Suburban Chrysler Dodge Jeep Ram of Troy

Awesome experience I had no second thoughts in visiting Suburban after my earlier positive experience with Suburban Nissan. I was lucky to get Rick Larue, who is an amaz I had no second thoughts in visiting Suburban after my earlier positive experience with Suburban Nissan. I was lucky to get Rick Larue, who is an amazing human being. He was kind, courteous, reasonable, understanding and above all, friendly. Overall, my experience with Suburban and Rick Larue was awesome. I got my Cherry overland and I would recommend Suburban & Rick to anyone who is seriously into buying a car or Jeep :-) More

Great work Thank you for taking care of my family. The entire team at the dealership were great to work with and we highly recommend the team. Thank you for taking care of my family. The entire team at the dealership were great to work with and we highly recommend the team. More

DISHONEST DEALERSHIP I purchased a used Ram 1500 back in April 2014. I sale rep was Bill Brys. Mr. Brys was very helpful. I came to see the vehicle I saw online but was to I purchased a used Ram 1500 back in April 2014. I sale rep was Bill Brys. Mr. Brys was very helpful. I came to see the vehicle I saw online but was told the vehicle did not past their used truck inspection. The other vehicles for sale were out of my price range. So I was ready to leave when Rob Radzwin the manager and Mr. Brys told me we will pull up the vehicle you came for but it needs about 2,000 in a radiator and front end axle seal work. They were willing to do the repairs if they have a buyer for the vehicle. I said I was very interest in buying the truck after the test drive. I asked if this would change the price and they told me it would not. Once all the repair work was done is came to a total of $841.75. After about a month, I saw under the truck something was leaking by the front end. I finally have a chance to take the vehicle in to see what was leaking a week ago. I was told the front axle disconnect was leaking and the repair was going to cost 1,200.00 to repair. I can’t believe when fixing the one axle seal the tech did not see the axle disconnect was leaking. I just want to know the truth why the other leak was not repaired because our deal included the repairs. After the first email. I knew I was not going to get any customer services and I know now the truth that Suburban Chrysler Dodge Jeep Ram of Troy is a dishonest dealership. Even, After the 8 hours at the dealership, I finally was done and had a simple request to have my name only on the title to the finance manager. He said no problem. Guess what that was not even done correctly. So Disappointed.... More

Excellent Great service overall! I would recommend the dealership and Jacki to friends and family. Everyone was top notch in dealing with my needs and my experi Great service overall! I would recommend the dealership and Jacki to friends and family. Everyone was top notch in dealing with my needs and my experience worked out for the best. More

No Pressure Jerry Leruth was so great to work with! All Jerry cared about was how happy I was. He worked with me to get my payment within my budget. I'll be ba Jerry Leruth was so great to work with! All Jerry cared about was how happy I was. He worked with me to get my payment within my budget. I'll be back to do business again. It was truly a no pressure experience. More

Chris Martin / Suburban Chrysler of Troy / Great Combo! My car got caught in flood of August 11, 2014. Car totaled. I needed a "used" car within my financial guidelines. I went to Suburban Chrysler and met My car got caught in flood of August 11, 2014. Car totaled. I needed a "used" car within my financial guidelines. I went to Suburban Chrysler and met Chris Martin. He went ABOVE and BEYOND to get me what I wanted. The car is beautiful, it has everything I wanted and the price was RIGHT. I strongly recommend this dealership AND Chris Martin. Good job! More

WORKING WITH THE BEST HIRE 10 TRACY ALTERS AND YOUR DEALERSHIP WILL RUN LIKE A TOP. SHE WORKS EVERY DETAIL TILL ITS RIGHT AND COMPLETE NO MATTER WHAT IT TAKES. THANK YOU HIRE 10 TRACY ALTERS AND YOUR DEALERSHIP WILL RUN LIKE A TOP. SHE WORKS EVERY DETAIL TILL ITS RIGHT AND COMPLETE NO MATTER WHAT IT TAKES. THANK YOU More

Excellent service! Our experience with Jim Levandusky at Suburban was excellent. He tended to our every need and was able to find the vehicle we wanted for a price we w Our experience with Jim Levandusky at Suburban was excellent. He tended to our every need and was able to find the vehicle we wanted for a price we were happy with. Kristin & Mark More

She made the whole experiance easy Jacki was great, they didn't have the exact truck I wanted on the lot, so they went out and traded with another dealership and got the one I wanted. T Jacki was great, they didn't have the exact truck I wanted on the lot, so they went out and traded with another dealership and got the one I wanted. Thanks again Jacki!!! More

No nonsense, great results. My experience with Jacki was great. She is no nonsense, uses no silly sales tactics, and has great hustle. She is knowledgeable, efficient, and paid a My experience with Jacki was great. She is no nonsense, uses no silly sales tactics, and has great hustle. She is knowledgeable, efficient, and paid attention to what I wanted. Perfect. More