Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,470 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,470 reviews
December 09, 2017
Great service great employees great salesman my business I will tell my friends and family I will keep on buy cars from Suburban Chrysler happy holidays great employees great salesman my business I will tell my friends and family I will keep on buy cars from Suburban Chrysler happy holidays More
by John4134
Employees Worked With
Helpful December 08, 2017
Very through and prompt with answers Corina was very nice and cordial to discuss options on pricing to lease a Jeep Wrangler. She provided all the answers and the options I was looking in Corina was very nice and cordial to discuss options on pricing to lease a Jeep Wrangler. She provided all the answers and the options I was looking into. I would highly recommend her to anyone looking for a lease or purchase of a vehicle. More
by JDuneske
Employees Worked With
Corina Szabo
December 06, 2017
Diane very considerate, courteous and helpful Purchase of my vehicle amazing, fast and. Professional. Would recommend and use again. Diane is very knowledgeable about the vehicles she represents Purchase of my vehicle amazing, fast and. Professional. Would recommend and use again. Diane is very knowledgeable about the vehicles she represents. Better salesperson I could not have asked for. More
by Pat vanwaskul
December 04, 2017
Quick and Easy I am a very busy person and could not afford to be a 30 different dealerships for hours on end. Scott made it very easy one me. He notified me wheneve I am a very busy person and could not afford to be a 30 different dealerships for hours on end. Scott made it very easy one me. He notified me whenever he came across a car in my price range and requirements. Then, he made up as much paperwork as possible for me to just come in and sign. I was on the road in about 20 minutes! I now have a cool new Dodge Challenger! Thanks, Scott! More
by LMarino2017
Employees Worked With
November 27, 2017
Absolutely amazing. My saleswoman was absolutely amazing and made my car purchasing experience so easy. I’ll definitely be coming back for my husbands car. Thank you! My saleswoman was absolutely amazing and made my car purchasing experience so easy. I’ll definitely be coming back for my husbands car. Thank you! More
by CLin
Employees Worked With
Elliot Caston, Teddy Salazar, Keely Rodrigues, Corina Szabo
November 23, 2017
Corina Szabo: Grace, Intelligence and Energy I have never met a more professional, sincere or kind salesperson in my life. She had no salesy tactics. Instead she was all answers, hard work, foll I have never met a more professional, sincere or kind salesperson in my life. She had no salesy tactics. Instead she was all answers, hard work, follow up and follow through. She felt like family. I highly recommend and vouch for her. I will be back for another car soon. Nice job, Corina and nice job Suburban...good catch. Thank you! More
by Jeff@theyogalab.com
Employees Worked With
Mike Hernandez, Corina Szabo
November 20, 2017
Low pressure, high quality car buying experience I cannot express enough how wonderful the car-buying process was at Suburban Chrysler, and I owe it all to Doug Mueller, my salesman, and Brad Marshal I cannot express enough how wonderful the car-buying process was at Suburban Chrysler, and I owe it all to Doug Mueller, my salesman, and Brad Marshall in the Finance Department. I came to Doug in a pretty desperate condition - my car had fallen apart, and I had no other means of transportation. Doug was very up-front and honest with me, and he even recommended that I wait to buy a new vehicle and work with my insurance company first, even though that meant I would be much less likely to buy a car from Suburban if I waited. I left that day and visited a few other dealerships and called my insurance company. My insurance process was about a month long and an absolute nightmare, but Doug was right - it was definitely the route I needed to go. Despite being interested in cars at multiple dealerships, I came back to Suburban solely because I wanted to work with Doug. He was trustworthy, professional, courteous, and diligent without being overbearing. He followed up with me every week or so via text and was with me through every step of the insurance process and car-buying process. I am so grateful that I had the opportunity to work with Doug, and I sincerely hope he's still at Suburban when I purchase my next vehicle. He provides a standard of service to which all car dealers should aspire, and as a buyer in a vulnerable position, I could not be more appreciative of the support and guidance I received from both Doug and Brad. I strongly, strongly recommend visiting Doug Mueller at Suburban. More
by wank1hb
November 19, 2017
Superior service and professionalism. Brian maintains not only confident expertise as a sales associate, but more importantly an empathic sense of caring at the human level. He is both gif Brian maintains not only confident expertise as a sales associate, but more importantly an empathic sense of caring at the human level. He is both gifted and talented in his ability to relate to the customer in addition to acquiring the information and answers to assist with the process of completing the necessary transaction. I remain grateful for his dedication to help and service, this being the second transaction he has assisted me with. More
by Don777
Employees Worked With
Other Employees :
Also impressed with the associate who handled the financial/signing adventure. Professional and kind.
November 14, 2017
Best experience This was the best experience I have ever had buying a car. Everyone at the dealership was knowledgeable and helpful! I would purchase a new car here a This was the best experience I have ever had buying a car. Everyone at the dealership was knowledgeable and helpful! I would purchase a new car here again. There are many dealerships out there but this one is far superior. More
by Sandyla17
Employees Worked With
Elliot Caston, Tara Henderson, Corina Szabo
November 10, 2017
WARNING: DO NOT TAKE YOUR RAM CUMMINS DIESEL TO THIS DEALER Don't take your Cummins Diesel Truck to this dealer! They say they are Diesel specialists but they are not capable of doing anything beyond a simple Don't take your Cummins Diesel Truck to this dealer! They say they are Diesel specialists but they are not capable of doing anything beyond a simple oil change. My 2014 Ram Cummins was intermitently loosing power on acceleration. Was very dangerous at times. I suspected the emissions system. They managed to 'blow that off' and stated there was nothing they could do. THEN, just found out there was an open recall that had been issued 6 months before (just bought truck so was not aware of it) . The SCR emissions module needs to be replaced and the malfunction can cause loose of or sluggish acceleration!!! Wow! They did not even know about it nor did they even check if my truck had any open recalls. Recently found Szotts is certified on heavy duty diesel and they have a commercial service center so are very experienced with working on the larger diesels. They are very familiar with this T05 extensive recall and had all the details regarding the nature of failure modes. Do Not go to Suburban for your heavy duty Ram Cummins Service!!!! PS - Cummins service center also provide service to the public. More
by DaisyBlue
Employees Worked With
Brad Service -
