Suburban Chrysler Dodge Jeep Ram of Farmington Hills

First Time Car Leesee/Buyer As a first time car lees, I had a ton of questions. Roger not only answered my questions, but he made sure I knew all the ins and outs of the leasing As a first time car lees, I had a ton of questions. Roger not only answered my questions, but he made sure I knew all the ins and outs of the leasing process. I felt incredibly comfortable and excited working with Roger, which took away my initial apprehension. I would recommend Roger to anyone in my family and friends , which is why I wanted to write a review for him. Not only did I get an AMAZING deal on a Jeep Compass, but I felt confident and informed while doing it. More

Great Experience Roger Bacon was my salesman when I leased my new Ram 1500 last week. Roger is an excellent salesman. He is very professional and knowledgeable. He is Roger Bacon was my salesman when I leased my new Ram 1500 last week. Roger is an excellent salesman. He is very professional and knowledgeable. He is charismatic and passionate about his work. He is up front about pricing and doesn’t play games like other salespeople. He truly works to put you in the vehicle you want at a price that is fair and that you can afford. He made sure I received all the discounts I was eligible for such as supplier, military, and returning lessee. I believe Roger is trying to gain a customer for life not just the one sale when he sells you a car. I would highly recommend him to all my family and friends. More

Experience the Difference I don't ever review things online but after the experience I had with Rodger I felt I needed to let everyone know who they need to see when they visit I don't ever review things online but after the experience I had with Rodger I felt I needed to let everyone know who they need to see when they visit Suburban of Farmington hills. He has a slogan of "experience the difference" which believe me... It's a different type of experience all together. He makes car buying stress free by being up-front with you right from the start. He's the guy that goes the extra mile to make sure you get every discount you are qualified for. He doesn't hide extra costs for you to find out about later. He explains things so they are easy to understand and he makes sure you will be happy knowing you got the best deal when you pull off that lot in your new car. I will recommend him to all of my family and friends and if you buy from him I guarantee you will too. More

Bacon is the Best! I am extremely particular in the type of car I want, but I am also extremely frugal. These two characteristics generally do not go well together when I am extremely particular in the type of car I want, but I am also extremely frugal. These two characteristics generally do not go well together when buying a car. Roger Bacon made it easy and satisfying to get what i want, plus a little extra, and not break the bank. The best part of my entire car dealership relationship with him was the communication. It was always quick and convenient to get in contact with him or receive an answer to one of my questions, whether it was in person, over the phone or texting. I felt so comfortable asking him every and any question I had without the fear of feeling like my questions were irrelevant or silly. He broke the car dealer lingo down so that I understood everything that was going on. This was great because what he promised is what I got, with no hidden surprises or fees, etc.. It was a great feeling to know I wasn’t getting swindled or tricked. Everything was upfront and honest, even if he knew it was something I didn’t want to hear! Buying a car with roger wasn’t a few hours of “get me out of here” but rather a few hours hanging out with a cool, honest, down to earth guy who got me an awesome automobile and a good deal too! More

Stress-Free Sales I worked with Roger to purchase my new Jeep - he was very knowledgeable about each vehicle, friendly, honest and worked hard to make sure I had a pos I worked with Roger to purchase my new Jeep - he was very knowledgeable about each vehicle, friendly, honest and worked hard to make sure I had a positive experience - from the test drive to helping me post-purchase. There was never any pressure or hard sales tactics used. More

Work With Greg!! Recently, I had a bad experience with a dealership in Livonia. I decided to call Suburban Farmington Hills on a whim and was directed to Greg. He set Recently, I had a bad experience with a dealership in Livonia. I decided to call Suburban Farmington Hills on a whim and was directed to Greg. He set time aside for me to come in that day to discuss lease pull-ahead options. He respected the fact that I was limited on time and worked quickly and efficiently to get me in a vehicle that afternoon! He was knowledgable and clearly set expectations based on my budget. There was never any pressure - he let me know up front what my options were and was willing to work with me to get the car of my dreams! More

Roger is THE TRUTH!!! As a single woman, it’s the norm to be on guard when faced with a transaction such as purchasing a new vehicle. My mom, sister and I ALL come to Roge As a single woman, it’s the norm to be on guard when faced with a transaction such as purchasing a new vehicle. My mom, sister and I ALL come to Roger for our new vehicle needs. Diligent, personable, patient, honest, altruistic, transparent and truthful.... are just a few words to describe Roger Bacon as a salesperson! 2 years ago, I left more than satisfied..... today, I left THRILLED! He puts your satisfaction far above “closing” a deal! Thank you again Roger!! More

Roger- the best out there! I have known Roger for years and he has helped me into my last three vehicles. He is always willing to help work within my budget and help me find exa I have known Roger for years and he has helped me into my last three vehicles. He is always willing to help work within my budget and help me find exactly what I’m looking for! Working with Roger is stress free and he is so helpful and accommodating, especially when I ask TONS of questions. Roger gives the best customer service out there! He always goes above and beyond and I cannot thank him enough. More

Second to none service The salesman I worked with Roger Bacon was incredible. It was the first stress free vehicle leasing experience I've ever had. He is willing to go abov The salesman I worked with Roger Bacon was incredible. It was the first stress free vehicle leasing experience I've ever had. He is willing to go above and beyond to make sure you leave satisfied and returning for years to come. He's a HUGE asset to this dealership. More