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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,601 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,601 reviews
June 04, 2021
Samantha was super helpful and the whole process went smoothly. Every question I had was answered and she seemed like she really knew what she was talking about. smoothly. Every question I had was answered and she seemed like she really knew what she was talking about. More
by Dm19
Employees Worked With
Samantha Byck
June 01, 2021
Samantha was very patient and helpful throughout the process and help us in getting the right truck we wanted. Suggest dealership to reduce customer wait time. process and help us in getting the right truck we wanted. Suggest dealership to reduce customer wait time. More
by SRIKANTH1088
Employees Worked With
Samantha Byck
May 31, 2021
Sam was very detailed and precise with trying to find me the best and most competitive prices, would highly recommend for any of your new or used car needs. the best and most competitive prices, would highly recommend for any of your new or used car needs. More
by ZACH23GOLDBERG
Employees Worked With
Samantha Byck
May 28, 2021
Samantha was SUCH a pleasure to work with! She went above & beyond to help me find the perfect vehicle to lease, since I had trouble narrowing it down. Her constant communication, product knowledge and authe & beyond to help me find the perfect vehicle to lease, since I had trouble narrowing it down. Her constant communication, product knowledge and authenticity is what really impressed me. SO happy I didn’t go anywhere else- if you want an amazing & effortless experience, she’s the one to see! More
by Sabrina Fregolle
Employees Worked With
Other Employees :
Elliot Caston, Brad Marshall, Tyler Derikx, Marcus Lloyd, Samantha Byck
May 27, 2021
My lease was ending, so I needed to replace my vehicle and lower my payment. Scott worked with me and found me a Grand Cherokee that was better than my current Grand Cherokee with a lower payment. He lis and lower my payment. Scott worked with me and found me a Grand Cherokee that was better than my current Grand Cherokee with a lower payment. He listened carefully to my needs, was friendly, trustworthy, and was very patient. More
by Jen
Employees Worked With
May 26, 2021
Scott was an absolute pleasure to work with. He made our car buying process simple and stress free. Very professional and provided great customer service. Ask for Scott Shawbitz. car buying process simple and stress free. Very professional and provided great customer service. Ask for Scott Shawbitz. More
by Tina B
Employees Worked With
May 26, 2021
Scott was AWFUL. He was SO short. He did not want to even give us the time of day. Was so rude and short with us. My fiancé was looking for a vehicle and he only welcomed him and totally ignored my presence. give us the time of day. Was so rude and short with us. My fiancé was looking for a vehicle and he only welcomed him and totally ignored my presence. We had a vehicle to trade in and he acted like it wasn’t worth anything, we mentioned what we found it valued at on Kelly blue book and he said they were a “private party” and totally disregarded us. He was like fine, sell it on your own. SO arrogant. My fiancé questioned the pricing and and he wasn’t willing to hear it. He told us if we change our mind we could come back and sass him again next time...WHO TALKS TO CUSTOMERS LIKE THAT? He was awful. It took everything I had to not yell at him and storm out. I would give him negative stars if I could. More
by John53
Employees Worked With
May 25, 2021
Samantha was great. A pleasure to deal with and made the process quick and easy. Everything went smooth from start to finish. Highly recommend this dealership. process quick and easy. Everything went smooth from start to finish. Highly recommend this dealership. More
by Jayrubicon
Employees Worked With
Samantha Byck
May 22, 2021
Kenny was the absolute best! We had been searching for the perfect mid size SUV for what felt like forever. Right when we pulled up he greeted us with a smile and some humor. He didn’t try to push us like the perfect mid size SUV for what felt like forever. Right when we pulled up he greeted us with a smile and some humor. He didn’t try to push us like most salesman do, he was so awesome and patient, let us drive around a number of Jeeps and gave us so much insight. Thank you so much Kenny! We will be back someday! More
by Maggie Jo
Employees Worked With
