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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,592 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,592 reviews
December 20, 2015
Go see Scott Shawbitz Scott takes care of everything! I highly recommend that you see him. Courteous, knowledgeable and dependable all describe Scott. So, let him handle yo Scott takes care of everything! I highly recommend that you see him. Courteous, knowledgeable and dependable all describe Scott. So, let him handle your new car purchase! More
by Hirsheyj
December 16, 2015
Will not go back Purchased used Jeep on a Friday, Doud called me on first thing on Monday to see if took care of the instance and mailed the keys and title to my trade Purchased used Jeep on a Friday, Doud called me on first thing on Monday to see if took care of the instance and mailed the keys and title to my trade in. Never asked how I like the Jeep, only cared about what he needed. Two weeks later I am having trouble with the Jeep, try to call him and he never answers. Took it to another dealer, trans cooler needed replaced and wheel bearings. Told me he was not co-operative at first until they asked for the inspection sheet. More
by Stitch11
Employees Worked With
Doug Mueller
December 15, 2015
More than satisfied Cher Watkins was a terrific sales associate. She went out of her way to help find us our dream car. I really felt like she cared about us not just a s Cher Watkins was a terrific sales associate. She went out of her way to help find us our dream car. I really felt like she cared about us not just a sale. She was upbeat, friendly, and very professional. I would highly recommend her and this dealership. More
by leslieG99
Employees Worked With
Cher Watkins
December 14, 2015
Diane Marshall Leased Jeep Cherokee. Returned 200 without any problems. Sales experience was excellent! Diane was very knowledgeable when questioned about produc Leased Jeep Cherokee. Returned 200 without any problems. Sales experience was excellent! Diane was very knowledgeable when questioned about product. Will not hesitate to return. More
by Gloria
Employees Worked With
December 08, 2015
Best Car Sales Man EVER!! This guy right here (Mr.Roger Bacon) is the best of the best. He's honest with you & works with you. I would refer him to anyone. This guy right here (Mr.Roger Bacon) is the best of the best. He's honest with you & works with you. I would refer him to anyone. More
by Hardy23_F
Employees Worked With
December 04, 2015
Best Black Friday Ever. MY wife and I both went in on Black Friday with hopes of turning in her Grand Cherokee a little early. Not only did he get her into a new one that she MY wife and I both went in on Black Friday with hopes of turning in her Grand Cherokee a little early. Not only did he get her into a new one that she loves even more - but somehow got the deal of a lifetime on a new truck too! Roger was really knowledgeable and easy to work with and straightforward.... clearly had our best interests in mind. Thanks Roger, you can guarantee we'll be back! More
by mschaefer3
Employees Worked With
December 04, 2015
Excellent Experience My man Roger Bacon took great care of me during my first brand new car experience. He took his time during the process and remained attentive to all My man Roger Bacon took great care of me during my first brand new car experience. He took his time during the process and remained attentive to all of my questions and requests, without ever making me feel that I was being unreasonable, even during my times of indecision. Overall, it felt more like I was buying a car from a friend rather than a salesman, which was so important to me feeling as though I had gotten a fair deal throught the process. I have no problem recommending Roger Bacon and the Suburban Chrysler family to anyone seeking a fair and friendly auto purchasing experience. More
by colin Robinson
Employees Worked With
December 04, 2015
Excellent Dealership - salesperson Diane Marshall was great! She took great care of my needs and got me exactly what I needed. She took her time and found me the vehicle that fit my nee Diane Marshall was great! She took great care of my needs and got me exactly what I needed. She took her time and found me the vehicle that fit my needs. More
by John1234
Employees Worked With
December 01, 2015
Another great experience We came back to Suburban to work with Scott Shawbitz on leasing another new Chrysler 300. Just as he had done with our previous lease, Scott made our We came back to Suburban to work with Scott Shawbitz on leasing another new Chrysler 300. Just as he had done with our previous lease, Scott made our car leasing experience very easy. Scott is a true professional who goes the extra mile to lay out all of your options so you can make the best buying decision. We also need to thank Rob Love who worked with Scott to help get us a great deal! More
by SteveG
December 01, 2015
Positive vehicle purchase experience. My wife and I visited Suburban Chrysler Dodge Jeep as part of our search for a new mid-size SUV. As chance would have it we picked a recent Saturday My wife and I visited Suburban Chrysler Dodge Jeep as part of our search for a new mid-size SUV. As chance would have it we picked a recent Saturday to visit - a day where snow fall totaled 9". As it turned out it was a perfect day for test driving a Cherokee Limited. We were delighted with the support and active follow up we got from Simone Eid and the team at Suburban. And, we are very satisfied with our new Cherokee Limited. More
by Gdima
Employees Worked With
Kevin Maples, Simone Eid
