Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,643 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,643 reviews
August 19, 2025
I purchased my 2016 Jeep Compass in April. I brought my vehicle to this dealership on Tuesday August 12th for it's first maintenance (Oil Change, Tire Rotation, etc.). The service representati I brought my vehicle to this dealership on Tuesday August 12th for it's first maintenance (Oil Change, Tire Rotation, etc.). The service representative Markel Powell was very accommodating and professional. He escorted me to the customer waiting area where I sat down/relaxed, had a cup of coffee, and watched a little TV! Mr. Powell returned later (not very long), to inform me that my vehicle had been serviced and was ready. To my surprise, Mr. Powell had my vehicle washed too! More
by JD's Jeep
Employees Worked With
August 11, 2025
Jarod Bell was an excellent salesman. He went above and beyond in providing all the information needed for our purchase. He went above and beyond in providing all the information needed for our purchase. More
by mbiehl
Employees Worked With
July 06, 2025
Stolen vehicle on your watch . Dodge Durango RT 2016 / December 2024 before Christmas . Service advisor on vehicle . Dodge Durango RT 2016 / December 2024 before Christmas . Service advisor on vehicle . More
by Mme2014
June 30, 2025
Convenient with great availability. Helpful staff and I had a quick turnaround on my oil change. Helpful staff and I had a quick turnaround on my oil change. More
by Kaves
Employees Worked With
June 26, 2025
Amazing sales rep, always willing to listen and take his time with each and every customer! time with each and every customer! More
by Cam
June 25, 2025
MADE CERTAIN I DID NOT WALK BACK TO MY SHOP RIGHT UP THE ROAD BECAUSE OF NO SIDEWALKS... VERY KIND, PROFESSIONAL :) ROAD BECAUSE OF NO SIDEWALKS... VERY KIND, PROFESSIONAL :) More
by kfender
Employees Worked With
June 14, 2025
Josh was professional and kind. Would continue to have him as a sales representative in the future. Would continue to have him as a sales representative in the future. More
by doonaloon
Employees Worked With
April 30, 2025
Max is always great! Works fast to help us get the vehicle we want and able to help us get it at our desired price. Great communication, efficient, and great to work with Works fast to help us get the vehicle we want and able to help us get it at our desired price. Great communication, efficient, and great to work with. More
by mikiedpoliskie
Employees Worked With
April 27, 2025
I can’t express my gratitude towards Kyle for locating the Jeep that we were looking for this week. His customer service along with his knowledge of the vehicles is top-notch.. along with the communicatio the Jeep that we were looking for this week. His customer service along with his knowledge of the vehicles is top-notch.. along with the communication that Kyle provided was the best that I’ve dealt with when buying a vehicle. More
by ghisala20
Employees Worked With
April 23, 2025
I had an incredible experience at Suburban Collection Jeep thanks to Kyle Huber. From the moment I walked in, Kyle made the car-buying process smooth, stress-free, and even enjoyable. He was professional Jeep thanks to Kyle Huber. From the moment I walked in, Kyle made the car-buying process smooth, stress-free, and even enjoyable. He was professional, knowledgeable, and communicative every step of the way. Kyle went above and beyond to make sure all the details were handled with care, and I truly felt like he had my best interest in mind throughout the entire process. It’s clear he genuinely cares about his customers and takes pride in delivering top-notch service. If you’re in the market for a vehicle, I can’t recommend Kyle Huber enough. He’s a standout in the industry and made what can be an overwhelming experience feel effortless. Suburban Collection Jeep is lucky to have him on their team! More
by gstager3
Employees Worked With
