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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.6
1,582 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,582 reviews

March 26, 2018

New car purchase Loren helped us out with purchasing a new Jeep for our daughter. We have. Worked with Loren for several years and would recommend him to anyone. Thank More

by MaryK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Zeidman
March 24, 2018

Simply phenomenal He made everything look simple and done a phenomenal job. Though he's boss's cameo of 5 min's was enough to cancel the deal. If you are in a business, More

by $uhanur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Crimboli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi there! Thank you so much for your positive comments about Suburban Chrysler Dodge Jeep Ram of Farmington Hills! Congrats on your new vehicle and happy driving!

March 21, 2018

Not impressed Experienced very poor customer service. Sales rep I worked with seemed too busy to be helping me or to provide any information without having to ask More

by dtb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Parker
May 08, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for bringing these issues to our attention. We will be reviewing our internal process to eliminate issue like this in the future.

March 21, 2018

Great Customer Service My experience was quick, and done with no pressure / hassle. I was greeted each time I entered and was provided assists immediately. *I also love my n More

by xeniaki01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Poe
Mar 23, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Congratulations on you new SUV! We thank you for taking the time to share your most recent experience with us.

March 19, 2018

Extremely sincere, patient, helpful, and informative. I was very thankful for the trusting, patient, and professionalism of Loren. We had very little time to purchase a vehicle that complied to our budget More

by OLIVS432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Zeidman
March 16, 2018

Recommend this dealership to anyone the staff are phenomenal Anton Poe, one of the best sales representatives hands down. Did everything in his power to get me approved, astonishing job love my new vehicle. More

by Kennethb1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Hernandez , Anton Poe, Diana Pizana
Mar 19, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Kenneth, congratulations on your new vehicle! We are so happy that Anton was such an asset to you and that your experience was seamless!

March 14, 2018

Thank you --After some time and confusion, my funds were returned - thank you. I would have liked more transparency in the pricing/deposit/down payment proces More

by BelleJeepA2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Love
Mar 19, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We have made our Retail Operations Manager - John Timmington aware of the situation. Please contact him directly at (248) 427-7710 or by email - jtimmington@suburbancollection.com

March 12, 2018

Excellent Corina was so beyond helpful. She was working with me some time last year through beginning of this year, I ended up going to another dealership that More

by Raquel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corina Szabo
Mar 14, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

March 12, 2018

Friendy & Fast Service Great car leasing experience! Friendly, knowledgeable, and fast service. I got the exact car I wanted with a great deal. I will be returning to Subu More

by kbak6540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ferenc
Mar 14, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for taking the time to share your most recent experience with SuburbanChrysler Dodge Jeep Ram of Farmington Hills and with Tim. We are so elated that you had such a great experience with our team. We thank you again for the recommendation and sharing your experience with us.

March 12, 2018

Very Helpful Spoke with Tim and told him what I was looking for. He was very friendly and patient with my questions and concerns and was easy to talk to. No pre More

by Rosanne Romero
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ferenc
Mar 14, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Rosanne, thank you so much for your positive comments about Suburban Chrysler Dodge Jeep Ram of Farmington Hills! We are glad to hear that Tim was such an asset to you during the car buying process. Thank you for the recommendation and again for taking the time to share your most recent experience with us.

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