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Suburban Chrysler Dodge Jeep Ram of Troy

Troy, MI

4.5
1,640 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle! Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan. Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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1790 Maplelawn Drive

Troy, MI

48084

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Showing 1,640 reviews

March 16, 2016

Our third T&C Minivan. Superb service at the dealership. Genuine, informative, and friendly salesperson (LaRue) made a prompt delivery possible, respecting our busy schedule More

by RP&EP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Larue
Mar 16, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for your feedback! It is great to hear that Rick could make your experience with us so enjoyable and could provide you with great customer service! We hope you are enjoying your new vehicle and we look forward to working with you again!

March 15, 2016

Second time is a charm Nearly a year ago my wife and I stepped into the suburban Chrysler jeep dodge dealership to test drive some vehicle for a lease and had less than a st More

by Badgerbadger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Pazdziora
Mar 16, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for your experience and second chance! It is great that Tim was able to make up for your first experience and could make it an enjoyable one for you. We are happy he was able to accommodate all of your wants and needs and could get you into the car you desired. We look forward to working with you again and we hope you are enjoying your new vehicle!

March 14, 2016

Awesome experience purchasing a Cherokee Our experience working with Ralph Geary at Suburban was exceptional! Professional, knowledgable, honest and very personable... we were very comfortab More

by Wendy G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Geary
Mar 14, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Wendy, thank you for your feedback! We are so happy to hear that your experience with Ralph was exceptional! Customer service and satisfaction are our top priorities and we are so glad he could make your experience with us so enjoyable. We look forward to working with you again when your lease is up and we hope you enjoy your new Cherokee!

March 14, 2016

Amazing & Fasr I called Maria Kovach looking for a Jeep Cherokee Limited. She found the perfect car with the color and options I wanted including a one pay lease. More

by Jeep30936
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Kovach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear that you had a positive experience with Maria! Congratulations, and enjoy your new Jeep Cherokee Limited! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

March 02, 2016

I'm very satisfied with my recent purchase. This dealership has been by far the best I have ever gone to. They have gone over and beyond to get me exactly what I want and work with me in every a More

by npetersx21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Howsare
Mar 02, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience with Crystal met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

March 02, 2016

Happy with my Dealership The dealership was very helpful, friendly and efficient. I would recommend this dealership to my friends. The process of turning in my van and getti More

by Karen Pettinga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fredal
Mar 04, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Karen, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with James and we look forward to serving you again in the future!

March 01, 2016

Super easy. I was assigned Chad Kozumplik as my dealer rep on a VERY busy day. He gave me 100% attention. My instinct was that I could trust him. I was turning i More

by bss57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Kozumplik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

It is great to hear that Chad could make the process of leasing a new vehicle so easy and efficient! We are happy you received his full attention during such a busy time and we hope he can do that again when you return!

February 29, 2016

Megan was great to work with. On a very busy Saturday Megan made the process as smooth as possible, and kept us up-to-date with what was going on while we waited. She genuinely sho More

by CGJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Carr
Feb 29, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Megan and we look forward to serving you again in the future!

February 29, 2016

The service is great I work long hours and 6 and 7 days out the week and my sales man worked with me and made every thing easy for me. He was their for me when ever I need More

by TJ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Leruth
Feb 29, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience with Jerry met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

February 29, 2016

Great Experience I recently came in to check out the new Dodge Ram trucks and ultimately purchased one after being a lifetime GM truck owner. The new trucks have an ex More

by Bob
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Larue, Brandon Stiltner
Mar 02, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Bob, thank you for your feedback and congrats on your first new Ram truck! We look forward to working with you again and servicing all your trucks needs in between!

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