
Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Fast, efficient and personable I had a great experience at the SCJDR of Troy dealership. Bill Messina found the exact truck I was looking for. I let Bill know I was pressed for tim I had a great experience at the SCJDR of Troy dealership. Bill Messina found the exact truck I was looking for. I let Bill know I was pressed for time so he had all the paperwork prepped and ready which made for a fast and easy delivery. Bill was very friendly, it was a true pleasure to work with him. More
Excellent Experience My wife and I were in the market for a new Jeep Grand Cherokee. We contacted several dealers and met with a couple of them. Bill Messina at Suburban My wife and I were in the market for a new Jeep Grand Cherokee. We contacted several dealers and met with a couple of them. Bill Messina at Suburban differentiated himself as being very responsive and an easy guy to deal with. No run around, he got right down to brass tacks and we were happy to give him our business. I would recommend Bill and Surburban highly. More
Amazing!!!! I brought my Chrysler 200 convertible in for an appraisal bc I have been eying the Jeep Grand Cherokee Laredo for some time now.. And I left with one! I brought my Chrysler 200 convertible in for an appraisal bc I have been eying the Jeep Grand Cherokee Laredo for some time now.. And I left with one! Eric Adams is amazing and gets the job done the best way possible. Everyone was so friendly and made my husband and I feel like no matter how busy they were we were the only one in front of them and that doesn't happen much anymore, especially in sales. Not to mention we were finishing up after 6pm and no one acted angry they were still at work and took their time and didn't rush us. I highly recommend visiting the ln for your next purchase or lease and find Eric Adams, he won't dissapoint!! The experience was great!! More
I am a Jeep Girl now! I recently had to turn in my Chrysler 200 because my lease was due. I never thought I could love another car as much as that one....until I was intro I recently had to turn in my Chrysler 200 because my lease was due. I never thought I could love another car as much as that one....until I was introduced to the 2016 Jeep Cherokee. Eric Adams was very knowledgeable, professional and outstanding, and also provided me the best customer service. He definitely made this experience very quick and easy. He answered all of my questions thoroughly and made sure that I was happy with my decision. I will definitely recommend the dealership, as well as Eric Adams to any of my friends and family members! The experience honestly could not have been any better! Thank you! More
2015 Jeep Grand Cherokee Summit Thank you to everyone at Suburban Chrysler Dodge Jeep Ram of Troy! Joe Bellomo made the car buying experience a joy and I absolutely love my new Jeep Thank you to everyone at Suburban Chrysler Dodge Jeep Ram of Troy! Joe Bellomo made the car buying experience a joy and I absolutely love my new Jeep G.C. Summit- Thank you, The Rocchio's More
Pleasant experience I absolutely enjoyed working with Kristine Hill when I purchased my new 2016 Jeep Chreokee Trailhawk last week. Kristine was knowledgable, thorough, t I absolutely enjoyed working with Kristine Hill when I purchased my new 2016 Jeep Chreokee Trailhawk last week. Kristine was knowledgable, thorough, thoughtful & considerate. Kristine helped make the process simple and stayed late to be sure I understood how all of the features & functions worked before I left the dealership. Brandon took the time to explain my financing & extra coverage options. Natalie was very sweet & helpful coordinating my visit to their store. Thank you! Stacey Shaffner More
Maintenance and Recall Service I recently had my 2015 Jeep Cherokee in for service at Suburban Chrysler Jeep. I had made an appointment the week before and when I got to the dealers I recently had my 2015 Jeep Cherokee in for service at Suburban Chrysler Jeep. I had made an appointment the week before and when I got to the dealership they were there waiting for me with my paper work in hand. The service agent, George T., was very pleasant and informative. He helped identify additional maintenance services that should be performed to insure the performance of the vehicle. I was temporarily handicapped at the time and using a cane and he made sure I was comfortable while I waited for my ride. My experiences at Suburban for both sales and service has been outstanding More
Leased new Jeep Grand Cherokee 11/3/15 Salesman Michael Burton needs to take a class in customer service skills. Horrible follow up and communication skills. He never mailed out my regist Salesman Michael Burton needs to take a class in customer service skills. Horrible follow up and communication skills. He never mailed out my registration like he said he would. I had to call his manager to get my registration mailed out. More
Excellent Customer Service We are Chrysler owners so naturally we returned to Suburban Chrysler Dodge Jeep Ram of Troy to test drive a Jeep Grand Cherokee. We were immediately We are Chrysler owners so naturally we returned to Suburban Chrysler Dodge Jeep Ram of Troy to test drive a Jeep Grand Cherokee. We were immediately greeted by Steve, who walked around the lot with us, collecting information while we browsed. We started leaning toward the brand new models so he went inside to get David, who handles the new model sales. David approached us and greeted us by our names and made great recommendations for new models. He took us out for a test drive within minutes and we were sold. He made the sales process very smooth and made us comfortable by getting us beverages and he made a rather long process seem very short. After we met with John in finance, who also did a great job of explaining our options and moving the process forward, David stayed with us almost two hours after the store closed to help set up our Bluetooth and radio features. He sat in our new car with us and explained all of the great features that comes with the Grand Jeep Cherokee and there were times where he seemed just as excited as we were about our new purchase. If you are planning on purchasing a new vehicle through Suburban Troy, ask for David! I promise you will have a great experience. More
Another easy & efficient transition into a new vehicle. My Sons and I are Chrysler owners and all 3 of us returned to Suburban Chrysler to work again with our salesman, Jerry Leruth. Jerry's personal attent My Sons and I are Chrysler owners and all 3 of us returned to Suburban Chrysler to work again with our salesman, Jerry Leruth. Jerry's personal attention, quick, and efficient service always makes getting another vehicle a great experience. Jerry took the time to locate the exact car I wanted. All 3 of us are thoroughly enjoying our new vehicles. More