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Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor
Ann Arbor, MI
991 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Ann Arbor.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Ann Arbor is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 3900 Jackson Rd.., we make it very easy to get to our facility. Accessing our location from US-23 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Jeep is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Jeep vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with ev
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:30 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 991 reviews
September 06, 2017
Professional and Attentive I walked in not expecting to buy a new car, but the guys at Suburban talked *me* into it! Doug E Fresh drove a hard sell; Luke got the best interest I walked in not expecting to buy a new car, but the guys at Suburban talked *me* into it! Doug E Fresh drove a hard sell; Luke got the best interest rate around (2.74%! what!) and the rest is history. Really liked the service conscious attitude. The new 300S is a winner! More
by B.A.
Employees Worked With
Doug Chitren, Luke Taylor
September 05, 2017
Good people, Issiuses with My Contract Hey good place good people! Just some Issiuses with my contract, look it over and seen the I had items on it that I didn't receve!! (OR) if was told a Hey good place good people! Just some Issiuses with my contract, look it over and seen the I had items on it that I didn't receve!! (OR) if was told about about it I wouldn't have wanted. Wheel locks (395.00) I wouldn't have bought there wheel locks, Interior protection ( 499.00) No way! Paint protection (499.00) Not for me!! I wasn't aware of this or was ask if I would want these things for my car for that price I can buy everything for the price of the wheel locks and still have change. Other then that good place to get a car I would tell people about it just look over contract, this is my first new car so it was bitter sweet, more sweet then bitter. 👍🏽 Side note my rebates was suppose to be at lease 6000 they only put my Chrysler discount on there which was 3500 I wasn't happy about that. More
by Njones3
Employees Worked With
JP Pepple, Darius Edwards
September 05, 2017
Best customer service from Ilir! I recently bought a car from Suburban Ann Arbor and had an issue with one of my tires. I brought it to the attention of the Paul, the General Sales M I recently bought a car from Suburban Ann Arbor and had an issue with one of my tires. I brought it to the attention of the Paul, the General Sales Manager and he made sure I got my issue taken care of! Ilir was fantastic, fixing my car and making me feel like a valued customer. Ilir is fantastic at his job and really cares about his customers. More
by Stacy Cullin
Employees Worked With
Ilir Lako
September 03, 2017
I love my car I have to thank Doug for my Taurus I love my car. He was very helpful and I would definitely recommend him to future customers. I have to thank Doug for my Taurus I love my car. He was very helpful and I would definitely recommend him to future customers. More
by Fordcar89
Employees Worked With
Doug Chitren
September 03, 2017
Amazing experience! We are loving our new Durango! Thanks to Doug we had a wonderful experience. We would definitely consider the drive from Olivet to Ann Arobor for our We are loving our new Durango! Thanks to Doug we had a wonderful experience. We would definitely consider the drive from Olivet to Ann Arobor for our next car purchase. Doug is worth the drive.😉 More
by Hemi-momma
Employees Worked With
Doug Chitren, Luke Taylor
September 02, 2017
Great crew! Very helpful since day one. No complaints here! Everyone was extremely helpful and friendly! They worked with our situation and took care of us. Thank Very helpful since day one. No complaints here! Everyone was extremely helpful and friendly! They worked with our situation and took care of us. Thank you! More
by Ckc
Employees Worked With
JP Pepple, Darius Edwards, Luke Taylor, Courtney Curlee, Delfonzo Cargle
September 02, 2017
Great buying experience with helpful friendly people I have been driving Chrysler Dodge and Jeeps for over 30 years and my experiences at Suburban have been above the other dealerships. The employees ar I have been driving Chrysler Dodge and Jeeps for over 30 years and my experiences at Suburban have been above the other dealerships. The employees are always happy to help and excited to assist wherever it is possible. The purchase of my RAM was after I had been researching to purchase a Ford F150 and was having my Caliber serviced. The cost was less and the amenities in the truck exceeded the available features of the Ford. Anytime Darius did not know the answer, he knew who or how to get the answer. The truck exceeds my expectations and I really appreciate everything that Darius has done for me. I would recommend anyone that I know that is looking for a car to see Darius. More
by Juno1234567890
Employees Worked With
Darius Edwards
September 01, 2017
Last resort This was my last resort when i needed to get out of my truck and in something else, every one was super friendly and willing to help. I was doubtful i This was my last resort when i needed to get out of my truck and in something else, every one was super friendly and willing to help. I was doubtful it was going to happen but Ryan made it happen and pulled it all together in a timely manner. I would highly recommend Ryan to any one that is looking to get in a new car. He kept me updated every step of the process. Over all a great dealership and a great experience. More
by Sean Keating
Employees Worked With
September 01, 2017
Awesome place Good place great people awesome service plan on using this place many years to come tell all my family and friends to visit it for there Chrysler need Good place great people awesome service plan on using this place many years to come tell all my family and friends to visit it for there Chrysler needs More
by Dasher21
Employees Worked With
Brandi Kleinknecht
September 01, 2017
Yes sir Doug was great he worked quickly and answered every question put in front of him!! He also got me a great rate!! With low down payment!!! He was frien Doug was great he worked quickly and answered every question put in front of him!! He also got me a great rate!! With low down payment!!! He was friendly and showed interest in my needs I highly recommend Doug to anyone More
by Daveyboy76
Employees Worked With
Doug Chitren
