Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very good at her job and knowledgeable of product. Very polite and will be back in 3 years for next vehicle and will look up Kristine if she is still there polite and will be back in 3 years for next vehicle and will look up Kristine if she is still there More
Brandon Stiltner is a very helpful person and he extended his kind courtesy each time me and my girlfriend visited him. He was never reluctant to reach out to us even when we were a bit choosy and made sever his kind courtesy each time me and my girlfriend visited him. He was never reluctant to reach out to us even when we were a bit choosy and made several rounds to his dealership. His patience and knowledge about the product impressed us greatly and eventually we bought our dream car. He was both professional as well as friendly in his behavior. We would recommend him and your dealship to friends and family. I have seen very few sales guys who remember you and give you a call to find out if everything is alright after months of purchase and Brandon was one among those few guys who values his customers. Overall, great product! great dealership! and great sales-person!. Keep it up. Sushant More Michigan. More
From the handshake to the delivery Jeff was professional, efficient, and fair. I love my new Grand Cherokee. As long as Chrysler keeps making great and affordable cars, Jeff & Suburban will have my business. efficient, and fair. I love my new Grand Cherokee. As long as Chrysler keeps making great and affordable cars, Jeff & Suburban will have my business. More
We worked with Bill Messina on our new Jeep Wrangler. He was very professional, and friendly. Bill is very knowledgeable on the products he has to offer. he took us through every step of the process with co was very professional, and friendly. Bill is very knowledgeable on the products he has to offer. he took us through every step of the process with confidence. Iam certain he has explained the electronics of a new vehicle to about a thousand people...lol. Although I think we will be driving this Jeep for a long time, we would deffinately come back to Bill if we need anything in the future. More
My experience at Suburban was amazing. Jeff Timmington was extremely helpful & very knowledgeable throughout the entire process. John Gerrard explained the whole financing process, which went exactly as was extremely helpful & very knowledgeable throughout the entire process. John Gerrard explained the whole financing process, which went exactly as he said without any unknown changes. On top of that on Thursday night, there was pizza! Thanks Suburban. I will be sure to send anyone that I know who is looking for a new/used vehicle to Suburban. More
Rick LaRue was helpful.friendly and efficient. He performed in a very professional manner and matched us up with exactly what we were looking for, both in price and amenities. We would recommend him performed in a very professional manner and matched us up with exactly what we were looking for, both in price and amenities. We would recommend him and your dealship to friends and family. We left with thorough understanding of the automobile that we purchased and the information we needed concerning your service department. It was a great experience! More
had a a good sales person who took care of me and worked hard to get me in the car i truly wanted thanks again kristen. hard to get me in the car i truly wanted thanks again kristen. More
I found a car online and ran over to Suburban to check it out. When I arrived I couldn't belive how big the dealership was and how many vehicles were on the lot. I was in the market for a used vehicle and Jo out. When I arrived I couldn't belive how big the dealership was and how many vehicles were on the lot. I was in the market for a used vehicle and John Matoin was my salesman. He was so great! He spent so much time with us making sure we found the right vehicle. When we found the car we wanted it was at one of their other dealerships. He took it upon himself to drive over and pick it up for us. He made sure everything was absolutly perfect. Then when he turned us over to Brandon Stiltner in finance he took great care of us as well. Both of them were first class. We will be sending everyone to John Matoin at Suburban. Thanks ! More
Bill Messina is the primary reason that I was extremely satisfied with the purchase of my new 2012 Durango, and he will continue to be our reason for coming back to the Suburban Collection of Troy for futu satisfied with the purchase of my new 2012 Durango, and he will continue to be our reason for coming back to the Suburban Collection of Troy for future purchases. Bill was truthful and forthcoming on the available vehicle options within our desired price range, and never promoted an aggressive or brutish style that some dealerships have employed in my previous experiences. Bill's style of being always available to answer our questions or concerns, while not being overbearing, made this new car purchase the easiest and most enjoyable we have experienced to date. Additionally, I plan to purchase my future vehicles from Bill, as well as recommend him and this dealership to our acquaintances going forward. More
Mike is extremely knowledgabel about the vehicles and seems genuinely concerned about providing great customer service. Our experience was a very positive one and it seems as if there is a real team effo seems genuinely concerned about providing great customer service. Our experience was a very positive one and it seems as if there is a real team effort in the dealership to take care of customers. More