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Suburban Ford of Ferndale

Ferndale, MI

4.3
586 Reviews
Call Dealership (313) 644-4532

21600 Woodward Ave

Ferndale, MI

48220

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586 Reviews of Suburban Ford of Ferndale

May 12, 2023

Service was good , Mr. Leon Stoudemire is a great salesman he was very patient and made us feel very comfortable with asking questions. More

by brywat15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Stoudemire
Report | Print
May 15, 2023 -

Suburban Ford of Ferndale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Ferndale! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2023 -

Suburban Ford of Ferndale responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

May 12, 2023

Very courteous professional and approachable. This is why I keep coming back. They go the extra mile More

by derrickdevine4545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Legowsky
Report | Print
May 15, 2023 -

Suburban Ford of Ferndale responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2023 -

Suburban Ford of Ferndale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

May 10, 2023

Very friendly staff. Leon S helped me get the cehicle I needed in timely fashion. More

by pauldeanbalog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Stoudemire, Christina Cornell
Report | Print
May 11, 2023 -

Suburban Ford of Ferndale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Ford of Ferndale. Feel free to reach out to us if you need anything. Have a wonderful day.

May 04, 2023

The experience was family like, smiles, great hospitality, service was. Great, waiting time was exact had a great time with service tech thank you. More

by Speedy 10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Legowsky
Report | Print
May 06, 2023 -

Suburban Ford of Ferndale responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 09, 2023 -

Suburban Ford of Ferndale responded

Hi, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

April 28, 2023

The staff was professional, courteous, patient, positive attitude and displayed passion for providing quality customer service More

by Ri Ri
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric in finance , Darin Fogle
Report | Print
May 02, 2023 -

Suburban Ford of Ferndale responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Suburban Ford of Ferndale, we value our customers and we look forward to seeing you on your next visit. Take care!

April 25, 2023

The whole team was really helpful throughout the entire process of the purchase. We will definitely keep our business with them going forward. More

by Justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick in Finance. Thomas sales manager, Mark Fortuna
Report | Print
May 02, 2023 -

Suburban Ford of Ferndale responded

Hi Justin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

April 25, 2023

Thank You, Darrin Fogle And Moe Doueik For Our New Car. We Appreciate All Of What Y'all Have Done Us. We Love Our 2023 Expoler More

by FelicaTiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Doueik, Darin Fogle
Report | Print
May 02, 2023 -

Suburban Ford of Ferndale responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Suburban Ford of Ferndale, we value our customers and we look forward to seeing you on your next visit. Take care!

April 24, 2023

Suburban Ferndale Ford has always taken very good care of both my F150 and my wife's escape.Which we have serviced there. More

by janniewhite1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew and Christina and Brian
Report | Print
May 02, 2023 -

Suburban Ford of Ferndale responded

We are happy we could make your experience a positive one! At Suburban Ford of Ferndale, we value our customers and we look forward to seeing you on your next visit. Take care!

April 21, 2023

I had planned to use my car sheild account however still wanted Suburban Ford of Ferndale to work on it even though I might have to pay more. Could not have made a better choice since I not only did not pa More

by Thechup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Cornell
Report | Print
May 02, 2023 -

Suburban Ford of Ferndale responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

April 19, 2023

Wonderful experiences every time I go there, in service, they’re very honest, so nice, and will get the job done for whatever service your car needs. More

by JoJoooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Legowsky, Christina Cornell, Andrew Perkins, Tom Burnett, Timothy Slesinski, Dequoan Jones, Nehemiah Arnold, Austin Whitley
Report | Print
May 02, 2023 -

Suburban Ford of Ferndale responded

Hello, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

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