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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,576 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,576 reviews
May 20, 2015
Product Purchase Success. The sales force and manager always get me to the best product that serves my needs. They do that by listening to what I have to say and guiding me fr The sales force and manager always get me to the best product that serves my needs. They do that by listening to what I have to say and guiding me from there forward. More
by jim
May 19, 2015
I've found a home My dealer (Cher Watkins) went above & behind to make sure i was happy. I thank God for sending me here, I will NEVER go anywhere else. , My dealer (Cher Watkins) went above & behind to make sure i was happy. I thank God for sending me here, I will NEVER go anywhere else. , More
by Superman709
Employees Worked With
Cher Watkins
May 18, 2015
Relaxed sales and very accomodating Cher Watkins at SCDJR of FH was very helpful. It was a very relaxed atmosphere with no gimmicks. I didn't feel pressured to make a decision on the s Cher Watkins at SCDJR of FH was very helpful. It was a very relaxed atmosphere with no gimmicks. I didn't feel pressured to make a decision on the spot, which I appreciated. Teddy Salazar also went the extra mile for me to make sure I had a pleasant finance experience. More
by anonymousbuyer
Employees Worked With
Teddy Salazar, Cher Watkins
May 17, 2015
DIANE MARSHALL WAS VERY FRIENDLY & APPROACH WAS VERY GOOD DIANE MARSHALL VERY TALENTED LADY.SHE FOUND THE EXACT CAR I WANTED.I AM VERY HAPPY WITH MY PURCHASE.FULLY SATISFIED.THANK YOU SO MUCH DIANE DIANE MARSHALL VERY TALENTED LADY.SHE FOUND THE EXACT CAR I WANTED.I AM VERY HAPPY WITH MY PURCHASE.FULLY SATISFIED.THANK YOU SO MUCH DIANE More
by jc
May 17, 2015
Best experience ever. Salesman...sales manage...finance Had a great experience buying a new Jeep for my son. Our salesperson Wyman Stewart was great to work with. Very knowledgable, courteous, and diligent. Had a great experience buying a new Jeep for my son. Our salesperson Wyman Stewart was great to work with. Very knowledgable, courteous, and diligent. More
by ksak
Employees Worked With
Dave Barash, Wyman Stewart, Teddy Salazar
May 15, 2015
A pleasant experience. Bob was very thorough and got us the vehicle with all the features we wanted at a decent price. He also did a good job of going through the newer tec Bob was very thorough and got us the vehicle with all the features we wanted at a decent price. He also did a good job of going through the newer tech features when we picked up the vehicle. More
by eatrey
Employees Worked With
Bob Lueckenhoff
May 13, 2015
Diane Marshall was excellent Diane Marshall is #1 in my book. She got me the exact car I wanted and more! Diane Marshall is #1 in my book. She got me the exact car I wanted and more! More
by Lilfox26
Employees Worked With
May 12, 2015
outstanding service Our salesman Brad Marshall was proactive in contacting us 3 months prior to the expiration of our lease to inform us of an incentive program for early Our salesman Brad Marshall was proactive in contacting us 3 months prior to the expiration of our lease to inform us of an incentive program for early termination of our lease. Brad listened to our concerns & located a vehicle that satisfied same. This is our second lease thru Brad & we plan to use his services in the future. Regards Ron More
by ron123
Employees Worked With
Brad Marshall, Teddy Salazar
May 11, 2015
Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Sales guy: Brad Marshall. I walked in knowin what I wanted, Brad took my order. Kept me posted of the build status of my car. He took great care Sales guy: Brad Marshall. I walked in knowin what I wanted, Brad took my order. Kept me posted of the build status of my car. He took great care of me & my new car. More
by waterski1995
Employees Worked With
Brad Marshall
May 10, 2015
Unexpected satisfaction my wife and I went to the dealership to look for a used mini van maybe a 2013 or 2014 town n country. I had been talking with Doug Mueller over the ph my wife and I went to the dealership to look for a used mini van maybe a 2013 or 2014 town n country. I had been talking with Doug Mueller over the phone about what we were looking for and he suggested that we come to the dealership and look at what was there. When we arrived we were greeted by Doug quickly he was very polite and talked to us about our needs and expectations. We test drove a couple of vans but weren't sure we had found the one then Doug told us he had a 2010 town n country that we should look at . We were skeptical but decided to give it a look . The van was amazing low mileage and had everything we were looking for and the price was right for our budget we love our new used minivan and think Doug is the best. Thanks again Darin and vikki LaFave More
by Happyguyd
Employees Worked With
Doug Mueller, Teddy Salazar
