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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.6
1,571 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,571 reviews

November 06, 2015

WONDERFUL EXPERIENCE - great cars on display quick, simple, beautiful dealership, expertise personnel (NOTE: cashier impolite). Difficult to pick out a vehicle as you want to buy all - but cant. More

by fortunate one
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elliot Caston, Cher Watkins
Dec 11, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new vehicle with Cher. We look forward to servicing your vehicle and helping you out with the next one!

November 05, 2015

wonderful experience!! I went into Suburban looking to buy my very first car, and I was not disappointed. As soon as I stepped in the door, I was greeted by several people. More

by KJ028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Maples, Simone Eid
Dec 11, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thanks for the great feedback! Customer service and satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Simone! Congratulations, and enjoy your first new car! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

November 04, 2015

Awesome! I can't thank Cher enough for helping us get into a new Jeep lease! She was extremely kind and even took the time to sit in my Jeep with me to show me More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cher Watkins
Dec 14, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you leased your new Jeep! We look forward to servicing your vehicle and helping you out with the next one!

November 03, 2015

Awesome Great experience. Quick and friendly service. Very informative and helpful. Diana Marshall is the best sales rep and should be your go-to rep no matte More

by Jstanaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Maples
Dec 15, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Diana. We look forward to working with you again in the future!

November 03, 2015

Return lease customer of Chrysler Town and Country (Van) Overall it was a good experience leasing our van from Suburban Chrysler in Farmington Hills. Terri Young did a good job with the process and help to More

by jpkillin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Young
Dec 15, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for the positive feedback! It is great that Terri was able to make the car buying process smooth and quick! We hope you continue to enjoy your new van and we hope to work with you again!

November 03, 2015

Lack of Service after the Sale We purchased a Jeep Wrangler in December of 2012. The purchase is not the issue. It is the lack of support after the sale. At 12,000 miles the brak More

by jag
Customer Service
Recommend Dealer
No
Employees Worked With
Other Employees : Patty Phillips, Shawn Leline
Nov 13, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We're sorry about your initial experience, but we're glad to hear your vehicle is back on the road. Thank you for your patience in dealing with this situation. If there is anything we can do for you in the future, please don't hesitate to contact us.

November 02, 2015

Satisfied Customer This is the dealership of choice for my wife and I. What was most appreciated was Bob's (Bob Lueckenoff') presenting several options for payment lengt More

by jpajak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lueckenhoff, Teddy Salazar
Dec 15, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Bob and we look forward to serving you again in the future!

November 01, 2015

Very great nick helped me with All my needs Very fast and my car salesman nick helped me with all my car needs. I know if anything goes wrong with my car i will be able to bring it back in with More

by Keytoy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliot Caston, Nick Van Dike
Dec 15, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Nick and we look forward to serving you again in the future!

October 31, 2015

dependable and trustworthy I have bought many cars from Suburban Chrysler because of the friendly, dependable and trustworthy service of their sales person Diane Marshall. Also More

by dodge owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Elliot Caston
Dec 29, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for your feedback and continued business! We love to hear from our customers and it is great that Diane has been able to give you multiple positive experiences with us! We hope to work with you again soon!

October 30, 2015

Great employees are easy to talk to they under stand your needs it is the second vehicle i brought from Diane Marshall I would give her a 10 More

by larry franchek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Van Dike
Dec 29, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Larry, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience with Diane and we look forward to serving you again in the future!

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