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Suburban Chrysler Dodge Jeep Ram of Troy

Troy, MI

4.5
1,640 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle! Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan. Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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1790 Maplelawn Drive

Troy, MI

48084

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Showing 1,640 reviews

December 19, 2015

Fast, efficient and personable I had a great experience at the SCJDR of Troy dealership. Bill Messina found the exact truck I was looking for. I let Bill know I was pressed for tim More

by 2012elantr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Messina
Dec 21, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new vehicle with Bill. We look forward to servicing your vehicle and helping you out with the next one!

December 18, 2015

Excellent Experience My wife and I were in the market for a new Jeep Grand Cherokee. We contacted several dealers and met with a couple of them. Bill Messina at Suburban More

by kvaavik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Messina
Dec 21, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for the great feedback! It is great to hear that Bill was able to make your experience with us so positive! Congratulations on your new Jeep Grand Cherokee and we hope to work with you again soon!

December 17, 2015

Amazing!!!! I brought my Chrysler 200 convertible in for an appraisal bc I have been eying the Jeep Grand Cherokee Laredo for some time now.. And I left with one! More

by Teresa_Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Adams
Dec 17, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Teresa, congratulations on your new Jeep Grand Cherokee Laredo! It is great to hear that Eric was able to get you the car you desired and did not rush you when the store closed! We hope you enjoy your new Jeep and we look forward to working with you again and servicing your cars needs in between!

December 17, 2015

I am a Jeep Girl now! I recently had to turn in my Chrysler 200 because my lease was due. I never thought I could love another car as much as that one....until I was intro More

by Rachel Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Adams
Dec 18, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Rachel, congratulations on your new 2016 Jeep Cherokee! It is awesome to hear that Eric could provide you with the best customer service and was able to answer any question you may have had. We hope you love your new vehicle and we look forward to working with you again for the next one!

December 17, 2015

2015 Jeep Grand Cherokee Summit Thank you to everyone at Suburban Chrysler Dodge Jeep Ram of Troy! Joe Bellomo made the car buying experience a joy and I absolutely love my new Jeep More

by mrocchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bellomo
Dec 18, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for the great feedback! We are happy to hear that Joe could get you into your new 2015 Jeep Grand Cherokee Summit! Customer service is our top priority and we are so glad that our team could provide that for you! Enjoy your new vehicle and we hope to work with you again soon!

December 17, 2015

Pleasant experience I absolutely enjoyed working with Kristine Hill when I purchased my new 2016 Jeep Chreokee Trailhawk last week. Kristine was knowledgable, thorough, t More

by Shaffne2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Stiltner, Natalie Ray
Dec 18, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Stacey, thank you for the great feedback! At the end of the day we strive to make sure every customer feels as though they found the perfect vehicle, at the right price, with the best service, and great team to support them down the road. We're glad to hear your new 2016 Jeep Cherokee, and your customer experience met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

December 16, 2015

Maintenance and Recall Service I recently had my 2015 Jeep Cherokee in for service at Suburban Chrysler Jeep. I had made an appointment the week before and when I got to the dealers More

by Tim B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Tim, thank you for the positive feedback! It's nice to know that George took care of everything for you and made sure that you felt comfortable while waiting! We hope to service your car when needed and look forward to your return!

December 16, 2015

Leased new Jeep Grand Cherokee 11/3/15 Salesman Michael Burton needs to take a class in customer service skills. Horrible follow up and communication skills. He never mailed out my regist More

by RJS1970
Customer Service
Recommend Dealer
No
Employees Worked With
Michael Burton
December 15, 2015

Excellent Customer Service We are Chrysler owners so naturally we returned to Suburban Chrysler Dodge Jeep Ram of Troy to test drive a Jeep Grand Cherokee. We were immediately More

by ecaffrey23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Sylvester, David Hirmaz
Dec 15, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thanks for the great feedback! Customer service and satisfaction is always a top priority, and we're glad to hear that you had a positive experience with our team! Congratulations, and enjoy your new Jeep Grand Cherokee! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

December 15, 2015

Another easy & efficient transition into a new vehicle. My Sons and I are Chrysler owners and all 3 of us returned to Suburban Chrysler to work again with our salesman, Jerry Leruth. Jerry's personal attent More

by Clark,Cyn123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Leruth
Dec 16, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for the great feedback! We strive to have the best customer service and it is great to hear that Jerry was attentive to your needs and could make the car buying process quick and efficient for you and your family. We hope you continue to enjoy your new vehicles and we look forward to working with you guys again!

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