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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.6
1,592 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,592 reviews

March 01, 2016

Wow amazing service Roger Bacon is the best dealer sales person I have ever dealt with. My wife and I both have gone to Roger for our new cars from him and they will not More

by Courtland Bartlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Bacon, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for your incredible feedback! You have no idea how good it is to hear that Roger could provide you with the best experience and customer service you have ever had! We strive to make sure the customer is satisfied in every way and we are so pleased that you have been. We hope to work with you and your wife again soon!

February 29, 2016

Diane Marshall I would highly recommend Diane Marshall. I came in on a Saturday and she was eager to help me. She did everything she could so I would be comfortable More

by janet123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Janet, we always appreciate positive feedback and we are happy to hear Diane met all of your car shopping needs when you purchased your new vehicle. We look forward to servicing your vehicle and helping you out with the next one!

February 26, 2016

Great service. Great Product I would highly recommend Rick Poe. I came in on a Saturday and he was eager to help me. He did everything he could so I would be comfortable with th More

by dodge charger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Poe, Kevin Maples
Feb 29, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We always appreciate positive feedback and we are happy to hear Rick met all of your car shopping needs when you purchased your new Dodge Charger! We look forward to servicing your vehicle and helping you out with the next one!

February 24, 2016

Great service from Diane Marshall I just completed the purchase of a new Dodge Journey R/X and not only did I get a sweet deal, but Diane Marshall did a prefect job. I would highly rec More

by boo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Love
Feb 24, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We are so happy Diane was able to make your car buying experience a pleasurable one. Congratulations on the new Dodge Journey R/X and we hope to serve you again in the future!

February 19, 2016

My favorite shopping experience! I have been leasing vehicles from Elliot Caston for almost 20 years. Just recently, Andrew Abbo, also assisted me with my current lease. They are pro More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliot Caston, Andrew Abbo
Feb 19, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new lease and your experience with Andrew and Elliot met all of those goals! Enjoy your new vehicle, and we look forward to working with you again upon your return!

February 18, 2016

Very Satisfied Scott Shawbitz at Suburban Chrysler Dodge Jeep Ram of Farmington Hills was a pleasure to work with, professional, and courteous. He was kind to my fam More

by FNardelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new vehicle with Scott! We look forward to servicing your vehicle and helping you out with the next one!

February 14, 2016

Fantastic experience Scott is one of the most accommodating salesperson that I have ever worked with. He found out what our needs were for our family and was able to excee More

by Mbuatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hill
Feb 15, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for your feedback! It is great to hear that Scott went above and beyond your expectations and could give you such a pleasurable experience with us. We hope you are enjoying your new vehicle and we look forward to working with you again when your lease is up!

February 07, 2016

Shocked at the professionalism and knowledge Paul Mark and Doug Mueller were amazing to deal with. I came to Paul and asked him to find me a very specific Jeep. He worked with me for two months u More

by BrianA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Mueller, Paul Mark
Feb 08, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Brian, thank you for your great feedback and congrats on your new Jeep! We are so happy to hear that Paul and Doug could make your experience with us so positive! We want to make sure the customer is satisfied with their purchase and customer service received and it is great that you were! Enjoy your new Jeep and we look forward to working with you again!

February 05, 2016

Satisfaction ! Shortly after signing our lease we sent a review to Dealer Rater. It didn't seem to be recorded. Our salesman,Robert Lueckenhoff, drove us around th More

by Josette P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lueckenhoff
Feb 05, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Del and Josette, we always appreciate positive feedback and we are happy to hear Robert met all of your car shopping needs when you purchased your new Town and Country! We look forward to servicing your vehicle and helping you out with the next one!

February 01, 2016

Highly exceeded my expectations My sales rep Terri Young was extremely professional and very patient with me. Even after changing my mind on my vehicle order due to my error, she and More

by DanRod1718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Young, Rob Love, Teddy Salazar
Feb 03, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Congratulations on your new Chrysler 300C Platinum! It is great to hear that our team could take care of anything you needed in order to get the vehicle you wanted. Customer service is our top priority and it's great you were provided that. Enjoy your new vehicle and we look forward to working with you again!

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