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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,559 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,559 reviews
August 01, 2011
With a fast approaching end of term lease on our Mazda 6 we decided to look at Chrysler again. My husband's ad agency does advertising for Chrysler and since his company no longer handles Mazda it was time we decided to look at Chrysler again. My husband's ad agency does advertising for Chrysler and since his company no longer handles Mazda it was time to buy American! From the minute we walked into the showroom we were treated with professionalism & kindness. However, we did not plan to buy 2 vehicles but after talking with Phil it made sense to purchase new! The two vehicle purchase made things a little more interesting and being that it was a Saturday and end of month needless to say the place got crazier as the day went on! The staff was very apologetic over our long wait on getting all the paperwork done and approved. Now, all we are missing is our second key fob for the Charger! Minor issue since Phil says if it can't be located at dealership a new one will be made. Our college daughter is very happy with her 200 and my husband loves his Charger w/Hemi. More
by Lynne0311
Employees Worked With
Phill Black
Helpful July 31, 2011
Every person we spoke to was very friendly. Our salesman was excellent, other than his extensive knowledge about the car, we was there to build a relationship and not just to get a sale done. My overall exp was excellent, other than his extensive knowledge about the car, we was there to build a relationship and not just to get a sale done. My overall experience was great, i have to say its one of the best i have had with a dealer. More
by basseln
Employees Worked With
Dana Taylor , Dane Taylor
July 29, 2011
Everything about our experience was positive from the first moment we walked in the door. Dane Taylor was thorough and knowledgeable and friendly. We purchased a Dodge Journey RT. Dane was fantastic. He first moment we walked in the door. Dane Taylor was thorough and knowledgeable and friendly. We purchased a Dodge Journey RT. Dane was fantastic. He knew his product inside and out! More
by gingerdery
Employees Worked With
Dane Taylor, Dane Taylor
July 28, 2011
I recently bought a new 2011 Jeep Grand Cherokee and Dane Taylor was the BEST. He went over every aspect of the purchase with me carefully to insure that I was totally satisfied. The Dealership , the staff a Taylor was the BEST. He went over every aspect of the purchase with me carefully to insure that I was totally satisfied. The Dealership , the staff and Dane were all super and I love the vehicle. A BIG Thanks to Dane, Rob, Ben and everyone who assisted in the process. You truly have a great team at Suburban Chrusler Jeep Dodge! Thanks again, Dennis Dresser Rochester Hills,Michigan More
by ddresser.gan
Employees Worked With
Dane Taylor, Dane Taylor
July 13, 2011
From the moment I looked on the internet and left my name and email it took them less then 5 minutes to respond. Walking in the door being greeted and finding someone to assist me. Ralph, taking the time t and email it took them less then 5 minutes to respond. Walking in the door being greeted and finding someone to assist me. Ralph, taking the time to explain any question or concern I might have, to Robert taking me through the finance program. I was treated with respect, kindness, thoughtfullness and I believe care and honesty. It made a process I hate going through every 3 or so years very easy and actually enjoyable. More
by busslerkj
Employees Worked With
robert talbet (very nice) and AWESOME RALPH GREARY, Ralph Geary
July 07, 2011
Excellent salesman and finance person--very knowledgeable. Clean friendly facility and employees were all very nice. Nice waiting area, snack food was also very enjoyable. thanks!! knowledgeable. Clean friendly facility and employees were all very nice. Nice waiting area, snack food was also very enjoyable. thanks!! More
by admiralellen
Employees Worked With
John R. Sabourin & Another Salesperson (misplaced card) Mr. LaRue , Rick Larue
July 04, 2011
Our sales person, Joe, was knowledgeable, friendly and helpful. I was terminating a lease from another company and Joe made this transition extremely smooth and worry-free. This has probably been my mos helpful. I was terminating a lease from another company and Joe made this transition extremely smooth and worry-free. This has probably been my most positive experience at a car dealership in Michigan. More
by hrandall1970
July 03, 2011
We had the best experiance with this dealership. They were all extremly attentive and answered all our quiestions. We felt no presure to buy anything we didn't need or want. were all extremly attentive and answered all our quiestions. We felt no presure to buy anything we didn't need or want. More
by Cecilet
Employees Worked With
Dane Taylor, Robert Tabet, Anna Cole, Dane Taylor
July 01, 2011
Very good experience overall. Dealership very comfortable, and customer service was at a high level. Would recommend this dealership to friends and family. Intend to purchase vehicles from this comfortable, and customer service was at a high level. Would recommend this dealership to friends and family. Intend to purchase vehicles from this dealership, in the future. More
by tmccallion
Employees Worked With
Scott Vieu
June 30, 2011
Everyone I dealt with at the dealership was very efficient, accommodating and knowledgeable. It was one of the best dealership experiences I have had. I would return again for my next vehicle. efficient, accommodating and knowledgeable. It was one of the best dealership experiences I have had. I would return again for my next vehicle. More
by Kathy Dailey
Employees Worked With
Jeff Timmington
