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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,599 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,599 reviews
February 18, 2025
Rofeal Miller! !!!! is the best hands down ! Thank you so much ! Came in with no car and left out with a car! You get with him nobody else !! !!!! is the best hands down ! Thank you so much ! Came in with no car and left out with a car! You get with him nobody else !! More
by Daviyana.keith
February 18, 2025
I am very happy with my new 2021 Chevy Equinox…Thank you so much Rofeal Miller he’s the best at what he does, I appreciate you for helping me! so much Rofeal Miller he’s the best at what he does, I appreciate you for helping me! More
by Kenyottawilliams
Employees Worked With
February 14, 2025
I had the best experience with Mr. Rofeal Miller!!! When I tell you that he can get you into whatever you’re looking for HE CAN!!!! Thank you so much! Your Awesome! Rofeal Miller!!! When I tell you that he can get you into whatever you’re looking for HE CAN!!!! Thank you so much! Your Awesome! More
by shortz1028
Employees Worked With
February 11, 2025
Rofeal did an amazing job. I will definitely be back and refer my family and friends I will definitely be back and refer my family and friends More
by Eb.solutions
Employees Worked With
February 02, 2025
I Had a Great experience Rofeal helped me out everything went very smoothly high recommend went very smoothly high recommend More
by Aviana
Employees Worked With
February 01, 2025
Rofeal Miller is the best, thanks so much. He did what needed to be done to make sure I was happy. Very personal I wish I could give 1000 stars. He did what needed to be done to make sure I was happy. Very personal I wish I could give 1000 stars. More
by Shelonda
Employees Worked With
January 28, 2025
Great experience. 25 year GM customer and I'm officially happy I made the change. 25 year GM customer and I'm officially happy I made the change. More
by dwatts
Employees Worked With
January 11, 2025
Eric Jeter was fantastic to work with on my new lease! Very communicative every step of the way, made the process easy for me during my work week, and truly went the extra mile to make sure my experience Very communicative every step of the way, made the process easy for me during my work week, and truly went the extra mile to make sure my experience was nothing short of wonderful. Thank you Eric & the Suburban CDJR Team! More
by alyssaxxjean
Employees Worked With
January 04, 2025
John was amazing. Got declined for the same car from different dealers but John made it happen. Walk in and out of there same day only took about an hour. Service was Got declined for the same car from different dealers but John made it happen. Walk in and out of there same day only took about an hour. Service was amazing will definitely go to him for more vehicles in the future. More
by Marcus Robinson
Employees Worked With
December 21, 2024
Will never buy a car from here again! !!! I purchased a brand new wagonner l in May of 2023. I’ve only had the vechile 18 months. Only 29,000 miles. Out of nowhere it fully overheated whil !!! I purchased a brand new wagonner l in May of 2023. I’ve only had the vechile 18 months. Only 29,000 miles. Out of nowhere it fully overheated while I was on the freeway. I pulled off to a gas station and tried contacting the dealer a full day. They refused to answer. My car was towed in Plymouth and brought to impound in Redford. We were given $1,000 impound bill- none of which the dealer took responsibility for. I only was able to get into contact with the dealer the next day by repeatedly calling the sales department. Service would not return any calls. I brought my car in by physically driving it myself to service. They gave me a grand Cherokee for a rental. They called 2 days later to pick up. They thought it was an error code of an update that needed done. They didn’t check oil, thermostat, radiator, or head gasket. My wife picked up and it proceeded to again overheat on the freeway, We brought it back and all we received were excuses of shotty work. We left it to once again be repaired. They said they no longer had any rental cars for us until i threw a fit. The rep did give me attitude and said there weren’t any. All they could end up giving is to use was a compass. What an insult to buy a brand new $80k vechile to be provided a compass to rent, completely unacceptable!!!! We have tried to contact the general manager here several times, were promised by employees he would call but he never has. Just fully brushed everything under the rug! Will absolutely never buy another trash Jeep product again and will never buy another car from here again! $80,000 down the drain!!!! If you want horrible service and trash quality cars buy from here!!!!!! More
by Mmargaritis0507
Employees Worked With
Unknown
