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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.6
1,582 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,582 reviews

June 10, 2018

Always come back I’ve leased my past 4 cars from Scott. He listens to what I want in my new car. Does great follow up. Makes leasing a car easy. More

by AnnMikols
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2018

Good experience This was my first car purchase, and I found Dennis to be very helpful during this process. He was very accommodating and made the experience go smooth More

by Carbuypword1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Crimboli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Salazar
June 06, 2018

Awesome salesman! I had an excellent time buying my new truck at this dealership. The salesman I worked with did everything excellent and I signed and drove away in les More

by BatesEric2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2018

Good experience Scott is a great salesman. He listens to your questions, is very informed about the cars/trucks he sells. He is a honest, no-non sense straight forw More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2018

Sales review Loren was very friendly, honest & accommodating. Sales department was clean & felt organized. People were friendly. Durango is awesome! Restrooms More

by Blackbeauty2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Marshall, Loren Zeidman
May 28, 2018

not sure well there is not much to say about the dealership when you really have not been there really to talk to the sale person about the car you like. More

by papa4721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Crimboli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We are sorry to hear about your recent experience with us. If you would like to speak further, we would like to try and rectify the situation. Please contact our General Sales Manager, John Timmington, at 248-476-7900 or jtimmington@suburbancollection.com, at your earliest convenience.

May 26, 2018

Great sales team I came in to lease a vehicle and I arrived around 5:45pm thinking that the dealership closed at 7 instead of 6pm but nonetheless the sales rep Scott w More

by Garyskim85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018

Above and beyond It used to be that when we decided to start shopping for a new vehicle, a certain feeling of dread overcame us...the pressure, the wait, the failed pr More

by fshrmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bush bears mentioning as well...he is a friendly, knowledgeable service advisor who makes routine maintenance visits an enjoyable experience! , Teddy Salazar, Patty Phillips
May 23, 2018

Very nice sale person and a nice experience there I thought it was a nice place to do business with. I would tell friend and family about how nice I was treated there at the dealership More

by papa4721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Crimboli
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018

Great Car Buying Experience Scott Shawbitz made the car buying experience a breeze. Very knowledgeable and worked hard to make it very smooth for me as a new car buyer. More

by Grimbo
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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