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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,590 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,590 reviews
January 28, 2016
Good purchasing experience I enjoyed the chatting with Kenny overall, and he is a patient guy. The communication with Kenny was very smooth. Honestly I am a new driver so I'm gl I enjoyed the chatting with Kenny overall, and he is a patient guy. The communication with Kenny was very smooth. Honestly I am a new driver so I'm glad to make the first deal with Kenny. And I like my new car very much. Strongly recommend Kenny to those who planning to visit or purchase a car with Suburban Farmington. More
by Ericrisis
Employees Worked With
January 27, 2016
Very pleased with our sales rep Andrew Very nice and always hard at work making sure everything is perfect for his customers! Always making sure he's on top of everything and that his custo Very nice and always hard at work making sure everything is perfect for his customers! Always making sure he's on top of everything and that his customers are happy! More
by Vm
Employees Worked With
Andrew Abbo
January 27, 2016
Great Experience Rick Poe was great! He was knowledgeable, responsive, and understood exactly what I was looking for in a car. I bought a 2014 Jeep Grand Cherokee. Rick Poe was great! He was knowledgeable, responsive, and understood exactly what I was looking for in a car. I bought a 2014 Jeep Grand Cherokee. More
by cherokeeguy!
Employees Worked With
Rick Poe
January 26, 2016
Experience at Suburban was excellent. The 3 year lease on our van was up and we wanted something family friendly for about the same price. Nick Van Dike listened to what we were looking fo The 3 year lease on our van was up and we wanted something family friendly for about the same price. Nick Van Dike listened to what we were looking for and not only found exactly what we wanted but a new van better than our last. The entire experience was easy and and painless due to the great customer service at Suburban. I won't think twice about coming back for my next car. More
by Andy54
Employees Worked With
Elliot Caston, Nick Van Dike
January 26, 2016
Love my Jeep! Great service from Anton! Anton was very helpful and worked quickly with us as we needed a vehicle asap. Will definitely go back for my next vehicle Great service from Anton! Anton was very helpful and worked quickly with us as we needed a vehicle asap. Will definitely go back for my next vehicle! More
by Chris
Employees Worked With
Anton Poe
January 26, 2016
Great Experience! They went above and beyond! The lease was due on my Ram so I came in and talked to Jeff Truesdell who really took the time to listen to my wants and what I liked and didn't like The lease was due on my Ram so I came in and talked to Jeff Truesdell who really took the time to listen to my wants and what I liked and didn't like about the current Ram I had. In the end They had the truck I wanted and Jeff made it happen for me. I was very happy with the experience and would recommend Jeff to anyone. He's very personable and takes the time to listen. He really worked to get me the price I wanted. More
by JKass11
Employees Worked With
Jeff Truesdell
January 26, 2016
Great Car buying experience Jeff Parker at Suburban Ram helped us in getting the right price and the right vehicle (Ram Promaster). He was able to match the best price . Overal Jeff Parker at Suburban Ram helped us in getting the right price and the right vehicle (Ram Promaster). He was able to match the best price . Overall very satisfied with the dealership and would surely consider them for my future purchases. More
by Vik
Employees Worked With
Jeff Parker
January 24, 2016
Wonderful Experience Leasing a New Jeep Wrangler I really appreciated Dave Hamel's assistance and kindness in helping us to choose a new Jeep Wrangled. The whole experience was smooth and relatively I really appreciated Dave Hamel's assistance and kindness in helping us to choose a new Jeep Wrangled. The whole experience was smooth and relatively fast. I would recommend Suburban Chrysler Dodge Jeep Ram to anyone. More
by CarbonJM
Employees Worked With
Dave Hamel
January 22, 2016
Warm and friendly Shantal was the warm/friendly sales person that I need to help make the car buying experience bearable. She was very informative and put me into the e Shantal was the warm/friendly sales person that I need to help make the car buying experience bearable. She was very informative and put me into the exact car I wanted and kept me comfortable during the relatively short time I was there. I always dread this every three years but I enjoyed it this time. Good job! More
by LuckyDH
Employees Worked With
Shantal Overton
January 22, 2016
Love my Renegade I want to thank Roger Bacon for all his help in getting my new Renegade Jeep with the My Sky. I love my new Jeep. I even showed up a week later bec I want to thank Roger Bacon for all his help in getting my new Renegade Jeep with the My Sky. I love my new Jeep. I even showed up a week later because I forgot how to use some of the cool function and Roger was more than happy to help me. We look forward to seeing Roger again this summer for another Jeep. More
by Kelly4
Employees Worked With
