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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,640 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,640 reviews
December 12, 2014
Very Satisfied Don & Linda Rick LaRue was extremely helpful and personable. He did everything imaginable to put us into the vehicle we wanted. He even made tw Don & Linda Rick LaRue was extremely helpful and personable. He did everything imaginable to put us into the vehicle we wanted. He even made two trips to our home - one to bring my prescription sunglasses that I had left in my trade and another for some paperwork. Rick goes above and beyond and I would highly recommend him to anyone looking for a new vehicle. We love our new Jeep Cherokee Latitude. Thanks Rick!! More
by djburke17
Employees Worked With
Rick Larue, Brandon Stiltner
December 12, 2014
Excited Chrysler owner Rick LaRue is one of the most patient salesmen that I have ever encountered. His manners and communication skills are excellent. I feel that Rick has Rick LaRue is one of the most patient salesmen that I have ever encountered. His manners and communication skills are excellent. I feel that Rick has a genuine care for mankind and is a loving faily man. He talks a lot about his lovely wife and daughter and that is a god thing, I enjoyed it. More
by bosl8y
December 11, 2014
Happy Camper I had a very good experience working with Jacki, she found a very nice Town & Country at a price that i could afford. Jacki was very professional and I had a very good experience working with Jacki, she found a very nice Town & Country at a price that i could afford. Jacki was very professional and super energetic. Thank you Jacki Bill Brown (Fordless) More
by BBB55
Employees Worked With
Jacki Burke
November 19, 2014
I love Jacki Burke...Best car dealer in the world I have bought several cars from different dealerships but never have been treated so nice by anyone until I met Mrs. Jacki Burke... She is warm and ca I have bought several cars from different dealerships but never have been treated so nice by anyone until I met Mrs. Jacki Burke... She is warm and caring and very brilliant and intelligent... This woman is smart is xxxx..she knows what she is doing and she is good at her job...she helped me and my boyfriend get a nice vehicle yesterday and she was patient and she talked to us with respect and offered us snacks and coffee and candy..this may sound lame to you but I thank God for her she is the best female sales person that I recommend everyone to go talk to and to get a car from...after my year is up I will be back down here to get another car from Mrs. Jacki... We love are car and we love u....and thank you for helping us...God Bless u and I will send people to u and please keep up the good work....Take Care!!! Stephanie and Greg Reynolds...???? ?? More
by kashi45
Employees Worked With
Jacki Burke
November 15, 2014
great dealership I would buy again from this dealership. Going to tell all my friends/family to use this dealer. Everyone was very helpful and friendly. 5?????????? I would buy again from this dealership. Going to tell all my friends/family to use this dealer. Everyone was very helpful and friendly. 5?????????? More
by Nicole Bolsby
Employees Worked With
November 01, 2014
very good experience buying a new car Great experience with Max, got my car same day. Love my new jeep. I would recommend suburban jeep. Thank you for my awesome wrangler. Thanks phi Great experience with Max, got my car same day. Love my new jeep. I would recommend suburban jeep. Thank you for my awesome wrangler. Thanks phil More
by krisphil
Employees Worked With
October 28, 2014
Happy Customer Thank you Jackie for helping me select my new ride and for being so much fun in the process !! I look forward to working with you in the future.... Thank you Jackie for helping me select my new ride and for being so much fun in the process !! I look forward to working with you in the future.... More
by nu
October 16, 2014
which out for hinden fee's Had a quick experience and good for themost part. Just notice I paid for stuff I don't need. Next time they should broken down what u paying. I paid f Had a quick experience and good for themost part. Just notice I paid for stuff I don't need. Next time they should broken down what u paying. I paid for 2000 of bs I don't need. More
by stephen.king.1441
Employees Worked With
Jacki Burke
October 07, 2014
Glen Campbell- setting the customer service bar high Glen was an excellent saleman to work with. Even though I did not end up buying a car from Suburban, his attention to my requirements and wants was un Glen was an excellent saleman to work with. Even though I did not end up buying a car from Suburban, his attention to my requirements and wants was unparalled by any car salesman I've dealt with in the past. I highly recommend seeking Glen out if you want your car buying experience to be stress free and quick! Thanks!! More
by ChristopherOtter
Employees Worked With
Glen Campbell
October 03, 2014
Tracy Alter is great We had leased a new vehicle earlier this year through Tracy, and when the opportunity came up to lease another one, we went out of our way to work wit We had leased a new vehicle earlier this year through Tracy, and when the opportunity came up to lease another one, we went out of our way to work with Tracy again. Tracy is as dedicated of a salesperson as I have ever dealt with. She is an absolute pleasure to deal with. In this day and age, a lot of people don't take the time to respond to what could be viewed as a simple question or request. This is not the case with Tracy. She responded to every email that I sent her, regardless of how trivial the question may have been. She tirelessly to get the vehicle I wanted, and within our price range. Suburban is certainly not the closest Chrysler dealership to us, but it is hands down the best we have dealt with, thanks in large part to Tracy. More
by sobrien88
