also recommend this dealership to those looking to buy a new car or truck. Thank you Dan Clark More
by Lakeguy
Employees Worked With
Doug Chitren, Adam Hill
October 23, 2017
Great service! Dell was very informative and helpful. He helped us understand what it took to buy a car and was very patient and friendly. This was our first experie Dell was very informative and helpful. He helped us understand what it took to buy a car and was very patient and friendly. This was our first experience buying a car and it was great! More
by Timjunior
Employees Worked With
Delfonzo Cargle
October 21, 2017
Great to work with! This dealership was the only dealership in 1000 miles that had exactly what I was looking for. They made it simple for me to buy out of state, from ma This dealership was the only dealership in 1000 miles that had exactly what I was looking for. They made it simple for me to buy out of state, from mailing me paperwork to fill out and having everything ready by the time I arrived. They sent a car to pick me up from the airport which was a huge plus seeing as I had never been to Michigan before. Thanks again to Doug, Adam and Ashok. I love my new Jeep renegade and honestly had a blast driving it the 730miles home! More
by Elliemarie
Employees Worked With
Doug Chitren, Adam Hill
October 17, 2017
Sold my used car Went to Suburban to sell my used car. The process was very simple, I went in with a quote and referral from KBB, Doug and Suburban appraised my car a Went to Suburban to sell my used car. The process was very simple, I went in with a quote and referral from KBB, Doug and Suburban appraised my car and made an offer that was very close to KBB. After I agreed on the price, the deal was done in less than an hour. It went smooth, easy, and quick, and I got a great price for my car all in 1 day. More
by Mike
Employees Worked With
Doug Chitren
October 16, 2017
Darius was terrific Darius was very helpful, friendly and informative. He obviously really enjoys his job and that come through in his excellent customer service. Buying Darius was very helpful, friendly and informative. He obviously really enjoys his job and that come through in his excellent customer service. Buying a car can be stressful but not with Darius. More
by SC 2018
Employees Worked With
Darius Edwards
October 11, 2017
Dougie is a hilarious pleasure My husband and I went into the dealership with the intent of looking at the Pacifica they had on the lot. Just looking. Yeah, we left with it! We w My husband and I went into the dealership with the intent of looking at the Pacifica they had on the lot. Just looking. Yeah, we left with it! We were so lucky to have run into Doug as we walked in. He worked with us to get a great trade-in on our old van and to get the monthly payment down to what we could afford. All while making us laugh. By far my most pleasant buying experience EVER! I can't recommend him highly enough! More
by Kristen Uthus
Employees Worked With
Doug Chitren
October 11, 2017
Best salesman I have ever dealt with. Doug is the best salesman that I have ever dealt with he is so down to earth and friendly. I never felt pressured in any way. I highly recommend going Doug is the best salesman that I have ever dealt with he is so down to earth and friendly. I never felt pressured in any way. I highly recommend going to this dealer and make sure you talk to Doug, he really makes it easy and comfortable to buy a car. More
by Lhall373
Employees Worked With
Doug Chitren, Adam Hill
