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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,571 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,571 reviews
August 25, 2015
Overall excellent It was my first visit to this dealer and I was very impressed. The salespeople were very friendly and helpful. When I went in, I was just looking, h It was my first visit to this dealer and I was very impressed. The salespeople were very friendly and helpful. When I went in, I was just looking, however, I ended up buying a Jeep, and I'm glad I did? I really love it! More
by shotzie
Employees Worked With
August 25, 2015
Amazing Experience Buying our new Jeep Renegade was an amazing experience. Straight forward pricing and willingness to work with us on the trade-in made this a great da Buying our new Jeep Renegade was an amazing experience. Straight forward pricing and willingness to work with us on the trade-in made this a great day. I've never before had a dealer LOOK for ways to save us money! Thanks to the entire Suburban crew for a wonderful sale. More
by BJW
Employees Worked With
Dave Hamel, Teddy Salazar, Omar Abbo
August 24, 2015
Dave is Wonderful! Nothing but wonderful things to say about my experience at Suburban. Everything went very smooth and was stress fee. Dave was fantastic . Highly recom Nothing but wonderful things to say about my experience at Suburban. Everything went very smooth and was stress fee. Dave was fantastic . Highly recommend Dave and Suburban to all of my friends/family. More
by Kstropes
Employees Worked With
Dave Hamel
August 23, 2015
Highly competitive in quotes and follow through Visited dealership on June 13th to lease 2015ChryslerT&C. Had $25 Amazon eGiftCard promotion that Andrew promised to process. After 2 reminders havent Visited dealership on June 13th to lease 2015ChryslerT&C. Had $25 Amazon eGiftCard promotion that Andrew promised to process. After 2 reminders havent received yet. Andrew promptly contacted and issued a gift card. He did not have my address. Based on the follow up I have revised my rating. More
by samk
Employees Worked With
Andrew Abbo
August 22, 2015
sales and service I want to thank Roger Bacon Jr. for all his help finding my new Renegade Jeep with the My Sky. He went through a lot of hoops to find me the one I wa I want to thank Roger Bacon Jr. for all his help finding my new Renegade Jeep with the My Sky. He went through a lot of hoops to find me the one I wanted and I picked it up yesterday. I just love my new Jeep. Elliot was very thorough in explaining the transactions of the purchase. I found everyone there so helpful and I plan on getting our future vehicles from Suburban, More
by Jeep Girl
August 21, 2015
Diane Marshall As always, Diane did a wonderful job. She met our expectations on every part of the purhcase, price, service and commitment to quality. Thank you As always, Diane did a wonderful job. She met our expectations on every part of the purhcase, price, service and commitment to quality. Thank you More
by Pat
Employees Worked With
August 20, 2015
Thankful! My family had to move across the US on short notice and we were in the middle of our lease. Doug Mueller helped us by giving us the best price he coul My family had to move across the US on short notice and we were in the middle of our lease. Doug Mueller helped us by giving us the best price he could to help us end our lease early without being tremendously up side down for what we would owe. We went to 3 dealerships and by far he was the most professionally and easiest to work with. I would absolutely recommend this dealership and Doug Mueller! More
by Brandy
Employees Worked With
Doug Mueller
August 20, 2015
Best dealership experience! Diane Marshall treated us like family and is one of the nicest people I've met. Not once did I feel "pressured" into completing the sale. She and Da Diane Marshall treated us like family and is one of the nicest people I've met. Not once did I feel "pressured" into completing the sale. She and Dave Barash made me the happiest person alive that day. The entire staff at Suburban are great! They are professional, personable, and were all a pleasure to do business with. An overall great experience from the moment we walked in to the moment we drove out of there in our new truck. Thank you to all! More
by kristin_DodgeRam
August 20, 2015
Excellent service Our salesman was extremely helpful, and had a lot of patience with us. We were not sure on which vehicle to purchase, and Vinnie was very knowledgeab Our salesman was extremely helpful, and had a lot of patience with us. We were not sure on which vehicle to purchase, and Vinnie was very knowledgeable and accommodating. We brought our four younger children with us, and he was great with them! Thanks for the muffins, popcorn and water ?? More
by Familyof6
Employees Worked With
Vinnie Battani
August 17, 2015
I love ALL of the staff!!! This is the third vehicle I have purchased from this dealership. EVERYONE, and I do mean EVERYONE is so friendly and personable. From top to bottom, I This is the third vehicle I have purchased from this dealership. EVERYONE, and I do mean EVERYONE is so friendly and personable. From top to bottom, I have enjoyed my experience everytime. Anton Poe and Rob Love are the bomb dot com. They listen to your needs and do what they can to help. I ask ALOT of questions and Kevin Maples in Finance is very patient and understanding. Love, LOVE Suburban Chrysler Dodge Jeep Ram of Farmington Hills. More
by cookie
Employees Worked With
Rob Love, Anton Poe, Kevin Maples
