Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Brandon Falk We have worked with Brandon Falk for others vehicles in the past. He is very easy to work with. He listens to our requests and aims to make his cust We have worked with Brandon Falk for others vehicles in the past. He is very easy to work with. He listens to our requests and aims to make his customers satisfied so they return. We were pleased with our experience yet again and will definitely come to Brandon for all future vehicle needs. More

positive purchasing experience This was our 5th purchasing experience with this suburban dealer ( 3 buys & now our first 2 leases). Thanks to the customer skills of Scott Shawbitz t This was our 5th purchasing experience with this suburban dealer ( 3 buys & now our first 2 leases). Thanks to the customer skills of Scott Shawbitz this purchasing process has been the most satisfying of our experiences with Suburban. We also has positive feelings about our association with Dave, the sales mgr, & Gary in finance. More

Fabulous experience.. would love to work with them again! While looking for my first new car.. I had a really hard time finding a salesperson that would take me seriously. Being younger, and looking at a high While looking for my first new car.. I had a really hard time finding a salesperson that would take me seriously. Being younger, and looking at a higher-end car, I was mostly ignored and shoved out the door and given no more information or insight about the car I was interested in than when I walked in! It was horrible. I decided to try Suburban and I'm sure glad I did!! Terri Young was the best person I could've asked to work with. She was so nice and her personality is so bubbly, you can't help but smile. She never once gave me any hesitation or a "are you sure, this is an expensive feature to add on" or any of that other BS. I would recommend her and Suburban to anyone I know looking for a new vehicle. Couldn't have asked for a better experience. Thank you so much Terri! More

Integrity meets Sincerity My experience at Suburban Chrysler Jeep was a special one for many reasons. Not only did I find Terri Young to be time efficient and task oriented, sh My experience at Suburban Chrysler Jeep was a special one for many reasons. Not only did I find Terri Young to be time efficient and task oriented, she helped me select my vehicle and answered all of my questions, and I mean all of them, with a warmth and sincerity such the opposite of what I had experienced elsewhere. She even hand washed my car when the car wash was broken! And she stayed after the dealership closed to go through all of my new features on my 2015 Grand Cherokee (which I absolutely love!). In a market driven by dollar signs and numbers quotas, she was a genuine breath of fresh air! I'm recommending her to all my family and friends! More

Minivan We went in to the dealership just to look because our lease was almost up. That day, we met Scott Shawbitz. He wasn't pushy or rushing us. In fact, We went in to the dealership just to look because our lease was almost up. That day, we met Scott Shawbitz. He wasn't pushy or rushing us. In fact, he took his time to show us what we wanted to see and was very patient. He got us what we needed and wanted. Scott was so nice and helpful that we decided on a van that day! So glad we met him that day! More

A+++++ Roger was a excellent sales consultant helped me out a lot into finding the best price/features for my car. Will tell all my friends, Roger was a excellent sales consultant helped me out a lot into finding the best price/features for my car. Will tell all my friends, More

Fantastic Experience Overall After being in an accident and having my car totaled I found myself unexpectedly shopping for a new car. I wasn't even sure what I wanted or how I wou After being in an accident and having my car totaled I found myself unexpectedly shopping for a new car. I wasn't even sure what I wanted or how I would find a new car that I loved as much as the one that got totaled but I did! I love my new car and I'd recommend Roger and Suburban Chrysler to any of my friends & family. Roger was very helpful, kind, responsive (phone, email & text) and I never felt rushed, pressured or forced into anything. He really wanted to make sure I got the best bang for my buck and that I was going to be happy with my new car. More

Good experience Roger will have a great future in this business. At his age I will say some day he will be running or owning a dealership. I am not the easiest of c Roger will have a great future in this business. At his age I will say some day he will be running or owning a dealership. I am not the easiest of customers, but Roger did every thing I would expect from a member of this company. Roger......hoo raw !!!!! More

Couldn't ask for better service! From start to finish we received top notch service. We are so happy with our beautiful vehicle. Everyone was professional and very efficient making From start to finish we received top notch service. We are so happy with our beautiful vehicle. Everyone was professional and very efficient making this a very easy and pain free experience! We will be back to this dealership when needed and are recommending it to all our family and friends! More

Very professional dealer Jake at Suburban was a great salesperson to work with. He walked my wife an I through the entire purchase and did everything he could to ensure we had Jake at Suburban was a great salesperson to work with. He walked my wife an I through the entire purchase and did everything he could to ensure we had a great experience. He was not only able to give us top dollar on our trade but also secured us a great interest rate. I will be buying many more vehicles from Jake in the future. More