
Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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New car purchase Loren helped us out with purchasing a new Jeep for our daughter. We have. Worked with Loren for several years and would recommend him to anyone. Thank Loren helped us out with purchasing a new Jeep for our daughter. We have. Worked with Loren for several years and would recommend him to anyone. Thank you Loren More
Simply phenomenal He made everything look simple and done a phenomenal job. Though he's boss's cameo of 5 min's was enough to cancel the deal. If you are in a business, He made everything look simple and done a phenomenal job. Though he's boss's cameo of 5 min's was enough to cancel the deal. If you are in a business, you should know how to deal with customers and respect your employees and make them feel special in front of anybody. Other than that Dennis's gem of a person and I'd highly recommend him. More
Not impressed Experienced very poor customer service. Sales rep I worked with seemed too busy to be helping me or to provide any information without having to ask Experienced very poor customer service. Sales rep I worked with seemed too busy to be helping me or to provide any information without having to ask numerous time. The entire process of acquiring a dealer trade vehicle was drawn out longer than it should have been. Upon being told vehicle was ready for pickup, waited for close to an hour before being handed the keys to check it out. Vehicle was not prepped - not washed, interior was dirty, and some of the marks on the door panels trim were suspicious of being unable to be removed. More
Great Customer Service My experience was quick, and done with no pressure / hassle. I was greeted each time I entered and was provided assists immediately. *I also love my n My experience was quick, and done with no pressure / hassle. I was greeted each time I entered and was provided assists immediately. *I also love my new SUV* More
Extremely sincere, patient, helpful, and informative. I was very thankful for the trusting, patient, and professionalism of Loren. We had very little time to purchase a vehicle that complied to our budget I was very thankful for the trusting, patient, and professionalism of Loren. We had very little time to purchase a vehicle that complied to our budget, and had established excellent rapport via phone. He truly wanted me to purchase the safest, most reliable vehicle at a honest price. We had driven the new Compass and Cherokee. As a young professional purchasing my first vehicle, he helped me find a high quality vehicle in my price range that was reliable, low mileage, and had all of the amenities I desired. I cannot be more happy with my experience, and would highly recommend him, and the friendly staff when purchasing a vehicle! Thank you! More

Recommend this dealership to anyone the staff are phenomenal Anton Poe, one of the best sales representatives hands down. Did everything in his power to get me approved, astonishing job love my new vehicle. Anton Poe, one of the best sales representatives hands down. Did everything in his power to get me approved, astonishing job love my new vehicle. More
Thank you --After some time and confusion, my funds were returned - thank you. I would have liked more transparency in the pricing/deposit/down payment proces --After some time and confusion, my funds were returned - thank you. I would have liked more transparency in the pricing/deposit/down payment process. It was not clear. More
Excellent Corina was so beyond helpful. She was working with me some time last year through beginning of this year, I ended up going to another dealership that Corina was so beyond helpful. She was working with me some time last year through beginning of this year, I ended up going to another dealership that my sister got her car from. But I had to point out that Corina did an amazing job and her customer service is nothing short of excellence. She is an asset to your team and I would like to thank her for her time and patience with me. If I know of anyone who needs vehicle assistance I will be referring them to her. Thanks a lot! More
Friendy & Fast Service Great car leasing experience! Friendly, knowledgeable, and fast service. I got the exact car I wanted with a great deal. I will be returning to Subu Great car leasing experience! Friendly, knowledgeable, and fast service. I got the exact car I wanted with a great deal. I will be returning to Suburban for all my future car needs, and referring family and friends as well. More
Very Helpful Spoke with Tim and told him what I was looking for. He was very friendly and patient with my questions and concerns and was easy to talk to. No pre Spoke with Tim and told him what I was looking for. He was very friendly and patient with my questions and concerns and was easy to talk to. No pressures to make a purchase, but I did and I would highly recommend Tim to anyone who is looking to purchase a new or used vehicle. Great job! More