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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.6
1,599 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,599 reviews

May 22, 2015

Excellent customer service From my initial test drive with Doug Mueller to leaving the dealership with my 2014 Dodge Charger RT, every aspect in between was professional and Dou More

by Relleum44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Mueller, Teddy Salazar
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We appreciate you taking the time to provide us with your feedback on your recent visit here! Customer service & satisfaction is always a top priority for us and we are glad to hear that you had a truly enjoyable dealership experience. Congratulations on the new 2014 Dodge Charger RT, and we look forward to serving you again!

May 21, 2015

Love at first sight! Cher was amazing! She was very personable and very knowledgable. She went above and beyond to get me the car I wanted. She was able to have her driver More

by CarGal14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliot Caston, Cher Watkins
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for the wonderful feedback! We always work diligently with our customers to ensure they receive the perfect vehicle equipped with all their car shopping needs. We want our customers to leave satisfied just like yourself. We're glad you had an enjoyable dealership experience and we look forward to serving you again!

May 20, 2015

Excellent customer service Make sure to request Brad Marshall. Professional and personable and will go the extra mile to make sure you know all available options in terms of fin More

by Cagoodsell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Marshall, Gary Conley
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We are happy you had such a great experience at our dealership. We strive to make sure our customers are fully informed on all the options that are available for their new vehicle. Customer service is our number one priority and we look forward to serving you again in the future!

May 20, 2015

Product Purchase Success. The sales force and manager always get me to the best product that serves my needs. They do that by listening to what I have to say and guiding me fr More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Timmington, Brad Marshall
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thanks for the positive feedback! We are always happy to hear from satisfied customers such as yourself. We are glad that we could make your experience here an enjoyable one. We look forward to working with you again!

May 19, 2015

I've found a home My dealer (Cher Watkins) went above & behind to make sure i was happy. I thank God for sending me here, I will NEVER go anywhere else. , More

by Superman709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cher Watkins
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We are so happy we were able to make your car buying experience a pleasurable one. Congratulations on the new vehicle and we hope to serve you again in the future!

May 18, 2015

Relaxed sales and very accomodating Cher Watkins at SCDJR of FH was very helpful. It was a very relaxed atmosphere with no gimmicks. I didn't feel pressured to make a decision on the s More

by anonymousbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Salazar, Cher Watkins
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We're glad to hear you were so satisfied with your recent visit here! We strive to do everything in our power to make our customers dealership experience as enjoyable and comfortable as possible. We're pleased that we fulfilled that, and we hope to serve you again in the future!

May 17, 2015

DIANE MARSHALL WAS VERY FRIENDLY & APPROACH WAS VERY GOOD DIANE MARSHALL VERY TALENTED LADY.SHE FOUND THE EXACT CAR I WANTED.I AM VERY HAPPY WITH MY PURCHASE.FULLY SATISFIED.THANK YOU SO MUCH DIANE More

by jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Teddy Salazar
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We are so happy to hear that we found you the perfect vehicle! Customer service is a top priority here, and we hope to serve you again in the future!

May 17, 2015

Best experience ever. Salesman...sales manage...finance Had a great experience buying a new Jeep for my son. Our salesperson Wyman Stewart was great to work with. Very knowledgable, courteous, and diligent. More

by ksak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Barash, Wyman Stewart, Teddy Salazar
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Congratulations on the new Jeep! We are always happy to hear from satisfied customers such as yourself. We look forward to helping you with the next one!

May 15, 2015

A pleasant experience. Bob was very thorough and got us the vehicle with all the features we wanted at a decent price. He also did a good job of going through the newer tec More

by eatrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lueckenhoff
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thanks for the wonderful feedback! We always strive to find the perfect vehicle at a good price for all of our customers. We greatly appreciate your business and we look forward to working with you again when you are ready for the next one!

May 13, 2015

Diane Marshall was excellent Diane Marshall is #1 in my book. She got me the exact car I wanted and more! More

by Lilfox26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new vehicle. We look forward to servicing your vehicle and helping you out with the next one!

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